We Contract Reviews 

1,006
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional, making every interaction pleasant and productive. People often mention the outstanding customer service, noting that representatives are always on hand to resolve any queries quickly and efficiently. Consumers also deeply appreciate the seamless payment process, mentioning that salaries are consistently deposited on time every single week without any hassle or delay. Reviewers consistently find the registration and onboarding process remarkably straightforward, noting that checking wages and hours worked digitally is completely stress-free. Many individuals emphasize that the entire payroll experience remains extremely reliable and smooth from start to finish.

What people talk about most

Staff

People report positive experiences with staff, praising the team for being consistently polite, helpful, and... See more

Service

Clients share positive opinions on service, highlighting the friendly and professional assistance provided by... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as amazing, fast, and... See more

Payment

Customers had positive experiences with payment, expressing great satisfaction with the reliable and prompt... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an informative environment and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

During my agency employment, Lucy was my point of contact for financial payments and documentation. She was on hand if any issues or problems did arise. Registering was an easy process and I could che... See more

Rated 5 out of 5 stars

Good experience Very straight forward, never had any issues with pay etc. Always very helpful with any inquiries, Lucie/Lucy was always very helpful and professional when I spoke with her. Only... See more

Rated 5 out of 5 stars

At wecontract the service is excellent. Very professional and you are valued. Spoke to Lucy today very kind and helpful. Lucy reassured me any problems can call the office and they wil... See more

Rated 5 out of 5 stars

Excellent payment company no fuss no dramas salary in bank when it’s supposed to be and everything else taken care of promptly. Elle was a very sweet natured and kind individual to deal with and I w... See more


Company details

  1. #4 of 24 best companies in Payroll Service Provider
  2. #7 of 34 best companies in Accounting firm

Written by the company

As a highly respected employment intermediary headquartered in the UK, boasting a wealth of experience, expertise, and dynamism, We Contract proudly holds accreditation from both the Freelancer & Contractor Services Association (FCSA) and SafeRec. With over a decade in the industry, we stand out as trailblazers, having pioneered Full FCSA compliance and secured the prestigious title of the first recipients of SafeRec accreditation. At the forefront of innovation, We Contract is dedicated to setting new standards in efficiency, compliance, and professionalism. Our relentless commitment to service excellence positions us as a dynamic and trusted leader in the realm of employment services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,006)

439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I did some one off work with an agency…

I did some one off work with an agency and this is there main umbrella company. Because of this they have a "you have to use us" attitude/arrogence.
They were extremely unwilling to work with me on the price even though it was only two days I needed to be paid for and were under the impression despite that I was not happy I would be back with my tale between my legs at some point as I had no option.
Because of this I protested to the agency and was sent the PSL.
Once I had registered with another umbrella, I called up to close my account.
Jo was a bit thrown back as if to say "oh you've managed to use someone else" as she obviously was under the impression this wouldn't be possible but was clearly wrong.

Maybe Jo in the future you should try having a bit of empathy

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and genuine customer care

I’d like to share my genuine appreciation for We‑Contract and the support I received while dealing with an administrative request.
Although my contract with We‑Contract had ended years ago and the enquiry related to historic records, the company was very helpful from the outset and were happy to assist. That in itself says a lot about how seriously they take their client relationships, even well after contracts have concluded.
In particular, I’d like to mention Sarah Haines, who handled my request with a great deal of professionalism and care. Sarah took the time to look into older records thoroughly, kept me clearly informed throughout, and made sure everything was completed accurately. Her approach was calm, efficient and genuinely supportive.
What really stood out was the level of attention given. My request was treated with the same priority and respect as current work. This reflects well on We‑Contract and how they support their staff to look after clients.
Sarah is a real credit to We‑Contract, and my experience has been a very positive one. I wouldn’t hesitate to recommend We‑Contract to anyone looking for a professional payroll company that genuinely takes care of its clients.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

They are very useful

They are very useful, very easy system to understand, and there response time upon enquiries about pay or holiday pay are certainly quick. One happy user here

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Lovely company

I spoke with them on the phone,best costumer service I've seen ina while.Payments are on time and i like that they have a payslip and a sms notification.Dont even have to worry about anything.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Good Contractors

Payment is always on time,love the sms notification and the payslips,honest company and good help on the phone.

1 January 2026
Unprompted review
Rated 4 out of 5 stars

We contract

My experience with We contract was pleasant. A consultant, Faye was always polite, clear and helpful.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

We Contract, the number 1 payroll Co.

I've worked with We Contract approaching 7 years and they are my go to payroll company. I haven't experienced any problems of note in this time, which gives me and the people we ask them to pay great confidence they & the HMRC will be paid in full! I have to also give a big shout out to Jo Brown and her team. Such excellent customer service, they're always on hand to deal with queries quickly and efficiently, even after hours and can even be contacted on a weekend.

If you want a payroll company you can trust, then contact We Contract. Your workers, clients and taxman will thank you for it.

Marc, Recruitment Manager
Logical Personnel Solutions

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Tom rang me today

Tom rang me today. He was a pleasure to speak to and helped me out. I didn’t realise I had holiday money owed to me and he sorted it out straight away.
Thank you Tom.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Since working through the agency Lucy…

Since working through the agency Lucy has had great communication with me throughout, always checking in to make sure everything is ok and payment was all good. Highly recommend!!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful service

Really helpful with a smooth and informative onboarding process. Tom has been really helpful and ensured that the process was easy and accurate. Thank you for your help.

18 February 2026
Unprompted review

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