MyFamily Reviews 

We absolutely love MyFamily’s products and the quality they offer. Our mini bull terrier proudly wears their products and loves them too! Their professional, responsive, and solution-oriented customer service really shows their pet-centered approach. A big thank you to the MyFamily team — we highly recommend!

The Delivery was quick, on point, and the items bought were of very good quality

I never received the package. I’m supposed to get a refund but I haven’t received yet.

Happy with their products. We did lose one name tag (not sure how) but after we order one extra, so we always have it.

Really good quality dog tag and incredibly fast delivery

Delivery was fast.
Product excellent.
Very satisfied indeed.

Good job great remembrance gift for our dog Louie

Time of the delivery was extremely long.. issues with the system. Overall the support from the store was kind, but there was no clear guidelines that we should expect disruption with deliver.

Great communication and great quality.
Questions answered promptly.

Always top quality and top design with the new memopet id!!!

Everything was perfect from ordering to delivery very fast delivery and exactly what I ordered I highly recommend my family.it to all online shoppers

Kept me updated on delivery and arrived engraved and ready to go.

Dear MyFamily Team,

I hope you are well.

I am writing regarding my order with tracking number WS93085358.

Although I received an email notification indicating that the package has been delivered, I have not personally received it. For this reason, I need to follow up on the shipment.

The shipping address I provided at checkout was:

Noushin Mosleh
6/7 Piazza Aldo Moro
Inex Group V76358
70122 Bari (BA)
Italy

Could you please confirm whether the package was shipped to the above address?

Additionally, I kindly request the following information:
1. The exact shipping address used for this order
2. The date the package was dispatched
3. The confirmed delivery date and location
4. A copy of my purchase invoice

I would appreciate your prompt assistance so I can properly investigate the situation on my side.

Thank you very much for your cooperation. I look forward to your reply.

Kind regards,
Noushin Mosleh

Woof, woof! 🐾

Ciao, My Family Team, and especially Martina from the Customer Service Specialist team! 🌈
It’s me, Georgie, the fluffy ambassador of my umano, David – yes, my owner. I just want to say… grazie mille from both of us! 🐶💛

Your customer service? Bellissimo! It’s like getting a treat right when I expect it – always on time, always with a smile, always full of care.
The whole MyFamily team? Mamma mia, what a crew! The care you gave is so amazing that David keeps talking about you… and I hear it all, wagging my tail with pure joy. You are like the best walk in the park, every day, deluxe edition. 🌳✨

Thank you for taking care of humans and pets with such heart and patience. I truly feel that David, my beloved owner, found a team that looks after him like I look after every step he takes (and his favorite sofa 😎).

With furry hugs and many tail wags,
Georgie, David’s official dog 🐾
(in David’s voice too: Thank you so much!)

Instagram: wirehaired_georgie

Nice product and the delivery was in time.

It did'nt came. I didnt even recieve a call from company, nothing!
Please, send me my order withour courrier, maybe with mail? Ir packstation?

Beautifully made harness and lead.

..........

The quality is great. I am very pleased with my purchase and my dog looks very beautiful with her new collar. I love everything about this brand. I discovered the brand when I was in the airport in Milano and I feel in love with it. This is the best brand and I will recommend it to anyone who wants the best for his animal. Sending all the love!

My dogs loved them and I had no problem ordering it either 🐶