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Wilsons Pet Food Reviews 

663
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 619 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dog food is of excellent quality, and their pets genuinely enjoy the taste and diverse flavours. Additionally, people appreciate the fast delivery, helpful customer support, and the straightforward ordering process. Many consumers highlight noticeable improvements in their pets' general wellbeing and shiny coats. Though some customers noted that bags contained a significant amount of food dust and crumbs. Some reviewers were not happy with the delivery service handling their parcels or placing them inappropriately. A few individuals also mentioned experiencing difficulties when trying to reach out to support teams.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that their dogs thoroughly enjoy the taste and are... See more

Quality

Users describe positive interactions with quality, consistently highlighting the great ingredients, fresh... See more

Delivery service

Customers had positive experiences with delivery service, consistently noting that orders arrive quickly and... See more

Order

Clients share satisfaction regarding their order experiences, highlighting that the process is generally... See more

Customer service

People report positive experiences with customer service, praising the team for being helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to change food quickly as the other was recalled, read up on all different foods and on paper this looked the best and it did not disappoint, my dog loves it, it doesn’t smell awful , as some do,... See more

Company replied

Rated 5 out of 5 stars

The Baltic sprats from Wilson’s are the best if quite expensive they are nevertheless the only ones worth buying. The product was well packed and arrived in pristine conditions, courier service also... See more

Company replied

Rated 5 out of 5 stars

So far so good, food seems to be of great quality. We have purchased gluten and grain free in the hope that it will help with yeasty problems in our dog. Only had it a few days so can’t comment on th... See more

Company replied

Rated 5 out of 5 stars

Just signed up for a direct delivery/regular subscription with Wilsons as my local petshop is closing.. Really easy to set up and delivery was fast and on time..Thank you...3 happy critters, in our ho... See more

Company replied


Company details

  1. #35 of 73 best companies in Food producer
  2. #57 of 98 best companies in Animal feed shop
  3. #37 of 92 best companies in Food Manufacturer

About Wilsons Pet Food

Written by the company

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Written by the company

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Contact info

Get Wilsons Pet Food's Best Deals

Sign up to Wilsons' emails to get our biggest offers and promotions

4.7

Excellent

TrustScore 4.5 out of 5

663 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(663)

624 reviews in the last 12 months

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Rated 4 out of 5 stars

We feed the Whitefish Cold Pressed

We feed the Whitefish Cold Pressed -

It’s great to find a dog food suitable for our dogs allergies that doesn’t include chicken beef or egg!

My only complaint is the high level of carbs and our dog does poo a LOT more than on our previous food as a result

25 August 2026
Rated 5 out of 5 stars

Have a very fussy cockapoo and she has…

Have a very fussy cockapoo and she has had every single dinner since I transitioned her over from Years, which was recalled. Couldn't be happier. Ordering and delivery fantastic. I would like the option to create my own bundle as some foods i know she can't have. But I'll see how we go.

28 August 2026
Rated 5 out of 5 stars

Excellent customer service

Recently had to contact Wilson’s as the level of dust in my dogs food was much more than normal. ( I’m fully aware some is normal). After providing details to customer service they have sent out a brand new bag. Fab service. ( want to add we have been feeding Wilson’s to our 3 dogs for quite a while now and have had no issues). My boys love this food 🥰

3 September 2026
Unprompted review
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Reply from Wilsons Pet Food

Thank you for taking the time to let us know about your experience with our Customer Service team! We are really pleased to hear that we were able to resolve the issue that you experienced.

Rated 5 out of 5 stars

Wonderful!

Recently had to change food for my dog due to another companies recall. Researched for ages before choosing Wilsons. It was easy to place an order, and the price is comparable to the other company I used before. My dog absolutely loves the food so far, he has tried the chicken, beef and fish and the lamb and has licked every bowl CLEAN. He is spinning in excitement when he sees the packaging. He seems happy, so I am happy! Delivery was also super fast which was helpful.

26 August 2026
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Reply from Wilsons Pet Food

Thank you so much for taking the time to leave such an amazing review! We’re delighted to hear that, after all your research, you decided to give Wilsons a try, and even more delighted that your pup has given us such a big seal of approval!

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round - great flexibility with the subscriptions, our dog loves his food and runs to his bowl at mealtimes. Excellent with problem solving too when our food arrived damaged (on one occasion out of 2 years being a customer). This was promptly resolved

3 September 2026
Unprompted review
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Reply from Wilsons Pet Food

Thank you so much for your lovely review! We’re delighted to hear that you and your four-legged friend are enjoying Wilsons. It’s always wonderful to hear such positive feedback, and we really appreciate you choosing us!

Rated 5 out of 5 stars

Flexible delivery

Flexible delivery
I’ve altered the order & moved the date of delivery a couple of times, trying to judge when I will run out. This was easy to do and my order arrived promptly as requested.

22 August 2026
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Reply from Wilsons Pet Food

Thank you! It’s great to know you’ve been able to adjust your order and delivery date to suit your needs, and that everything arrived promptly as requested. We really appreciate your feedback and are delighted to make keeping your pup stocked up as easy as possible!

Rated 5 out of 5 stars

Very happy with Wilson’s

Very happy with Wilson’s, my dog will eat anything, but cold pressed gives him all the nutrition he needs.

21 August 2026
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Reply from Wilsons Pet Food

We’re so pleased to hear that your dog is enjoying their Wilsons food. Your feedback means a lot to our team, and we hope they continue to enjoy every bowl

Rated 5 out of 5 stars

Alternative food

We were looking at a replacement for a food which had been recalled. A few alternatives had been tried but this proved to be the most suitable for our Bullmastiff - more solid and not mushy. The bowl is licked clean every time.
Delivery has been as promised.

