Banner for RentalBux

RentalBux Reviews 

109
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for providing helpful, patient, and prompt assistance during tax submissions. People consistently note that the software is very simple to use, highly efficient, and makes managing quarterly returns much easier. However, some reviewers were not happy with certain aspects of the overall system's functionality and performance. Some consumers mentioned that entering data or uploading files can feel a bit confusing and complicated at first. A few individuals also felt that the platform requires considerable ongoing help for beginners to navigate successfully.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is straightforward and easy... See more

Customer service

People report positive experiences with customer service, highlighting the helpful and patient guidance... See more

Staff

Customers consistently note positive experiences with staff, highlighting the knowledgeable and patient... See more

Service

Consumers find service to be positive, highlighting knowledgeable and responsive support for digital tax... See more

Product

Clients share positive opinions on product, highlighting that the software is simple to use and excellent for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aayoush has been tremendously helpful and has gone over and above to guide me through this stressful process. I had very little support from my accountants so he absolutely stood in and took responsib... See more

Company replied

Rated 5 out of 5 stars

I just had a demo of RentalBux in Accountex. It is really impressive for accountants. I was looking for software that does all income types including foreign property. Finally found the software that... See more

Company replied

Rated 5 out of 5 stars

We had a problem putting through our submission in what was otherwise a simple and easy to follow process, We were able to quickly get personal 1-1 help which was followed up when not immediately r... See more

Company replied

Rated 5 out of 5 stars

MTD is a potential nightmare for small scale private landlords but the Rentalbux solution is a life saver. The support provided to help get set up and file my first return to HMRC was top class - huge... See more

Company replied


Company details

  1. #6 of 14 best companies in Tax preparation software
  2. #13 of 22 best companies in Accounting Software Company
  3. #27 of 34 best companies in Property Investment
  4. #60 of 125 best companies in Software company

About RentalBux

Written by the company

RentalBux: MTD Software for Landlords. And Self-Employed. One Platform.

RentalBux is HMRC-recognised Making Tax Digital (MTD) software designed specifically for UK landlords, including those with self-employment income. We built it inside a UK accountancy practice that manages thousands of landlord clients. Not a tech company guessing what landlords and accountants need.

Everything free until 31 August 2026. No credit card. No commitment. Submit your first MTD return without paying a thing.

HMRC recognition across all three MTD ITSA income types

RentalBux is recognised by HMRC for UK property, foreign property, and self-employment. At the time of writing, none of the major cloud accounting platforms hold HMRC recognition for foreign property income under MTD. One doesn't cover property income at all. If you have foreign property, RentalBux is the MTD filing pathway.

Property accounting built in, not bolted on

Automated joint ownership profit splits across any ratio. Section 24 finance cost restriction handled at point of entry. Letting agent statement imports, foreign property support, tenancy management, and property-level reporting. These aren't workarounds, they're built into the data model.

For landlords

Automated bank feeds, smart expense categorisation, receipt capture, and quarterly MTD submissions direct to HMRC. All from one platform. Plans start free for single-property landlords, with multi-property plans from £4.50+VAT per month (all plans free until 31 August 2026).

For accountants

A dedicated accountant dashboard with practice-wide visibility across your entire MTD client base. Bulk information requests, deadline tracking, client approval workflows, and HMRC filing from one screen. Partner programme with discounts and free practice subscriptions.

Everything free until 31 August 2026

Written by the company

No credit card, No commitment, Cancel anytime.
Submit your first MTD return to HMRC without paying a thing. HMRC-recognised for UK property, foreign property, and self-employment. Built for landlords - covers all income types.
Free for 1 property until March 2028
Track rental income per property, automatically split joint ownership profits, manage self-employment income alongside rentals, & file quarterly MTD returns directly to HMRC effortlessly.

Free until you're ready. Safe from day one.

