Absolutely love my new Daily Calma shampoo & Conditioner!! The shampoo really is calming, even on my psoriasis-prone scalp and you don’t need to use much, a little goes a long way, giving a rich cre... See more
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I have been trying to cancel my subscription for weeks now, no one is responding to the contact us forms or email….they are charging me and sending the product but won’t answer me to cancel!!! DO NOT... See more
I’ve only used the scalp treatment twice but it seems to have alleviated the itching quite some bit! Usually, after washing my hair it becomes itchy, oily and flakes the very next day, it has definite... See more
Company replied
This is literally the ONLY shampoo that cleared up a 2 year sudden onset problem with terrible dandruff and permanent itchy scalp which was driving me mad. Believe me I tried everything available even... See more
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Company details
Written by the company
Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.
Contact info
London, United Kingdom
- hello@wearecentred.com
- wearecentred.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 24 hours
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I’m still waiting to receive my order
I’m still waiting to receive my order. I have emailed for an update for o have heard nothing back.
I have not received my item
I have not received my item, I have emailed twice but not not any response
My favourite supplement
I noticed my hair becoming thinner, duller, and not growing the way it used to. After adding CENTRED Tender Love and Hair™ Menopause to my daily routine, my hair feels stronger, my scalp feels healthier, and I feel more supported from the inside out.
As oestrogen levels change during menopause, it can affect hair, energy, mood and overall wellbeing. I love that this targeted formula supports healthy hair growth, hormonal balance, energy and wellbeing all in one. Plus, it's vegan, easy to take, contains probiotics and premium nutrients, and has no unnecessary fillers.
I also appreciate the holistic approach because healthy growth starts from within. A great addition to my daily routine. 💕✨
Ready to support your next chapter?
Nourish your roots. Support your hormones. Grow with confidence.
SHOP TENDER LOVE AND HAIR™ MENOPAUSE
@centred
WARNING!! Do not subscribe
I have been trying to cancel my subscription for weeks now, no one is responding to the contact us forms or email….they are charging me and sending the product but won’t answer me to cancel!!! DO NOT SUBSCRIBE !!!
Professional, reliable, service
Great customer service, arrived on time and carried out the work to a good standard.
Delighted with products
Well packaged, timely delivery, excellent products that make hair and scalp feel clean without any irritation.
Took money but never sent - no customer service!!
Further to the below I’ve added another star - Centred did eventually make it right, and sent out my products to which I received. They also issued a refund but not had that back yet.
Ordered shampoo and conditioner 2 weeks ago, website states next day delivery or after 2pm orders are the following day....but no despatch email since nor anything delivered. I have emailed twice to ask when they are sending my items, both times no response. Also used the website contact form to ask someone to get in touch with no response.
Centred offer good products but I won't be ordering again as your customer service is non existent and it is so stressful - I ordered in plenty of time for my holiday but it is too late now!
Try other websites that sell this brand if you must order the product!
What my partner wanted
Terrible
Terrible. I paid nearly £100 for my hair products during Black Friday sales and the parcel was lost as it was not tracked. I raised a complaint and Sophie from customer care said a replacement will be sent out. It has been 3+ weeks now without any sight of product or notification it has been sent out. Really dissapppinted. E-mails sent has been ignored and there is no other way to contact the company.
Love EVERYTHING about Centred
Love EVERYTHING about Centred, the staff are friendly and helpful, the service is amazing, oh, and of course, the products are beautiful. Would probably never use anything else on my hair, and the capsules for skin hair and nails are wonderful - and work!!!!
Fabulous products 😍
Love this product
Love this product, for my hair thinning on my crown, this smells lovely & works as it says. Highly recommended
Paid in full and received only half the order and no response from customer service
Took advantage of the Pre Sale offer Centred emailed. Ordered 6 months supply of Menopause Formula of Tender, Love and Hair and only received 3 months supply. Quick to take money, 4 days for delivery and then when it arrives it's incomplete. I've emailed several times, filled out the online submission form and even tried to call and no response. Extremely disappointed with the poor customer service and lack of communication. I have been taking these supplements for 9 months and originally ordered from another stockist as Centred were out of stock and received great efficient customer service from them (Ultimate Balayage) but wanted to take advantage of the sale offer since Centred had sent me the marketing email but now regretting it as I've not received the full order hence overpaid and lost money. Extremely frustrated and disappointed.
Love Centred
Great products from this company. My order was delivered very quickly but unfortunately one item was missing. After contacting Centred they dealt with this promptly. I will continue my repeat orders of Daily Calma as it’s such a fantastic product.
Poor subscription service
I have the Centred vitamins on subscription. The product is excellent, but the subscription service is not.
I have been on the one per day maintenance, but recently noticed more hair was shedding than usual. I decided to go back to two supplements per day and noticed new growth again.
I tried to bring the subscription forward, but this is impossible. I sent an email on the 27th September to Centred requesting the subscription be brought forward asap. I received a response 3 days later asking when I would like to receive the product! I again requested it be sent asap.
I have had no response since and now run out of product. It appears that the product has run out of stock on the website. I have therefore placed an order with Holland and Barrett which is more expensive than the subscription service.
I’m not happy about this. I would expect the subscription service to be more manageable and the response from Centred to be more efficient. I have lost money because of this.
Great quality products and service
Great quality products and great service. I was kept informed of when payment would be made for my subscription and delivery time. Second month using the supplement and I can already notice the improvement
Game changer
The best vitamins, I won't go a day without them! I've more energy, more alert, nails are stronger, skin is clearer and brighter, can now see hair regrowth, only been 2 months. No more lazy days, Im sleeping better and wake feeling refreshed ready for the day! Love them!
Very impressed service from Centered
Very impressed service from Centered, they quickly rectified the problem with the wrong product being delivered. Love the Calma shampoo for my husbands itchy scalp. Excellent !
Easy to order from website with fast…
Easy to order from website with fast delivery. Products are excellent and my hair says thank you!
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