wigs4u Reviews 

253
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items are comfortable, fit well, and look very natural. Consumers also appreciate the fast delivery service and reliable website ordering, with purchases often arriving promptly and securely packaged. Some people were dissatisfied with occasional shipping delays or minor product inconsistencies upon arrival. A few customers noted that items occasionally arrived creased, required styling adjustments, or experienced delivery issues through postal services. Additionally, a small number of buyers encountered minor discrepancies with item colors or website glitches during checkout.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality, comfortable fit,... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive very quickly and within a few... See more

Quality

People report positive experiences with quality, expressing overall satisfaction and highlighting that the... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast delivery and helpful support... See more

Service

Consumers find service to be positive, highlighting quick delivery, reasonable prices, and an efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 89 year old mum has been very unhappy with her receding hairline & thinning hair for a couple of years now. She still takes a great deal of care with her appearance & has always had beautiful thick... See more

Company replied

Rated 5 out of 5 stars

Thrilled received my petite wig today so comfortable to wear does not move which.is a real bonus very relaxed due to the precise fitting and I love the colour 51. I love the petite sizing I will buy... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for a couple of years, went again recently for a new wig and had a fitting. Lovely people who are professional and very patient and make the experience so easy, good quali... See more

Company replied

Rated 5 out of 5 stars

Goods dispatched on the same day as ordered. Delightful head scarf. Good fit, gorgeous colours and so lightweight I hardly know I’m wearing anything on my head, covering my hair loss. Very comfortabl... See more

Company replied


Company details

  1. Wig shop

Written by the company

Wigs4U is a family run company and has been established for over 30 years, our warehousing and offices are based in the UK and we pride ourselves on our service and quality. Our stock is readily available for same day dispatch and we stock thousands of items in our warehouse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(253)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and always there

Helpful and always there, at the end of a phone call, whenever you need someone to help and talk to.

9 October 2026
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Reply from wigs4u

Thank you for such a lovely 5 star review, we really appriciate it, and are pleased we have been able to help you 😊

Rated 5 out of 5 stars

Excellent quality fast delivery

The Topper arrived next day but unfortunately the colour didn’t match so I asked for a refund which I received very quickly great quality.

7 October 2026
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Reply from wigs4u

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the quality of the topper and our fast delivery. We’re sorry the colour wasn’t quite right for you, but we’re glad we could process your refund quickly. Thank you for your understanding and for taking the time to leave us a review. We really appreciate your support! 😊

Rated 5 out of 5 stars

I bought 2 hats (Milan and Sorrento)…

I bought 2 hats (Milan and Sorrento) and both were good quality and well made.
Had nice compliments from friends too!

5 October 2026
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Reply from wigs4u

Thank you so much for your lovely review! We’re delighted to hear you’re happy with both your Milan and Sorrento hats. It’s wonderful to know you’ve received compliments from your friends too! Thank you for your support.💜

Rated 5 out of 5 stars

Thank you for your prompt reply and…

Thank you for your prompt reply and your action order is now all sorted
Thank you again will use you again soon

Richard.

12 October 2026
Unprompted review
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Reply from wigs4u

Thank you so much for your lovely review! We’re delighted we could get everything sorted for you and really appreciate your support. 💜

Rated 5 out of 5 stars

Great website full of amazing products…

Great website full of amazing products at good prices. Really quick delivery too! Will definately use again!

9 October 2026
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Reply from wigs4u

Thank you so much for your fantastic review! 😊 We're delighted to hear you're happy with our products, prices and speedy delivery. Your support means a lot to us 💕

Rated 5 out of 5 stars

They have never failed me excellent…

They have never failed me excellent service..

8 October 2026
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Reply from wigs4u

Thank you so much for your kind words and continued trust in us! 😊 We truly appreciate your support and are delighted to know you’ve always had a great experience with our service. We look forward to serving you again!

Rated 5 out of 5 stars

A wonderful service.Delivered within…

A wonderful service.Delivered within two days.And the quality is excellent.👌

5 October 2026
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Reply from wigs4u

Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you're happy with our service, fast delivery, and excellent quality. Your support means a lot to us. 💜

Rated 5 out of 5 stars

Very well organised website site

Very well organised website site. Straightforward ordering.
Prompt delivery.
Thank you.

1 October 2026
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Reply from wigs4u

Thank you for your lovely review! We’re delighted to hear you found our website easy to navigate and the ordering process straightforward. It’s great to know your order arrived promptly, too. We really appreciate your feedback and support and hope to welcome you back again soon!💜

Rated 5 out of 5 stars

great products and very good quality

great products and very good quality. if knew about this company long ago, life would have been more bearable (head lesions) to cover and protect.DOWNSIDE, as with other companies who use Royal Mail DON'T, after waiting all day for predicted delivery, which did not happen told parcel returned to sender, guess what next day another text saying delivery at 4pm to 7.30 pm, given 3.30 3.50 4.00 etc etc etc eventually being delivered at/about 7pm, no excuses are good enough for this kind of service, PLEASE wigs4u.co.uk look at this.

15 September 2026
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Reply from wigs4u

Thank you for your lovely feedback about our products and their quality. We’re so pleased to hear they have made a positive difference to you, and we really appreciate you sharing your experience with us.

