MorningCroissant Reviews 

108
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I had a booking accepted by the real estate agency and just needed to shift my dates. I messaged them, they said, "Sure, no problem! Those dates are totally free." Sounds easy, right? Wrong. The p... See more

Rated 5 out of 5 stars

My experience with MorningCroissant was excellent. The team was very efficient and truly helpful throughout the whole process. They handled many of my questions promptly by email and provided real, at... See more

Rated 5 out of 5 stars

We just moved to Lyon, France. Renting our apartment was done on-line with Morning Croissant. THEY WERE SPECTACULAR! Moving to another country is never easy and renting an apartment with only pictures... See more

Rated 5 out of 5 stars

The team Morning Croissant is 100% professional. They always have been really helpful in my process of renting a property. You can reach them at any time if you have any question, and they are gonna... See more

Company replied

Company details

  1. Property Rental Agency

Written by the company

MorningCroissant est une place de marché dédiée à la location de logements en moyenne et longue durée. Notre mission ? Rendre la location plus simple, plus juste et plus sécurisée pour les locataires et les loueurs. Tout simplement :)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

108 reviews

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No recent history of asking for reviews

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4.4

All reviews

(108)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

The Hunger Games: Morning Croissant Edition

I had a booking accepted by the real estate agency and just needed to shift my dates. I messaged them, they said, "Sure, no problem! Those dates are totally free." Sounds easy, right? Wrong.
The platform wouldn’t let me change the dates. In fact, it wouldn’t even let me finish booking the original dates. The entire system froze. While I was frantically playing digital ping-pong between the agency and Morning Croissant's support team, some digital ninja swooped in and booked the exact dates right out from under me.

On top of the terrible UI, the site is practically a graveyard of ghost listings - full of flats that proudly boast "Available!" until you actually try to book them. Completely awful platform experience. If you enjoy digital heartbreak, this is the site for you.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support throughout the rental process

I had a very positive experience with MorningCroissant.

The platform is easy to use, convenient, and transparent. Every step is clearly guided, and the status of the application is easy to track, which made renting accommodation from abroad much less stressful.

Thank you to the MorningCroissant team for your professionalism, transparency, flexibility, and excellent customer support.

My special thanks go to Adrien, whose support was particularly valuable during the more challenging moments. He was always responsive, patient, and helpful, keeping me informed throughout the entire process and answering all my questions promptly.

As an international tenant, having such clear communication and assistance was tremendously helpful.

18 June 2026
Unprompted review
MorningCroissant logo

Reply from MorningCroissant

Thank you so much for your thoughtful review!
We're delighted to hear that we could make your international rental experience smoother and less stressful. A special thank you as well for your kind words about Adrien, they will be shared with him and the team. We wish you all the best in your new home!

Rated 1 out of 5 stars

Zero tenant protection and platform ignores fraud

I rented a property on Morning Croissant advertised as a 3-bedroom (T4). In reality, one room had no window, and we had no hot water for months. Additionally, the landlord was illegally using our private mailbox to run her own businesses.
​When I reported these issues, the platform forwarded my private complaint to the landlord without my consent. When it came to the deposit, the landlord then provided a fake plumbing receipt from a business that actually specializes in newspaper delivery.
​Despite providing Morning Croissant with proof of the fake receipt and the illegal state of the apartment, they refused to help. They are even still marketing the apartment as a 'New T4' to the next unsuspecting tenant. They do not verify listings, they do not protect your data, and they offer no support when fraud is involved. Stay away

9 February 2026
Unprompted review
MorningCroissant logo

Reply from MorningCroissant

We have taken your feedback into account and would like to clarify several important points. The information contained in a listing is provided directly by the owner of the property, who is legally responsible for it. For our part, we carry out the checks required by our internal standards before any advertisement is published online.

In accordance with our terms and conditions, any discrepancies noted upon arrival must be reported within 24 hours so that we can quickly intervene with the owner. However, the issue concerning the room mentioned was only brought to our attention after the end of the rental period, which unfortunately limited our ability to take action during the stay.

