Buy Wholefoods Online With Wholefoody Reviews 

36
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered 1kg walnuts and 1kg Brazilian nuts. Both are not eatable. They are old and smell bad. Sent complain to customer service- never responded. Just to mention I am maybe 7-8 years with them- this... See more

Rated 5 out of 5 stars

Good prices, gives ingredients & country of origin, wide range, efficient+friendly service I think that about covers it – but I'd like to add that when I was a new customer (recently) & I al... See more

Rated 5 out of 5 stars

I had been looking for pomegranate molasses, used as a salad dressing, for ages and found it here. While browsing their other products, came across several vegan snacks and even a jar of Seitan! The... See more

Rated 1 out of 5 stars

Disappointed - Paid for Next Day Delivery, Never Received My Order I ordered from BuyWholefoodsOnline and paid nearly £6+for next-day delivery, but my order never arrived. It's incredibly frustrati... See more

Company details

  1. Grocery Store
  2. also in
  3. Food products supplier
  4. Fresh food market
  5. Health food shop
  6. Natural Foods Shop
  7. Supermarket

Written by the company

Buy wholefoods online with Wholefoody. UK based, with a passion for high quality, healthy, wholefoods including vegan, fair-trade, gluten-free and organic health foods.


Contact info

3.1

Average

TrustScore 3 out of 5

36 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(36)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices, gives ingredients & country of origin, wide range, efficient+friendly service

Good prices, gives ingredients & country of origin, wide range, efficient+friendly service

I think that about covers it – but I'd like to add that when I was a new customer (recently) & I altered my orders*, they sorted this out very quickly+eficiently & even told me not to worry, ah. (This was "Bekah".)
(* I cancelled my 1st order to add more to it to save myself the P+P! I replaced it with a 2nd, larger order, & I then added a 3rd order, & so told them that they might wish to combine the 2 orders to save themselves P+P [as these 2 orders were both above the minimum order for free P+P].)
The items were packed thoroughly & the box arrived safely & on time (via Royal Mail) & everything was exactly as I'd ordered – & my son thought that the herbs smelled fresh, yae! :) (He's our "chef"; I do the washing-up!)
The ingredients are helpfully listed in a tab.
To find the country of origin, you do have to scroll quite a bit, but it's always there. (I'm avoiding products from Rusia+China - there weren't any from Russia. :) )
I find myself looking forward to doing business with this company again!! - if only all companies were as efficient+pleasant to deal with as this company.
(Other companies I enjoy dealing with include Octopus Energy, 1pMobile & so far also ASDA Mobile.)

30 September 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 1kg walnuts and 1kg Brazilian…

Ordered 1kg walnuts and 1kg Brazilian nuts. Both are not eatable. They are old and smell bad. Sent complain to customer service- never responded. Just to mention I am maybe 7-8 years with them- this is first time I am disappointed. I will never buy anything from the scammers!

7 September 2026
Unprompted review
Rated 4 out of 5 stars

Revised review.

Update. The company took responsibility for the appalling Royal Mail non delivery and resent via parcel Force. Well done, but because of the dreadful carrier (Royal Mail) they nearly lost a customer. It was over a week from the original order Royal Mail still have not delivered. So I have changed my poor review because buywholefoodsonline took decisive action.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed - Paid for Next Day Delivery, Never Received My Order
I ordered from BuyWholefoodsOnline and paid nearly £6+for next-day delivery, but my order never arrived. It's incredibly frustrating to spend extra money for fast delivery and receive nothing in return.
I've tried reaching out to customer service, but there's been no resolution.
This experience has been very disappointing, and I won't be ordering from them again unless they improve their service.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality, Customer friendly and fast delivery

I received my parcel before the delivery day.
Good quality certified organic products.
Carefully and neatly packed.
Top notch customer service experience.
Customer friendly and they cherished their customers happiness.
Thank you BWFO, I am happy I found you.
A happy customer😊

23 October 2024
Unprompted review
Rated 5 out of 5 stars

As always very prompt

As always very prompt, convenient pick-up location who are very congenial even if I am late picking up for several days, and altogether a good system to control rising costs. Thanks to Wholefoody as always for your impressive responsiveness!

15 December 2021
Rated 4 out of 5 stars

First Order.

This was my first order, and although there was a delay in getting the items, customer service were very helpful. Will certainly use the service again. Thanks.

3 August 2021
Rated 5 out of 5 stars

Excellent value for money

I bought 2 x 5 litres of my favourite all natural shampoo and conditioner which has saved me loads of money and keeps my tresses happy. The order arrived promptly as promised and I am very happy with the products. Will definitely use again!

31 July 2021

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