Free on all plans until 31 August 2026

Free on all plans until 31 August 2026
No credit card, no commitment, no feature restrictions. Use the full platform and submit your MTD returns to HMRC before you pay a thing. Your financial data is UK-hosted, encrypted, and never shared with third parties. RentalBux is FCA Registered and GDPR-compliant. If you ever leave, request complete data deletion and we'll erase everything.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(109)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Software Not Ready

There were some glaring errors in the RentalBux website, which I informed RentalBux about whilst I was looking for suitable software. I received an honest and candid response, with promises of future upgrades to eliminate the known bugs.
I therefore proceeded with a free trial, fully intending to continue with RentalBux.
However I found the wording of their forms imprecise, which lead to some uncertainty with how and what information to enter.
After entering details of the properties, I moved on to entering the tenancies. However, due to a mistake of mine, I missed entering a deposit that had been taken on the first property. I became aware of this when I entered the deposit on the second property and realised that I had not done so on the first.
The software would not allow the deposit to be added after, and the only remedy was to terminate the tenancy and wait a month before I could re-enter the details all over again.
When I next looked at my account dashboard, intending to carry on the trial with just one property, I was surprised to find that no tenancies were even registered. I thought that by some stroke luck, I had been saved from having to wait a month and could re-enter both tenancies and start again immediately.
However when I opened the tenancy section of the form, I found that both tenancies were still there, only this time the tenancy against which I had entered a deposit was showing that there was no deposit.
I now have no option to wait a full month before I can use the software.

6 September 2026
Unprompted review
RentalBux logo

Reply from RentalBux

Thank you for taking the time to share such a detailed account of your experience, Bruce, and for being candid about both the positives and the frustrations along the way.

We are genuinely glad our initial response to your early feedback was candid. We want our user to have a transparency about our platform, which is something we take seriously. We are sorry, however, that the tenancy deposit workflow created such a frustrating obstacle during your trial. You have described the issue clearly, and we want to be equally clear in response: the inability to edit a deposit record once a tenancy is active is a known limitation, and the one-month wait arises from how tenancy cycles are currently managed within the platform. This is not the experience we want for landlords who are taking time to properly evaluate the software.

We would very much like to speak with you directly to understand whether our team can help you work through this specific setup and get your tenancies entered correctly without further delay. Please do get in touch at info@rentalbux.com or call us on +44 20 4591 1941 — we will make it a priority.

Rated 5 out of 5 stars

Quick resolution of issues faced

Quick resolution of issues faced. Ease of use.

3 August 2026
RentalBux logo

Reply from RentalBux

Thank you so much for your kind review — quick resolution of issues and ease of use is a wonderful combination to hear, and it is exactly the experience we work hard to deliver for every landlord on the platform. We are really pleased it has worked well for you.

Please do not hesitate to reach out whenever you need us — we are always here to help!

Rated 4 out of 5 stars

Great customer service

Great customer service

9 August 2026
RentalBux logo

Reply from RentalBux

Thank you so much for the kind words, Donald — great customer service is exactly what we strive to deliver every time and it is wonderful to hear that came through clearly in your experience. We would love to earn that fifth star — please do not hesitate to reach out at info@rentalbux.com whenever you need us!

Rated 4 out of 5 stars

Received prompt support from staff as…

Received prompt support from staff as needed.

7 August 2026
RentalBux logo

Reply from RentalBux

Thank you for leaving another review — it is great to hear that prompt support was available whenever you needed it. That responsiveness is something we work hard to maintain for every client. We hope the platform continues to work well for you and we would love to earn that fifth star in due course. Please do not hesitate to get in touch whenever you need us!

Rated 5 out of 5 stars

Rentalbux MTD solution

The Rentalbux MTD solution works well and their technical support is excellent.

14 August 2026
Unprompted review
RentalBux logo

Reply from RentalBux

Thank you so much for this lovely review, Alex — works well and excellent technical support is a great summary of exactly what we set out to deliver for every landlord using RentalBux. It is really rewarding to hear both the platform and the support have hit the mark for you. Please do not hesitate to reach out whenever you need us — we are always happy to help!

Rated 5 out of 5 stars

On line Support meeting.

On line Support meeting.
The meeting was absolutely brilliant. Aayoush had the patience of a saint and went through step by step with me what I needed to do and was prepared to go over it as many times as I needed to become confident to use the RentalBux software on my own.

14 August 2026
Unprompted review
RentalBux logo

Reply from RentalBux

Thank you so much for this truly lovely review, Deborah — the patience of a saint is an extraordinarily kind thing to say and it genuinely made the whole team smile!

Building confidence to use the platform independently is always the goal — going over things as many times as needed until it truly clicks is never too much trouble, and it is so rewarding to hear that approach made such a difference for you. That is exactly the kind of outcome we work towards with every client.

Our team will be absolutely delighted to read your kind words and we will make sure they are passed on. Please do not hesitate to reach out whenever you need us — we are always here to help!

Rated 4 out of 5 stars
RentalBux logo

Reply from RentalBux

Thank you for taking the time to leave another review, Manuel, and we are genuinely glad to hear that you have found our staff helpful and kind throughout.