24 August 2026
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Reply from Wilsons Pet Food

Thank you so much for your lovely review! We’re delighted to hear that you found Wilsons to be the perfect replacement for your Bullmastiff, especially after trying a few different options

Rated 5 out of 5 stars

Pleasantly suprised l have found a…

Pleasantly suprised l have found a replacement for years wet food. Wilsons food is amazing. My dog can not get enough of it. So many flavours to choose from all of which are excellent quality. I wish l started my dog on Wilsons from the start.

24 August 2026
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Reply from Wilsons Pet Food

It’s fantastic to hear that your dogs are enjoying the variety of flavours and are impressed with the quality of our food. We really appreciate you choosing Wilsons, and we’re so pleased to have you both as part of the Wilsons family. Here’s to many more clean bowls.

Rated 5 out of 5 stars

Always very helpful and friendly when…

Always very helpful and friendly when you ring up with any questions. Nice to talk to real people

21 August 2026
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Reply from Wilsons Pet Food

Thank you so much for your lovely feedback! We’re really pleased to hear that you’ve found our team helpful and friendly whenever you’ve got a question.

We believe being able to speak to a real person and receive friendly, personal support is so important, so it’s wonderful to know this has made a positive difference.

Rated 5 out of 5 stars

Great dog food

Great dog food
Arrived promptly
Would highly recommend

19 August 2026
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Reply from Wilsons Pet Food

We’re delighted to hear that you’re happy with the food and that your order arrived promptly. Thank you for taking the time to leave us some positive feedback!

Rated 5 out of 5 stars

Dog loves it!

19 August 2026
Wilsons Pet Food logo

Reply from Wilsons Pet Food

We’re delighted to know that your dog is enjoying Wilsons and that you’re happy with the food. Thank you for your continued support.

Rated 5 out of 5 stars

Delivery was very quick

Delivery was very quick. I ordered wet food and dry food. Both my dogs love it! In the wet food is contains actual meat and veg.

19 August 2026
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Reply from Wilsons Pet Food

It’s great to hear that you’re happy with both the Fresh and dry food, and that your delivery arrived so quickly. We really appreciate your kind words and support, and we hope your two pups continue to enjoy every meal!

Rated 5 out of 5 stars

Highly recommend Wilson’s

Great food - Charlie licked the whole plate clean. Great delivery service too. Loving the choice and the quality of each pouch.

19 August 2026
Wilsons Pet Food logo

Reply from Wilsons Pet Food

It’s fantastic to hear that you’re happy with the choice and quality of our pouches, as well as the delivery service. We really appreciate your kind words and support, and hope Charlie continues to enjoy every meal!

Rated 3 out of 5 stars

Gave my dogs constipation- even with water and veg.

Found that for both of my dogs they needed ALOT of additional water added to the food and they were still constipated. Added additional veg and they were still constipated on this food! Never ever had food which did this to my dogs. Approached for help and was given some and this was followed but it made no difference. I’ve since switched to Canagen food for the first time, and their poos have much improved and the best they’ve been in years. Finally, I found the product extremely dusty and crumbly, and highly priced compared to other dry foods.

7 April 2026
Wilsons Pet Food logo

Reply from Wilsons Pet Food

Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear that the food didn’t suit either of your dogs and that you experienced ongoing constipation despite trying the recommendations provided.

We understand how frustrating this must have been, particularly when you had taken additional steps such as increasing their water intake and adding vegetables, yet didn’t see an improvement. We’re pleased to hear that you’ve since found a food that your dogs are doing much better on, as their comfort and wellbeing are the most important thing.

Feedback like this helps us identify where we can improve both our product and customer experience.

Thank you again for giving Wilsons a try and for taking the time to share your experience with us. We’re sorry we couldn’t provide the right fit for your dogs on this occasion, but we’re glad they are now doing well.

Rated 5 out of 5 stars

Excellent food, super fast delivery 🐶❤️🐶

Had to change food quickly as the other was recalled, read up on all different foods and on paper this looked the best and it did not disappoint, my dog loves it, it doesn’t smell awful , as some do, when you open the pack, easy to store and super fast delivery.. very impressed and so is wee Russell. Highly recommend and will be using this from now on, thank you Wilson’s 🐶❤️🐶

21 August 2026
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Reply from Wilsons Pet Food

Thank you so much for taking the time to leave such a lovely review! We’re delighted to hear that you and Russell are so impressed with Wilsons, and that he’s enjoying his new food.

Rated 5 out of 5 stars

Poppy woofs "yummy "

I wanted to use a dog food that was as good as my frozen food. I saw an advert for Wilson dog food, checked it with all about dog food to see what they rated the food at. They rated it has high as the food I was already using, so I gave it a try.
Well my fussy girl couldn't wait to get to her bowl, she waits with my other 2 in the kitchen while I dish it up, & she never normally does that.
What i like, it doesn't appear to have more vegetables or chunky large pieces of vegatables than meat & it's not like compact tinned food. No pate look or consistency.
So far so good & I highly recommend, or should I say Poppy, Teddy & Harley highly recommend.
The subscription plan is very good & you get rewards so that's a bonus.

20 August 2026
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Reply from Wilsons Pet Food

Thank you so much for taking the time to leave such a detailed and wonderful review! We’re absolutely delighted to hear that Poppy, Teddy and Harley are all enjoying their Wilsons food, especially Poppy, who sounds like she’s now first in line for dinner!

We love hearing that even a fussy eater has been won over.

We’re also so pleased that you’re enjoying the subscription service and rewards. Thank you for giving Wilsons a try and for your fantastic recommendation from all four of you!

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