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winepalace.es Reviews 

149
•
TrustScore 4.5 out of 5

4.7

Wine shop
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Company details

  1. Wine shop

Written by the company

Wine Palace es tu tienda online especializada en vinos, destilados y productos gourmet. Seleccionamos cuidadosamente cada producto para ofrecerte lo mejor de las bodegas nacionales e internacionales, con entregas rápidas y un servicio de atención al cliente cercano y eficiente. Nuestra web está diseñada para que disfrutes de una experiencia de compra cómoda, segura y totalmente adaptada a tus gustos. Contamos con promociones exclusivas, recomendaciones personalizadas y todas las garantías para que recibas tu pedido en perfectas condiciones. En Wine Palace, acercamos el mundo del vino y los destilados a tu casa con solo unos clics.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(149)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Wine Selection and Customer Experience

Excellent selection and the customer support for wine palace is outstanding. I was ordering wine on short notice for a trip, they managed to get me the wine in two days, and a person stayed in touch with me the whole time on WhatsApp, even updating some information on the address. I hugely appreciate the time and care they took to support me, highly recommend

17 August 2026
Unprompted review
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Reply from winepalace.es

Thank you very much! We’re delighted you were happy with our service and support. It was a pleasure helping you, and we hope to see you again soon!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Managed to find extra bottles from various locations. Prompt delivery. Very happy

6 August 2026
Unprompted review
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Reply from winepalace.es

Thank you very much, Elena! We’re delighted you were happy with our service and delivery. We hope to serve you again soon!

Rated 5 out of 5 stars

Impressionant!

Tot súper bé!

13 July 2026
Unprompted review
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Reply from winepalace.es

Moltes gràcies, Nerea! Ens encanta saber que ha anat tot tan bé. Una abraçada i fins la propera!

Rated 5 out of 5 stars

I can't praise them enough I had…

I can't praise them enough I had problems logging in which was me,but they bent over backwards to help me through the system,I would recommend them at the highest level thank you very much

25 May 2026
Unprompted review
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Reply from winepalace.es

Thank you so much for your kind words, Maurice. We're delighted that our team could help you and make the process as smooth as possible. Providing great customer service is one of our top priorities, and your recommendation means a lot to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fast delivery and excellent packaging

Excellent packaging, fast delivery and great customer service. Many thanks for your help and great work

15 December 2025
Unprompted review
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Reply from winepalace.es

Thank you very much, Nerea. We’re glad you were happy with the delivery, packaging and service. Hope to see you again!

Rated 5 out of 5 stars

What is there tosay

What is there tosay? Easy to order. Arrived on time and it was well packed.

5 October 2025
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Reply from winepalace.es

Thank you, Brendan!
We’re glad the ordering was easy and the package arrived safely and on time. Much appreciated!

Rated 5 out of 5 stars

Perfect seller.

Communication and ease of ordering was excellent. Very fast delivery, at a low cost. Highly recommend this company.

2 August 2025
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Reply from winepalace.es

Thank you so much! We're glad everything went smoothly. Really appreciate the recommendation!

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