We’re very sorry, for the frustration and inconvenience caused by the delivery delays and conflicting updates from Royal Mail. We understand how disappointing it is to wait in all day for a parcel that doesn’t arrive as expected. While the delivery is handled by Royal Mail, we appreciate you bringing this to our attention and will take your comments on board as we continually look for ways to improve our service. 💜

Rated 5 out of 5 stars

Excellent customer service.

Following a glitch on the website my order went through twice. The following morning I had an email from them asking if I had intended to order twice. When I said no they cancelled one of the orders apologising for the difficulty I had experienced. My order arrived within a few days. Exceptional customer service when they notice a potential problem and reach out to you before you've even noticed. I would have no hesitation ordering from them again or recommending them to anyone else.

13 September 2026
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Reply from wigs4u

Thank you so much for your lovely review! We’re delighted we could resolve the issue quickly and ensure you received the correct order without any further inconvenience. Providing excellent customer service and looking after our customers is incredibly important to us, so it’s wonderful to hear that this made a positive difference to your experience. Thank you for your kind words, recommendation and support. 💜

Rated 5 out of 5 stars

I have paid more for the same product…

I have paid more for the same product to other companies,please do not put the prices up.

2 September 2026
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Reply from wigs4u

Thank you for your feedback and for choosing us. We’re really pleased to hear that you feel our product offers good value compared with other companies.

We always aim to keep our prices fair and competitive while maintaining the quality of our products and service. We really appreciate your support and hope to continue offering you great value in the future.

Rated 5 out of 5 stars

Excellent service

I telephoned when I could not find what I was looking for and your staff were brilliant. She looked the item up for me, told me it was in stock and would be sent out. The wig arrived quickly ready for our holiday. Thank you.

9 September 2026
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Reply from wigs4u

Thank you so much for your lovely review! We’re delighted our team was able to help you find the perfect wig and make sure it arrived quickly in time for your holiday. We’ll be sure to pass your kind words on to our team member. Have a wonderful holiday.💜

Rated 5 out of 5 stars

Excellent quality

Excellent quality.
Arrived very quickly.
Item looked just as it did in the picture.

28 August 2026
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Reply from wigs4u

Thank you so much for your wonderful review! We’re delighted to hear you’re happy with the quality, speedy delivery, and that the item looked just as expected. We really appreciate your support!

Rated 5 out of 5 stars

Just what I needed

Just what I needed, already had 2 purchases in different colours.

Quick delivery.

7 September 2026
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Reply from wigs4u

Thank you for your lovely review! We’re so pleased to hear you found exactly what you needed and have enjoyed your purchases in different colours. It’s great to know you were happy with the quick delivery too. Thanks again for your continued support! 💜

Rated 5 out of 5 stars

Excellent quick service and product

Excellent quick service and product, with an easy exchange if necessary .

1 September 2026
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Reply from wigs4u

Thank you so much for your wonderful review! We’re delighted to hear you were happy with our quick service and product, and that you found the exchange process easy when needed. We really appreciate your support! 💜

Rated 5 out of 5 stars

Good service

It is much easier to order now the VAT exemption has gone online. I used to dread having to work it all out!

27 August 2026
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Reply from wigs4u

Thank you for your lovely feedback! We’re so pleased to hear that the online VAT exemption process has made ordering much easier for you. It’s great to know we’ve taken away some of the hassle! ⭐

Rated 5 out of 5 stars

The quality of material is excellent

The quality of material is excellent. I found them to be a perfect fit and colours came as ordered.
Plus delivery was quick and postal charge minimal.
Really happy with both of the chemo caps.

14 August 2026
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Reply from wigs4u

Thank you so much for your lovely review and for taking the time to share your experience. It really means a lot to our little family business. ❤️ We’re so happy to hear that you love both of your chemo caps and that the fit, colours and quality were just what you hoped for. We’re also glad your order arrived quickly and at a minimal postage cost.

Your kind words and support mean more to us than you know. Thank you for choosing us and for supporting our family business. Wishing you all the very best. 💕

Rated 5 out of 5 stars

Excellent product for a very reasonable price!

My 89 year old mum has been very unhappy with her receding hairline & thinning hair for a couple of years now. She still takes a great deal of care with her appearance & has always had beautiful thick hair. She was reluctant to try a wig as she thought it would be obvious, & maybe hot, so chose a more reasonably priced one, in case it went into a drawer after the first wear! But she couldn’t be happier, the wig looks very natural, is comfortable to wear & the petite fit is perfect for mum’s small head, no adjusting, no faffing! For the first time in a very long time, mum was very happy going out with her new hair & wasn’t self conscious at all about whether her hair looked good! Thank you!

5 August 2026
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Reply from wigs4u

Thank you so much for taking the time to leave such a lovely review. It means a great deal to us to hear how happy your mum is with her new hair.

We’re especially delighted that she found the wig so natural looking and comfortable, and that the petite fit was just right for her. Most importantly, it’s wonderful to hear that she feels confident again and is enjoying going out without feeling self-conscious about her hair.

Please pass on our very best wishes to your mum, we’re so pleased we could help her feel like herself again. ❤️

Thank you again for choosing us and for sharing such a heartfelt review.

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