Within Reviews 

28
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the dog food is exceptionally well-received by even the fussiest pets, leading to consistently clean plates and very enthusiastic reactions. Many consumers also highlight the remarkably fast delivery times, excellent product quality, and straightforward ordering process that makes shopping completely effortless. A few other people also felt that the thoughtful packaging, including eco-friendly recyclable trays and proper portion sizing, added significant extra value to their daily purchase. Reviewers additionally appreciate the reliable subscription choices, seamless setup, and exceptionally helpful customer communication provided consistently throughout the entire dispatch process.

What people talk about most

Product

Clients share positive opinions on product quality, noting that even extremely fussy dogs thoroughly enjoy... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting fast arrival times. Many... See more

Order

Consumers find order satisfaction to be high, praising the fast turnaround and simple process. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that dogs consistently lick their bowls clean and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my first order Tuesday evening and it arrived on Thursday morning with great communication in between. I said to my extremely fussy boy Teddy ‘I’ve brought you something new again that you pro... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I will buy from this food place again as my pooch loves it. Would recommend to anyone especially with the high meat content. Fast delivery on orders which also helps.

Company replied

Rated 5 out of 5 stars

I bought this food for my spaniel because the recommended portion sizes were perfect for him. He absolutely loves the wet food, and the delivery was super fast too. Very happy with my purchase!

Company replied

Rated 5 out of 5 stars

I bought first time Within a few days ago only 3trays to try -my girls seem to like it (which is great as one of them is very fussy) I've ordered 36trays so will see if she will eat them all(normally... See more

Company replied


Company details

  1. #110 of 161 best companies in Pet Care Store
  2. #75 of 98 best companies in Animal feed shop
  3. #66 of 92 best companies in Food Manufacturer
  4. #50 of 73 best companies in Food producer
  5. #21 of 43 best companies in Meal Delivery
  6. #197 of 258 best companies in Pet shop

Written by the company

We believe dogs deserve better: better food, better health, and ultimately, a better life. Within is a premium, science-backed dog nutrition brand, proudly made in the UK. Every recipe is developed by expert pet nutritionists, vet approved, and powered by our unique FormulaBiotics™ blend, a scientifically studied complex of prebiotics, postbiotics, antioxidants, vitamins and minerals designed to support whole-body health. We use 70% named meat or fish in our wet food, never meat meal. Ingredients are tested on the way in, not just the finished product. Our supplement chews target joint health, calm, dental hygiene and gut health, each one built around the same evidence-first approach that runs through everything we make. We're a new brand, but the science behind us isn't. We're here to earn your trust, one bowl at a time. The secret is Within.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

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4.6

All reviews

(28)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well, I seem to have one happy Dog now

Now I’ve had time to look at the product and my Dog has now tasted two of the meals. I can say that the Dog seems to enjoy it hence why I’ve ordered another four boxes and set up a two monthly supply.

27 August 2026
Within logo

Reply from Within

Wayne this has made our day! From a tricky start to four more boxes and a two monthly subscription, that's everything we could hope for. Really glad your dog is enjoying it and we look forward to being part of his routine. Thanks for giving us the chance to make it right! 🐾

Rated 5 out of 5 stars

Thank you Within!

Placed my first order Tuesday evening and it arrived on Thursday morning with great communication in between. I said to my extremely fussy boy Teddy ‘I’ve brought you something new again that you probably won’t eat’ - I have tried so many different and very expensive food that he always turns his nose up at. Put his bowl down and he wolfed the lot in one go! Great quality, great ingredients, very reasonable prices and recyclable packaging so fingers crossed he carries on enjoying it. My less fussy rescue also licked the empty bowl so it looks like a change over to Within for both of them 😊

27 August 2026
Unprompted review
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Reply from Within

Teddy wolfing the lot in one go after all those failed attempts, that's made our day! Your rescue licking the bowl clean too means you've got a full house of Within fans. We'd love to hear how they both get on. Welcome to the family! 🐾

Rated 5 out of 5 stars

Ordered yesterday

Ordered yesterday. arriving today. That’s good service, and my dog loves the food.

26 August 2026
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Reply from Within

Next day and a happy dog, doesn't get much better than that! Thanks Anthony! 🐾

Rated 3 out of 5 stars

Once ordered it seemed to take nearly a…

Once ordered it seemed to take nearly a week before it was delivered. Do allow time once ordered.

