World Sweets UK Reviews 

21
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Purchase of the Bluey Apple and Strawberry fruit rolls Bought these based upon the details and image on the box. Wished I hadn't as these looked to be similar to the other fruit winders. The box... See more

Rated 5 out of 5 stars

Had an obscure product I needed, literally nowhere else was selling it for an even slightly comparable price. Was still a bit expensive, but I was extremely satisfied I could get it for the price offe... See more

Rated 1 out of 5 stars

Very poor communication. Three emails send, first regarding failure to delivery ‘next day’ as stated, following two regarding lines missing from delivery. No replies received. Still awaiting refu... See more

Rated 3 out of 5 stars

Beautiful drink. I ordered 6 bottles but the packaging was really poor. 2 of the bottles were broken and the whole box was soaking wet and leaking. Postman said there should've been a label attached t... See more

Company details

  1. Sweet shop
  2. Confectionery
  3. Wholesale Food Store

Written by the company

At World Sweets UK, a family run retailer for exotic snacks and drinks for over 8 years, we bring unique tastes like Mogu Mogu, Takis, and Calypso to your door. Specialising in a diverse range of hard-to-find candies and beverages, we offer competitive prices, secure shopping, and excellent customer support. Our goal is to deliver a delightful and convenient shopping experience with free delivery on orders over £35, ensuring you get great value on every purchase. Explore our collection for a taste adventure from the comfort of your home.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

21 reviews

5-star
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1-star

No recent history of asking for reviews

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2.3

All reviews

(21)

1 review in the last 12 months

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Rated 1 out of 5 stars

Purchase of the Bluey Fruit Rolls

Purchase of the Bluey Apple and Strawberry fruit rolls

Bought these based upon the details and image on the box. Wished I hadn't as these looked to be similar to the other fruit winders.
The box image gives the impression these are a wide rolled fruit sweet. What you get is a 3mm wide skinny strip that bares no resemblance to the image.
Seriously lacking in flavour that taste very artificial even though the ingredients list apple (80%) and strawberry (20%) as the only two ingredient.
Won't be buying again

3 September 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it zero stars I would

If I could give it zero stars I would.
Ordered back on the 19th march. I’m still waiting on my order. Honestly if I had known the customer service was this horrible I would have never bought. I have emailed them several times asking for updates on my order and I have received no response back yet. Asked my bank for a refund and they are now disputing it. I have never received these items nor will I be trying to purchase from these people again.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a product on the 7th February

Ordered a product on the 7th February, claimed it has been sent out on has a tracking number for Royal Mail but it still says “we’re expecting it”. Contacted 3 times and no response. Don’t bother ordering from this site. I will continue to order items from candymail.co.uk. Contacted about a refund and no response.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company no contact

They sent me the complete wrong item. I have tried to contact them three times with no response to arrange rhe correct item being sent. Terrible company

17 February 2025
Rated 5 out of 5 stars

Great service, great price

Had an obscure product I needed, literally nowhere else was selling it for an even slightly comparable price. Was still a bit expensive, but I was extremely satisfied I could get it for the price offered at all. Super fast delivery time, will likely order from again.

10 January 2025
Rated 2 out of 5 stars

Item missing and no response

The order took a while to arrive, but I put that down to it being Christmas. However, there was an item missing from my order and I've contacted them twice about this and still haven't been refunded for the missing item.

11 December 2024
Rated 1 out of 5 stars

3 days shelf life, be warned!!

I paid for 10 bars of chocolate as Christmas presents as it's the chocolate you cannot buy in the shops. However, they arrived on the 13th December with 5 of them having a best before date of 16th December which is very poor! I have emailed for a return/refund and will update my review if this is resolved. Please note, nowhere said these were short dated otherwise I wouldn't have spent £7.50 on them, I just wouldn't have bought them full stop. FIrst time ordering and unfortunately, will be the last if I do not get a refund.

10 December 2024
Rated 1 out of 5 stars

A long wait and lack of customer service

It took over three weeks for the item to arrive. I had emailed the company to find out where my delivery was. I had no response from them. When I went on the app to try and track where the items where. This was not available for me. I did eventually receive the items. I am not satisfied how long it took to get delivered and lack of customer service.

13 November 2024
Rated 1 out of 5 stars

Do not order from here.

Company did not fulfill the complete order and kept my full payment.

Company does not respond to any correspondence despite repeated attempts to resolve situation.

Items that were sent were very poorly packaged.

Avoid.

24 July 2024
Rated 1 out of 5 stars

two bars of chocolates were broken

I’ve received an order and the product was not well packed, two bars of chocolates were broken. The box was too big for the product I ordered, and there was no additional packaging inside. I have not received a response to the email I sent with attached photos.

29 July 2024
Rated 3 out of 5 stars

Beautiful drink, crap packaging.

Beautiful drink. I ordered 6 bottles but the packaging was really poor. 2 of the bottles were broken and the whole box was soaking wet and leaking. Postman said there should've been a label attached to say there was liquid and breakables inside.

18 July 2024
Rated 1 out of 5 stars

Very poor communication

Very poor communication. Three emails send, first regarding failure to delivery ‘next day’ as stated, following two regarding lines missing from delivery. No replies received. Still awaiting refund on missing lines.
Items that did arrive came poorly packaged and some damaged.
Will not be ordering again.

19 July 2024

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