I had a booking accepted by the real estate agency and just needed to shift my dates. I messaged them, they said, "Sure, no problem! Those dates are totally free." Sounds easy, right? Wrong. The p... See more
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My experience with MorningCroissant was excellent. The team was very efficient and truly helpful throughout the whole process. They handled many of my questions promptly by email and provided real, at... See more
We just moved to Lyon, France. Renting our apartment was done on-line with Morning Croissant. THEY WERE SPECTACULAR! Moving to another country is never easy and renting an apartment with only pictures... See more
The team Morning Croissant is 100% professional. They always have been really helpful in my process of renting a property. You can reach them at any time if you have any question, and they are gonna... See more
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Company details
Written by the company
MorningCroissant est une place de marché dédiée à la location de logements en moyenne et longue durée. Notre mission ? Rendre la location plus simple, plus juste et plus sécurisée pour les locataires et les loueurs. Tout simplement :)
Contact info
12 rue Vivienne - Lot 3, 75002, Paris, France
- contact@morningcroissant.com
- www.morningcroissant.fr
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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The Hunger Games: Morning Croissant Edition
I had a booking accepted by the real estate agency and just needed to shift my dates. I messaged them, they said, "Sure, no problem! Those dates are totally free." Sounds easy, right? Wrong.
The platform wouldn’t let me change the dates. In fact, it wouldn’t even let me finish booking the original dates. The entire system froze. While I was frantically playing digital ping-pong between the agency and Morning Croissant's support team, some digital ninja swooped in and booked the exact dates right out from under me.
On top of the terrible UI, the site is practically a graveyard of ghost listings - full of flats that proudly boast "Available!" until you actually try to book them. Completely awful platform experience. If you enjoy digital heartbreak, this is the site for you.
Excellent support throughout the rental process
I had a very positive experience with MorningCroissant.
The platform is easy to use, convenient, and transparent. Every step is clearly guided, and the status of the application is easy to track, which made renting accommodation from abroad much less stressful.
Thank you to the MorningCroissant team for your professionalism, transparency, flexibility, and excellent customer support.
My special thanks go to Adrien, whose support was particularly valuable during the more challenging moments. He was always responsive, patient, and helpful, keeping me informed throughout the entire process and answering all my questions promptly.
As an international tenant, having such clear communication and assistance was tremendously helpful.
Reply from MorningCroissant
Zero tenant protection and platform ignores fraud
I rented a property on Morning Croissant advertised as a 3-bedroom (T4). In reality, one room had no window, and we had no hot water for months. Additionally, the landlord was illegally using our private mailbox to run her own businesses.
When I reported these issues, the platform forwarded my private complaint to the landlord without my consent. When it came to the deposit, the landlord then provided a fake plumbing receipt from a business that actually specializes in newspaper delivery.
Despite providing Morning Croissant with proof of the fake receipt and the illegal state of the apartment, they refused to help. They are even still marketing the apartment as a 'New T4' to the next unsuspecting tenant. They do not verify listings, they do not protect your data, and they offer no support when fraud is involved. Stay away
Reply from MorningCroissant
Superb Service
Superb Service. Very precise with clear procedures. I have maximum confidence in their processes and professionalism. Helene was fantastic.
Reply from MorningCroissant
Amazing customer service
Amazing customer service, Jeremia helped us through the whole process and answered all our questions super quickly. Recommend 👌
Excellent experience
My experience with MorningCroissant was excellent. The team was very efficient and truly helpful throughout the whole process. They handled many of my questions promptly by email and provided real, attentive support. I felt well taken care of, and everything was managed in the best possible way. The whole procedure was also impressively quick. Highly recommended!
It works, but dont trust home reviews
It works, but you cant trust any of the reviews of the homes when it comes to the deposit return because the home review expires very quickly at move out before the owner returns the deposit. I got robbed my whole deposit unjustly and cant warn others with my morningcroissant stay review. btw, i got robbed by 3p seafront La Salis, in Antibes, France.
Morning Croissant Rating
I had a great experience working with Marin from Morning Croissant.Even though I needed an apartment only for a short time, he was incredibly professional, responsive, and helpful throughout the entire process. What really stood out was his honesty and efficiency, especially when it came to handling a refund without any issues. I truly appreciated the integrity and support. Highly recommended for anyone looking for reliable real estate assistance in Paris
The Best renting platform
They renting process was smooth and without so much effort. They respond to emails and the picture is same with the house.
very helpful and professional !
Good morning,
I found this agency online through out google search, and I trusted just by the review and feedback left by the other guest. I was looking for a studio/apartment in Bordeaux, After few days talking and having chat with the management I realised how much they are professional, serious and in a good manner well organised. I would kindly thank you Larissa, Helene and Alexandre, they are simple fantastic and really helpful ! They never left me alone, when I wrote an email they always replied me and helped me, even when the office was closed they helped me getting a response even after the working time. The cooperation is highly appreciate and above my standard. Im foreign, Im not france citizen, so I just talk in english and they professionalism replying me in english is appreciated so much because they understood that I was not french speaker. In general, I do sincerely advise anyone wants to cooperate with this agency, you can trust, and is a guarantee from my side for what I have seen until now. Once again, thank you so much for all !
Eugenio Coschignano
I definitely recommend using Morning…
I definitely recommend using Morning Croissant if you are looking for a stay. There service fees can be a little high but they are very responsive, so I guess the fees is worth it. A quick and simple process is laid for you to rent an accommodation.
A great experience overall
A very responsive and efficient Team. Find the right accommodation with ease
The customer service was excellent
The customer service was excellent. Within 1 day I was able to reserve an apartment, pay for it and the have the customer contract sent over. It was a great experience.
They are very helpful and quick with…
They are very helpful and quick with the procedures. Highly recommended
Very good
Very good, Excellent team, Professional Service, always proactive.
Great experience
Great service. They eased the complicated French paperwork when renting an apartment.
Fantastic experience
Excellent staff and fast response
Renting an apartment with mc : check
Have you ever tried to rent a flat in France ? Then the word "dossier" sounds familiar to you. Talked to property agencies like Orpi, Century21, La Foret etc., filled out questionnaires and finally ended up with a declined request from the mysterious "propriétaire" ? Went through all of these - then found MorningCroissant who have actually helped step by step and made this effort ( yes, finding a place in France is actually "un project" ) successful eventually.
Especially grateful to Gökçe who has assisted with all the finer details including the language gap.
Let me underline this review reflects the experience so far with the lease contract signed. I plan to provide updates for the duration and the end of this particular rental as well - hopefully reflecting the same level of positive experience.
MorningCroissant assisted me in signing…
MorningCroissant assisted me in signing a contract for a very desired by me accommodation.
They are very reliable and helpful
They are very reliable and helpful. They supported me in every step of booking my accommodation. They reply fast and whenever I encountered any problem, they resolved it immediately. I will not hesitate to use their service again.
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