7 August 2026
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Reply from Within

Thank you for the feedback Tricia, we're sorry your order took longer than expected to arrive. Our standard delivery is 2-3 working days but it's clear this one fell short of that and we completely understand the frustration. We've taken note and we're always working to improve. We hope you're enjoying the food and we'd love to make it up to you, keep an eye on your inbox! 🐾

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I will buy from this food place again as my pooch loves it.
Would recommend to anyone especially with the high meat content.
Fast delivery on orders which also helps.

21 August 2026
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Reply from Within

Thank you so much for the lovely review! We’re so pleased your pooch is loving WITHIN and that you’ve had a great experience with us 🐾 We really appreciate the recommendation and look forward to your next order! 😊

Rated 5 out of 5 stars

I came across this dog food a few…

I came across this dog food a few weeks, compared to others it was very cheap, it keeps lovely and fresh so no need to freeze,my dogs have been having chicken and biscuits, for years but now switched to within pets, and they absolutely love it,

20 August 2026
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Reply from Within

Switching from years of chicken and biscuits and absolutely loving it, that really means a lot! Really glad your dogs have taken to it so well. Welcome to the Within family! 🐾

Rated 4 out of 5 stars

New company doing well

New company doing well. Watch this space

19 August 2026
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Reply from Within

Really appreciate that Neil and we intend to keep proving it! Lots more in the pipeline, so definitely watch this space. Thanks for coming on the journey with us! 🐾

Rated 5 out of 5 stars

Great service & delivery for great…

Great service & delivery for great products

6 August 2026
Within logo

Reply from Within

Thank you so much for your lovely review! We’re really pleased you’re happy with both the service and your WITHIN products. Thank you for choosing us!

Rated 5 out of 5 stars

Looking promising.

I bought first time Within a few days ago only 3trays to try -my girls seem to like it (which is great as one of them is very fussy) I've ordered 36trays so will see if she will eat them all(normally she stops to eat after 1week of same food)so far so good.Thank you

4 August 2026
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Reply from Within

Thank you so much for your review! We’re so pleased to hear your girls are enjoying WITHIN so far – especially your fussy one! We’ve got our fingers crossed she continues to love it, and we hope they both enjoy their next delivery. Thank you for giving us a try!

Rated 5 out of 5 stars

Within dog food is so good

Within dog food is so good! My dog loves it. The team at Within are really helpful and efficient.

3 August 2026
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Reply from Within

Thank you so much for your lovely review! We’re so happy to hear your dog is loving WITHIN, and it’s great to know you’ve had such a positive experience with our team. Thank you for choosing us!

Rated 5 out of 5 stars

Great New Company

The food is great, my lurcher puppy seems to love it and it has helped with her sensitive tummy. All new companies can have teething issues, it’s how they deal with it that is the test. My first subscription order was incorrect, but once the ‘Within team’ were made aware the service I have received from Richard has been impeccable. Correct order sent out and arrived with 24hours with a free treat tub. Excellent personalised communication, I am seriously impressed. Thank you Richard and ‘Within’. I will be fully transitioning both my dogs onto this food over the next few weeks.

27 July 2026
Unprompted review
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Reply from Within

Thank you so much Sarah, this really means a lot to us. We're sorry the first order wasn't right, but we're really pleased Richard could sort it so quickly. That's exactly the standard we hold ourselves to. So glad your lurcher puppy is loving the food and that it's agreeing with her sensitive tummy. We'd love to hear how both dogs get on as they make the full switch! 🐾

Rated 5 out of 5 stars

Great products!

Great website, products delivered quickly. The dogs approve of the taste! Im looking forward to seeing how settle in to it.

25 July 2026
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Reply from Within

The dogs approving is all the review we need! Really glad they're enjoying it, we'd love to hear how they get on as they settle in. Thanks Tom! 🐾

Rated 5 out of 5 stars

I bought this food for my spaniel…

I bought this food for my spaniel because the recommended portion sizes were perfect for him. He absolutely loves the wet food, and the delivery was super fast too. Very happy with my purchase!

15 July 2026
Within logo

Reply from Within

So glad your spaniel is loving the wet food! Portion sizes are something we put a lot of thought into, so really pleased that landed well. Thanks for the kind words and enjoy every mealtime! 🐾

Rated 5 out of 5 stars

A fast turn around certainly helps with…

A fast turn around certainly helps with orders. Next day in fact.
Boxed and shipped with care and a great product that my dog loves. Thank you.

15 July 2026
Within logo

Reply from Within

Really glad your dog is loving it. Thanks so much for taking the time to leave a review, Tim!

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