Oltco Ltd Reviews 

584
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise all the staff and installation teams for being exceptionally polite, hardworking, and extremely professional throughout the entire building process from start to finish. Consumers are thoroughly impressed with the final quality of the local projects, noting that the new driveways look wonderful and easily withstand daily use. However, some customers also noted disappointing experiences with after-sales support, communication gaps, and delays regarding necessary follow-up repairs. A few people mentioned experiencing significant frustrations when trying to resolve specific problems after the initial installation work was very successfully completed.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are knowledgeable, helpful,... See more

Service

People report positive experiences with service, highlighting a smooth and professional process from initial... See more

Quality

Reviewers mention positive feedback about quality, noting that the groundworks and finished surfaces are... See more

Product

Reviewers highlight positive aspects of product, noting that the finished surfaces look fantastic and... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers describe their initial interactions as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial enquiry to completion, John and Dale at Oltco Cumbria provided a friendly professional service. We were kept up to date with progress of the work at all times. Our concrete drive was du... See more

Company replied

Rated 5 out of 5 stars

New drive looks fabulous. From initial contact, site visit and works, John and Dale at Oltco Cumbria provided a professional and friendly service. Old concrete drive c50yrs old dug up and replaced w... See more

Company replied

Rated 5 out of 5 stars

After long deliberation I decided to have my patio and paths resin coated. Oltco came out and were very helpful, knowledgeable and not only delivered a good price but did an amazing job as well. Very... See more

Company replied

Rated 5 out of 5 stars

We had our resin driveway laid three years ago by Steve & the team from Maidstone office. From initial quote to completion the process was efficient & professional. I've waited a few years before wr... See more

Company replied


Company details

  1. #47 of 88 best companies in Flooring Shop
  2. #38 of 53 best companies in Construction company
  3. #158 of 245 best companies in Home improvement shop
  4. #80 of 116 best companies in Manufacturer
  5. #2 of 2 best companies in Paving Contractor
  6. #1 of 1 best companies in Plastic Resin Manufacturer

About Oltco Ltd

Written by the company

♻️We turn waste plastic into beautiful resin driveways. We are the innovators of award-winning Recycle Bound flooring.

We are dedicated to transforming spaces. We provide outstanding, high-quality products. We’re renowned for our forward-thinking solutions. We’re famed for our incredible customer service. Since 2004, Oltco has become the leading independent resin-bound specialist in the UK. With over 50 expert installation teams operating nationwide, Oltco's Cornwall hub is filled with experienced office staff delivering outstanding customer service.


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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

584 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(584)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service was provided by the…

Excellent service was provided by the office and site teams.

The finished product looks great.

From a very satisfied.

24 July 2026
Unprompted review
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Reply from Oltco Ltd

Hi Chris, thank you for taking the time to leave such a kind review! We're delighted to hear you're happy with the results and that the team provided excellent service. We'll make sure to pass on the praise to the team. All the best, Oltco HQ.

Rated 5 out of 5 stars

Path & Patio

The Workmen worked in the heat all day and never stopped.
The job was done on time, a d looked very good when it was done.

25 August 2026
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Reply from Oltco Ltd

Hi Gary, thank you for leaving such a kind review! We're pleased you're happy with the results! All the best, Oltco HQ.

Rated 5 out of 5 stars

A good job well done from start to finish.

Every aspect of my engagement with Stevenson Squared Ltd trading as OLTCO was very good ranging from initial contact through the quotation process and ending with the installation of the product .In particular the installation was carried out under very difficult climatic conditions in an exceptionally clean, tidy and professional manner. Great all round job.

1 September 2026
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Reply from Oltco Ltd

Hi Alan, thank you for leaving such a lovely review! We're delighted to hear your experience was so positive from start to finish! It means a great deal to the team to receive such praise, so thank you! All the best, Oltco HQ.

Rated 5 out of 5 stars

A brilliant service!

A brilliant service from start to finish! Would not hesitate to recommend OLTCO and already have.

Pierre was professional and personable, explaining cost and the process clearly from day 1. The whole team worked hard. Brian, Dave, Will & rest of the team were a pleasure to have around. We really appreciated their hard work and we are delighted with our new driveway.

26 August 2026
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Reply from Oltco Ltd

Hi Esther & Chris, thank you for taking the time to leave such kind words! We're delighted to hear you're happy with the finished results and that your customer service experience was professional and personable. It means a great deal to the team to receive this level of praise after any job, so thank you! All the best, Oltco HQ.

Rated 5 out of 5 stars

Service

Service, level of professionalism

21 August 2026
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Reply from Oltco Ltd

Hi David, thanks for leaving such kind words. We're delighted to hear your experience was so positive! All the best, Oltco HQ.

