Thanks to Minster Law, particularly Peter Bancroft and Maxine Boothroyd. They supported me through a long and complex case following a car accident in which my partner was killed. I didn't always get... See more
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Review summary
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Was unfortunately involved in a hit and run, and as you can imagine the whole incident has been traumatic to say the least. Today I received a call from Minster Law and spoke to a representati... See more
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Lisa was absolutely lovely. Her manner and personality shone through and helped me to feel calm and supported whilst I answered questions regarding an accident. Even had a few giggles which definitely... See more
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This was a long process. 3yrs to deal with my claim. Having said that I was well supported and advised throughout. Lucy Reed in particular has been great. Always responding to my queries in a timely m... See more
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Company details
Written by the company
Life can change in an instant when you’re injured in an accident. Minster Law can help you get the legal support you need and the financial compensation you deserve. As specialist personal injury lawyers, we’ve settled more than 124,000 cases and secured over £750m in damages since 2015. We understand that seeking legal support can feel daunting. When you’re going through a complex and difficult time, Minster Law keeps things clear and simple. Our friendly team has 20-plus years’ experience of pursuing successful personal injury claims. Whether you or a loved one have been in a motor vehicle accident, suffered an accident at work or been hurt at a public event, we can help.
How Minster Law can help you
Written by the company
- Serious and catastrophic injury
- Minster Law has one of the largest serious injury teams in the UK with specialists in head and spinal injuries as well as injuries resulting in the loss of a limb. We collaborate with some of the top medical experts and rehabilitation providers in the country.
- Road traffic accidents
- Being involved in a car crash or bike accident can be very distressing. As one of the largest road traffic accident law firms in the UK, we can help you access the medical and financial support you need to recover by pursuing a personal injury claim. Minster Law has a specialist bike team and is proud to look after approximately a quarter of bike clients in the UK.
- Accidents at work
- From manual handling injuries to faulty equipment or falls, accidents at work can have a long-term impact on your physical and mental health as well as your finances. Our highly experienced team can help you secure the best possible medical treatment and a fair settlement from your employer. We can also assist with unfair dismissal claims if a personal injury accident or claim means you lose your job.
- Fatalities
- Our specialist fatal accidents team provide compassionate legal advice to help families during an emotionally traumatic time. Making a fatal accident claim can help cover some of the financial burdens that often arise after the sudden death of a loved one. We put your needs first, offering practical support at every stage of the claims process.
What makes Minster Law different
Better outcomes, simpler services
Minster Law is on a mission to make legal services simpler for everyone. We care about our customers and it shows: we were shortlisted as finalists in two categories for the Personal Injury Awards 2025.
We are constantly innovating and take pride in doing things differently. We work with some of the country’s top personal injury barristers, giving you the best chance of a favourable settlement. We also collaborate with the Association of Personal Injury Lawyers and Headway, a brain injury association.
Contact info
Minster Law, Peel Avenue, Wf27ua, Wakefield, United Kingdom
- www.minsterlaw.co.uk
4.6
Excellent
8k reviews
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The lady I spoke to very good at her job and very solid with her customer service! Outstanding
The lady I spoke to was very polite and helpful! Couldn't fault her service and I am very pleased so far! Her name was Kate and I am very happy with customer service!
4 November 2026
Alfie who called me was very…
Alfie who called me was very compassionate and reassuring. He was caring and kind also which was very reassuring. Thank you
4 November 2026
Claire King
Claire
Thank you so much for your speed and professionalism in bringing my case to a close. It has been a long and frustrating claim.
It was been a pleasure to be your client., in these final weeks
You are a credit to your organisation.
5 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service
Caitlin, was very patient and professional all through the call with me. She made me feel comfortable and explained the process to me throughly.
4 November 2026
Reply from Minster Law
Hi,
Thank you for taking the time to post a review.
We appreciate your positive feedback.
Kid regards
Reply from Minster Law
Hi ,
Thank you for your review.
Kind regards
Reply from Minster Law
Hi David
Thank you for taking the time to post a review.
We're pleased that things went smoothly for you.
Kind regards
Reply from Minster Law
Hi Jevannie,
Thank you for your kind review.
Kind regards
Excellent service from Tina at Minster
Excellent service from Tina at Minster
Personal & helpful
4 November 2026
Reply from Minster Law
Hi,
Thank you for taking the time to post a positive review.
Kind regards
Absolutely amazing people thank you so…
Absolutely amazing people thank you so much for help and advice
4 November 2026
Reply from Minster Law
Hi John
Thank you for posting such a positive review.
It's always nice to to receive such kind words.
Kind regards
Reply from Minster Law
Hi George,
Thank you for your kind review.
Kind regards
Reply from Minster Law
Hi Datty,
Thank you for your review.
We aim to be friendly and helpful, so it's nice that you found us to be just that.
Kind regards
Natasha Bascar
after my mum had a car accident, we spoke to Natasha Bascar - who was absolutely amazing. She reassured my mum, was extremely caring and showed great professionalism. Dealing with a claim is stressful but, with Natasha helping us, it was such an easy process - she took away all the potential angst we could have experienced and gave us a great result. Highly recommended!!
4 November 2026
Unprompted review
Reply from Minster Law
Hi Tracey,
Thank you for taking the time to post a review.
We're really pleased to hear that your mother has had a positive experience with our team.
Kind regards
Really helpful and supportive through a…
Really helpful and supportive through a difficult time
4 November 2026
Reply from Minster Law
Hi Trudy,
Thankyou for your review, We're pleased that you have found the team to be supportive.
Kind regards
Star!
Joe(Mudd) has provided the kindest possible experience for me, whilst dealing with the stressful issue of recounting my recent accident.
He should be awarded the biggest Gold Star for his ‘customer care’ attitude.
Thank you Minster!
4 November 2026
Reply from Minster Law
Hi Susan,
Thank you for providing such a positive review.
We will make sure that Joe is aware of your kind words.
Kind regards
Reply from Minster Law
Hi Theo
Thank you for taking the time to leave us a review.
We do appreciate it.
Kind Regards
Reply from Minster Law
Hi
Thank you for taking the time to leave us a review.
We do appreciate it.
Kind Regards
Reply from Minster Law
Hi Duncan
Thank you for leaving us a review.
We are pleased that you found the advice helpful.
Kind Regards
Thank you Alison Byram
I just want to say a massive thank you to Alison for all her help and support throughout my case. It was a long and stressful process at times, but she was always there to answer my questions, keep me updated and reassure me whenever I needed it.
I really appreciated how patient and understanding she was, and I never felt like I was just another case. After everything, I’m so happy with the outcome and genuinely grateful for all the work Alison put in to get me there.
Thank you so much, Alison!
15 October 2026
Reply from Minster Law
Hi Gloria
Thank you so much for leaving us a review and for your lovely comments for Alison.
It is great to hear that Alison was able to support you so well during this difficult time.
Kind Regards
Easy to understand and friendly.
3 November 2026
Reply from Minster Law
Hi Adam
Thank you for leaving us a review.
We are pleased that you found the service easy to understand and friendly.
Kind Regards
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