Webshare Proxy Reviews 

1,425
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 418 reviews, reviewers had a great experience with this company. Customers frequently praise the fast response times, noting that the professional support team is exceptionally helpful and quick to resolve technical issues. Many people also find the digital dashboard and overall user interface extremely intuitive, reliable, and very easy to set up for their daily tasks. Some people were dissatisfied with unstable network connections, reporting constant ping spikes, unexpected proxy disconnects, and severe performance drops during intensive usage. Others also mentioned occasional challenges regarding slow replies, unhelpful responses, or entirely unresolved problems when dealing with the customer service department.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed and polarized opinions across reviewers. While many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting rapid responses, professional... See more

Website

Reviewers highlight ambiguous aspects of website, with some praising the dashboard layout and user-friendly... See more

Response time

Clients share positive opinions on response time, highlighting swift and professional support that resolves... See more

User experience

People report positive experiences with user experience, highlighting the clean, intuitive dashboard and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Positives: - Excellent support (Isaac in particular). When the self-service replacement system couldn't filter IPs by ASN + country combined, he made manual swaps multiple times to find a wo... See more

Company replied

Rated 5 out of 5 stars

Been using Webshare for over 2 years and it's been a solid choice. The proxy pool has grown significantly over this time — more countries available now than when I started. Speeds are consistently g... See more

Company replied

Rated 5 out of 5 stars

Dashboard is very explanatory, their chat features and AI agent that actually helps, upgrading, cancelling is made super easy. I always come back to this service and I'm glad it exists. Proxies ar... See more

Company replied

Rated 5 out of 5 stars

Reliable proxies. Service is fast. Their dashboard is very intuitive. They could product market better with the subscriptions (not pricing wise). But overall never had issues with the service (I use i... See more

Company replied


Company details

  1. Software company
  2. VPN Service
  3. Web hosting company

Written by the company

Buy proxy servers. Download proxy server list. HTTP Proxy SOCKS5 proxy servers. Free proxy list available. Run your internet business on Webshare.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(1,425)

445 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dogshit service

Dogshit service. There's no easy way to unsubscribe. Also they sell you fake proxy, Purchased Japanese one, and they allocated me US based.

5 September 2026
Rated 1 out of 5 stars

6 Years of Loyalty Meant Nothing. I Was Just a Number to Them.

I was a loyal Webshare customer for 6 years with zero issues.
When they suddenly demanded ID verification, I tried to explain my use case, but they didn’t care. To them, I wasn’t a loyal customer, I was just a number in their database.

They insisted on a third-party ID check that only works on a mobile phone. Since I don’t use a smartphone (I really love my privacy), this was a hard barrier. They refused to offer any desktop alternative or human review. The message was clear: upload your ID or lose your account. They would rather lose a paying customer than spend five minutes actually helping.

I canceled the service and told them exactly what I thought of their privacy-hostile tactics. They couldn’t care less. They are actively purging long-term users and hiding behind automated compliance filters.

If you've been using GSA SER or Xrumer, you're next!

If you value your privacy, avoid this company. Your years of loyalty mean nothing the moment an automated system decides you’re a risk.

Pros:
None.

Cons:
Six years of loyalty ignored.
Forced ID verification via mobile-only third party.
No desktop alternative offered.
Zero customer service effort.

4 September 2026
Unprompted review
Webshare Proxy logo

Reply from Webshare Proxy

Hi Jeff,

Thank you for your review, and I am sorry to hear about your experience with Webshare.

Unfortunately, I was unable to locate an account associated with the email address linked to this review. Could you please reach out to our support team directly via support@webshare.io with your account details so we can investigate what occurred and assist you?

Webshare Support

Rated 1 out of 5 stars

They keep asking for verification and…

They keep asking for verification and they pause your service meanwhile, I was doing something simple (public data fetch from gov website) and the reason I need additional proxies is simply SPEED when they pause your service its quite opposite. Customer service was good but core product is frustrating to use.

Edit: I literally complain about their system and they answer me here and still asking me to complete ID check. No more comments just funny.

4 September 2026
Webshare Proxy logo

Reply from Webshare Proxy

Hi Yusuf,

Thank you for the honest review. When speed is the whole reason you bought extra proxies, a pause feels like the opposite of what you paid for, and I understand the frustration.

Some types of traffic trigger an additional check on our side. It's part of how we keep the network safe and reliable for everyone using it. I'm glad our team could issue a full refund the same day, and I appreciate you calling that out.

Your verification is still open, and the one remaining step is a quick ID check you can complete from your dashboard. Once that's submitted, our team can finish the review, and if you decide to continue with Webshare, reach out to our support, and we'll make sure the rest moves as quickly as possible.

Webshare Support

Rated 4 out of 5 stars

Service good, a little expensive on GB.

The service is good (I only tested datacenter proxies). IPs have pretty good reputation (60 of 100 passes cloudflare-protected endpoints) but the pricing for data (GB) is expensive. When you scrap a lot and need like 20-25T of data, it’s gonna be a LOOOOT (like ~120-150).

I’m not saying that the service itself is expensive cause it’s still one of the cheapest and qualitative you can find (like you can find cheaper, but it’s gonna be suspicious websites you will have to pay with BTC/other cryptocurrencies…)

The customer service is good! It’s an AI that understands well you request, redirects to a human it’s pretty easy and fast.

2 August 2026
Rated 5 out of 5 stars

Best of Best

Best of Best, Good Services

But a subscription shouldn’t require manual renewal once the active subscription has expired. 😕😕

1 September 2026
Rated 1 out of 5 stars

Extremely disappointing experience – I cannot recommend Webshare

Extremely disappointing experience – I cannot recommend Webshare

I am extremely disappointed with Webshare. My account was suspended without any clear or understandable explanation, even though I still had money remaining in my account. So far, I have not received a refund of my remaining balance.

What makes the situation even worse is the complete lack of customer support. I have sent multiple emails and inquiries, but I have received no response whatsoever. No explanation, no solution, and no information about when or whether my remaining balance will be refunded.

In my opinion, this is absolutely unacceptable treatment of a paying customer. Suspending an account and then completely ignoring legitimate requests regarding the remaining balance is not how a reliable company should treat its customers.

Based on my experience, I strongly recommend thinking twice before using Webshare. They have completely lost my trust, and I will not be using their service again.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

THEY ARE NOT SCAPEBOX OR GSA CONTACT…

THEY ARE NOT SCAPEBOX OR GSA CONTACT FRIENDLY!

DO NOT USE THEM IF YOU ARE USING PROXIES FOR MASS WEBSCARPING OR COMMETNING!

Proxies work good, prices are cheap. But, they are too strict on proxies usage. I go hit with the "usually activity" notification asking me to resolve IP to domains. I'm like ok fine... I reconfigured the software to show domain names. Then weeks go by my account got limited now I need ID verification. I def was not doing this, I figured it was trap that could get me into issues so I never did.

I've used other proxies providers in the past none asked for ID verification or to resolve IP address to domains names.

Proxies were made for unethical shit to hide your ass, they will get you locked up fast. Total bullshit service.

30 August 2026
Unprompted review

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