With regard to the security deposit and any deductions, MorningCroissant does not manage deposits or check-in and check-out inventories, as these matters are dealt with directly between the tenant and the owner. Once you informed us that the situation remained unresolved, we referred you to a judicial conciliator, which is the appropriate procedure for this type of dispute.

All of your messages were handled in accordance with our procedures and the necessary information was forwarded when required. We pay particular attention to the reports we receive and remain committed to continuously improving our service.

Kind regards,
The MorningCroissant team

Rated 5 out of 5 stars

Superb Service

Superb Service. Very precise with clear procedures. I have maximum confidence in their processes and professionalism. Helene was fantastic.

17 December 2025
Unprompted review
MorningCroissant logo

Reply from MorningCroissant

Thank you very much for your kind words!
We’re delighted that you appreciated the clarity of our processes and the professionalism of MorningCroissant.
Looking forward to assisting you again in the future

Rated 5 out of 5 stars

Excellent experience

My experience with MorningCroissant was excellent. The team was very efficient and truly helpful throughout the whole process. They handled many of my questions promptly by email and provided real, attentive support. I felt well taken care of, and everything was managed in the best possible way. The whole procedure was also impressively quick. Highly recommended!

16 October 2025
Unprompted review
Rated 3 out of 5 stars

It works, but dont trust home reviews

It works, but you cant trust any of the reviews of the homes when it comes to the deposit return because the home review expires very quickly at move out before the owner returns the deposit. I got robbed my whole deposit unjustly and cant warn others with my morningcroissant stay review. btw, i got robbed by 3p seafront La Salis, in Antibes, France.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Morning Croissant Rating

I had a great experience working with Marin from Morning Croissant.Even though I needed an apartment only for a short time, he was incredibly professional, responsive, and helpful throughout the entire process. What really stood out was his honesty and efficiency, especially when it came to handling a refund without any issues. I truly appreciated the integrity and support. Highly recommended for anyone looking for reliable real estate assistance in Paris

15 May 2025
Unprompted review
Rated 5 out of 5 stars

very helpful and professional !

Good morning,

I found this agency online through out google search, and I trusted just by the review and feedback left by the other guest. I was looking for a studio/apartment in Bordeaux, After few days talking and having chat with the management I realised how much they are professional, serious and in a good manner well organised. I would kindly thank you Larissa, Helene and Alexandre, they are simple fantastic and really helpful ! They never left me alone, when I wrote an email they always replied me and helped me, even when the office was closed they helped me getting a response even after the working time. The cooperation is highly appreciate and above my standard. Im foreign, Im not france citizen, so I just talk in english and they professionalism replying me in english is appreciated so much because they understood that I was not french speaker. In general, I do sincerely advise anyone wants to cooperate with this agency, you can trust, and is a guarantee from my side for what I have seen until now. Once again, thank you so much for all !

Eugenio Coschignano

28 February 2025
Unprompted review
Rated 5 out of 5 stars

I definitely recommend using Morning…

I definitely recommend using Morning Croissant if you are looking for a stay. There service fees can be a little high but they are very responsive, so I guess the fees is worth it. A quick and simple process is laid for you to rent an accommodation.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great service. They eased the complicated French paperwork when renting an apartment.
Fantastic experience

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Renting an apartment with mc : check

Have you ever tried to rent a flat in France ? Then the word "dossier" sounds familiar to you. Talked to property agencies like Orpi, Century21, La Foret etc., filled out questionnaires and finally ended up with a declined request from the mysterious "propriétaire" ? Went through all of these - then found MorningCroissant who have actually helped step by step and made this effort ( yes, finding a place in France is actually "un project" ) successful eventually.

Especially grateful to Gökçe who has assisted with all the finer details including the language gap.

Let me underline this review reflects the experience so far with the lease contract signed. I plan to provide updates for the duration and the end of this particular rental as well - hopefully reflecting the same level of positive experience.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

They are very reliable and helpful

They are very reliable and helpful. They supported me in every step of booking my accommodation. They reply fast and whenever I encountered any problem, they resolved it immediately. I will not hesitate to use their service again.

16 February 2024
Unprompted review

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