Rated 5 out of 5 stars

Excellent service and great quality.

Excellent service and great quality work from Andy and the team in Leighton Buzzard. Really pleased with the professionalism and the great staff including the preparation team and the resin work guys, James and Brandon. Would highly recommend.

28 August 2026
Unprompted review
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Reply from Oltco Ltd

Hi Sue, thank you for taking the time to leave this wonderful review! We're so pleased to hear you're happy with the results and that your experience with the team was so positive! Thank you for choosing Oltco, and we very much appreciate any recommendations you make in the future! All the best, Oltco HQ.

Rated 5 out of 5 stars

The whole process was smooth and…

The whole process was smooth and professional. The ground team did a brilliant job and the Oltco team of Dean Brendan and Wakim were very proficient. They knew their prodyct and answered all my questions. They were respectful of my property and my neighbours and worked neatly. The end result is everything I expected.

20 August 2026
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Reply from Oltco Ltd

Hey Erik, thank you for taking the time to leave such a kind review! We're so pleased to hear you're happy with the end results! All the best, Oltco HQ.

Rated 5 out of 5 stars

Team were great installing in quite an…

Team were great installing in quite an awkward location around a small traditional cottage.

28 August 2026
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Reply from Oltco Ltd

Hi Julianne, thank you for your lovely review! We're so pleased to hear you had such a positive experience. All the best, Oltco HQ.

Rated 5 out of 5 stars

Great job by hard working experts

Great job by hard working experts. Thanks guys!

25 August 2026
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Reply from Oltco Ltd

Hi Kelvin, thank you for leaving such kind words! We're delighted to hear that your experience was so positive and that you're pleased with the results! All the best, Oltco HQ.

Rated 5 out of 5 stars

Resin surface

After long deliberation I decided to have my patio and paths resin coated. Oltco came out and were very helpful, knowledgeable and not only delivered a good price but did an amazing job as well. Very satisfied indeed! Callington, Cornwall

7 August 2026
Unprompted review
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Reply from Oltco Ltd

Hi Shaun, thanks for leaving the kind review - we really appreciate it! We're delighted you're pleased with the results. All the best, Oltco HQ.

Rated 5 out of 5 stars

Good product

Good product. Good workmanship. Friendly people.

21 July 2026
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Reply from Oltco Ltd

Hi Jennifer, thank you for your kind review! We're delighted that your experience was so positive. All the best, Oltco HQ.

Rated 5 out of 5 stars

A good company to deal with

My initial enquiry was dealt with professionally and promptly. Groundworks were carried out to a high standard and the finished result is very pleasing. Highly satisfied with Oltco.

17 August 2026
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Reply from Oltco Ltd

Hi Ann, thank you for leaving such kind words! It's great to hear that each stage was delivered to our highest standards and that you're pleased with the results. Thanks again for choosing Oltco. All the best, Oltco HQ

Rated 5 out of 5 stars

Amazing job

I thought I would write a review the experience I had on Tuesday The the 11th until the 14th when Scott came out prior to that date to ask us what we want done he stayed there quite a long time saying you could do this or do that and ask questions or what you would like and he knew what you were saying and because they had to dig up every piece of the old resin that somebody else done very poorly very poorly and it’s such a lot of money but Scott said this would look lovely and it will be done properly and it is it’s beautiful. I just wanna mention Declan Luke and Harvey worked so hard in this boiling weather and they didn’t stop. They did not stop for four days I’m very fussy and particular whatever you wanna say and what I ask them to do they’ve done extra for me they went out of their way and I thought it was amazing that they went out the way which they didn’t have to and they were damn hard and I just wanna say thank you lads again very good teamwork very good teamwork you don’t get that a lot in construction but these lads work very hard and I just wanna say thank you again really and thank you again Scott really you take care good luck in your business you know what you’re doing and I wanna say about Cam as well. that’s Scott’s brother. I can’t say anymore then thank you again. It looks lovely and they cleaned up and everything they done a bloody good job. You all take care.Dawn and Ray from Plymouth devon

11 August 2026
Unprompted review
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Reply from Oltco Ltd

Hi Dawn, thank you for such a lovely review! We're delighted you're pleased with the end results. Scott, Cam and the team are true professionals; we're so pleased this was recognised in your experience. Thanks again for taking the time to leave such a kind review. All the best, Oltco HQ

Rated 5 out of 5 stars

Oltco Plymouth

Oltco Plymouth

Great service and lovely bunch of lads, worked there socks off everyday they were here too and made sure I was in the loop on everything they were doing and the outcome of the job at the end was fantastic couldn’t speak any higher of them!

2 July 2026
Unprompted review
Oltco Ltd logo

Reply from Oltco Ltd

Hi Harvey, thanks for leaving such kind words! It's great to hear your experience was so positive, both with the customer service and the finished results! We'll make sure to pass on all the praise. All the best, Oltco HQ.

Rated 5 out of 5 stars

Oltco have been greatfrom start to finish

Oltco have been great to work with, from initial enquiry, through the ordering, build and to after service support, providing us with information on how to maintain and protect the new surface.
Responsive, helpful, pragmatic and enthusiastic, they took our ideas and made them a reality. No hard sales push just interested helpful discussion and honesty about dates and waiting list.
The finish has made our house finally look 'put together' properly and the pathway tied the front garden to the back seamlessly.
Their product is innovative, sustainable, environmentally friendly and meets the SUDS (Sustainable Urban Drainage Systems) risk requirements providing drainage in an area that is in a newly defined "low risk of flooding" area. A huge bonus in our opinion and one that swayed the choice we made.
The sub-contractor for the groundworks was great too, hard working, polite, thorough and they interpreted the drawings and discussions accurately.
Both teams worked through some very hot days but without breaking their members of staff, by taking sensible precautions and pushing the work out longer. We were very happy to accommodate the shift out of the dates as was in the best interests of both the final product and staff wellbeing.
Would give the team a summer bonus - or a raise - for this year too!! :D
We would definitely recommend Oltco and their sub-contractors and would use them ourselves again...

14 July 2026
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Reply from Oltco Ltd

Thank you so much for such a fantastic review! It’s wonderful to hear how pleased you are with the result! Thanks again for all the kind words. All the best, Oltco HQ

Rated 1 out of 5 stars

When I called back in March as agreed



When I called back in March as agreed, I was told he had left the company. From that point, head office repeatedly passed responsibility around: first blaming the franchisee’s departure, then telling me I’d need to pay labour charges for a different franchisee to fix a fault that occurred well within the 12-month warranty period. I do not accept that I should pay labour costs to fix a defect in work I already paid for, under warranty.

Since then, calls have gone unanswered or been met with vague promises to “find someone local” — nothing has materialised, months later. I have kept all email correspondence as a record of how this was handled.

Oltco markets itself as a “family business,” but my experience was the opposite: responsive and attentive before payment, and completely unresponsive once a problem needed fixing. I would strongly recommend looking at local, independent installers instead — you’re likely to get better accountability and after-care for less money.

11 November 2025
Unprompted review
Oltco Ltd logo

Reply from Oltco Ltd

Hello, we have looked into this for you. We do understand your frustration with the situation and we are trying to help the best way we can. An email has been sent on 23rd June outlining your options with head office offering a level of support. We haven't yet had a response to this email. If you would like to come back to us we can then progress this further for you. Thank you.

Rated 1 out of 5 stars

Scott (Plymouth) Don't bother.. 😞

Scott (Plymouth) what a total waste of my time, apart from having to chase to make initial contact, finally making an appointment for Monday 10th 08:30 .. Monday morning comes and goes with no contact, we called him several times, WhatsApp messaged, ended up calling head office who couldn't help either.. Very poor service, and that's before we even started.. Won't be using Scott from Oltco anytime soon..

10 August 2026
Unprompted review
Oltco Ltd logo

Reply from Oltco Ltd

Thank you for taking the time to leave your feedback. We’re very sorry for the frustration and inconvenience caused, and we completely understand how disappointing it must have been not to receive any contact at the agreed time.

Unfortunately, Scott was taken quite poorly and was unable to take or make calls that morning. We appreciate that this should have been communicated to you sooner, and we apologise that our wider team wasn’t able to provide you with an explanation when you contacted us.

Scott has since been in touch personally to explain the circumstances and apologise. This certainly isn’t the level of service we aim to provide, and we’re sorry that your first experience with Oltco was affected in this way.

We appreciate your understanding and wish you all the best with your project.

The Oltco Team

Rated 5 out of 5 stars

Very professional all through the…

Very professional all through the process and love the finished product. It looks great

3 August 2026
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Reply from Oltco Ltd

Hi Christine, thank you for the kind words! We're so pleased you're happy with the finished results. All the best, Oltco HQ

Rated 5 out of 5 stars

Driveway replacement

It was a pleasure to do business with Oltco the personnel were informative regarding the build and kept me informed of progress. The work team were knowledgeable and experienced and always courteous. The finished project was as planned and was a job very well done.

25 July 2026
Oltco Ltd logo

Reply from Oltco Ltd

Hi Roger, thank you for taking the time to leave this lovely review! It's so rewarding to hear how positive our customer service has been and that you're pleased with the finished results! All the best, Oltco HQ.

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