We would very much like to understand if there is anything specific that has not been working as well for you. Your experience matters to us and we would welcome the opportunity to address any outstanding concerns directly.

Please do not hesitate to reach out at info@rentalbux.com or call us on +44 20 4591 1941 — we are always happy to help and would love to turn things around for you.

Rated 4 out of 5 stars

Easy to use

Easy to use.
Quick feedback to queries

12 August 2026
RentalBux logo

Reply from RentalBux

Thank you for taking the time to leave a review — easy to use and quick feedback on queries is a great combination and exactly what we aim to deliver for every landlord on the platform. We really appreciate you sharing your experience.

We would love to hear if there is anything we can do to make that fifth star feel well earned — please do not hesitate to reach out at info@rentalbux.com whenever you need us. We are always happy to help!

Rated 5 out of 5 stars

Working with Aayoush has been a…

Working with Aayoush has been a delightful experience. He is very knowledgeable, polite and patience and put me at ease when going through the implementation and submitting the Q1 MTD.

11 August 2026
RentalBux logo

Reply from RentalBux

Thank you so much for this wonderful review — knowledgeable, polite and patient are exactly the qualities our team strives to bring to every session, and it is truly lovely to hear that the implementation and Q1 MTD submission felt comfortable and stress-free as a result.

Our team will be absolutely delighted to read your kind words and we will make sure they are passed on. Please do not hesitate to reach out whenever you need us ahead of your next quarterly submission — we are always here to help!

Rated 4 out of 5 stars

New to this! Simple spreadsheet

The spreadsheet is simple to use.

Not al columns of figures line up, but the balance is correct so not a huge issue … but not great for my own OCD. Need to figure out how to correct … but that’s a me problem.

On submission the app didn’t recognise rental income, only “other income”. I literally changed everything to other income just to submit on time!! Better wrong than late was my thought process. My accountant can sort out any issues at the end of the tax year I hope.

9 August 2026
RentalBux logo

Reply from RentalBux

Thank you for taking the time to leave such a detailed and honest review, Jo — and we are glad you managed to get your submission in on time. That pragmatic approach under pressure is completely understandable, but we do want to make sure things are set up correctly ahead of your Q2 submission.

We would like to address both points you raised directly:

The column alignment issue in the spreadsheet is something we would like to look into for you — if the balance is correct it is likely a display formatting matter, but we would rather confirm that properly than leave it unresolved.

More importantly, the rental income being categorised as "other income" rather than recognised correctly is something we would strongly encourage you to let us look at before your next submission. Submitting with the wrong income category is not ideal and whilst your accountant will be able to address it at year end, it is worth getting the ledger mapping set up correctly now so that Q2 and beyond are accurate from the outset.

Please do reach out to us at info@rentalbux.com or call us on +44 20 4591 1941 and we will arrange a short session to get both of these resolved for you properly — completely free of charge.

Rated 5 out of 5 stars
RentalBux logo

Reply from RentalBux

Thank you for the kind words, Glyn. We are glad the MTD setup process felt helpful and that we were able to get you sorted. We would love to hear if there is anything we can do to make the experience even better and earn that fifth star. Please do not hesitate to reach out at support@rentalbux.com whenever you need us!

Rated 5 out of 5 stars

This company conducted online meeting…

This company conducted online meeting which was very helpful in understanding the new Tax digital system in submitting the tax returns, also it offered help when ever I requested and clarified the doubts. So it was a great service this company had provided and very useful for me

30 July 2026
RentalBux logo

Reply from RentalBux

Thank you so much for this lovely review, it is wonderful to hear that the online sessions were helpful in understanding the new Making Tax Digital system and that any doubts were clarified promptly whenever needed. Making the MTD process feel clear and accessible for every landlord is exactly what we set out to achieve, and it is brilliant to hear that came through so consistently in your experience. Please do not hesitate to reach out whenever you need us!

Rated 4 out of 5 stars

Simple

Simple, easy to understand dashboard.
Uploading data process a bit confusing and not intuitive.

9 August 2026
RentalBux logo

Reply from RentalBux

Thank you for this honest and balanced review, Mr Mann — we are really pleased the dashboard felt simple and easy to understand. Your feedback on the data upload process is genuinely useful and we have noted it — making that workflow more intuitive is something we are actively working on, and reviews like yours help us prioritise the right improvements. We hope to earn that fifth star as the platform continues to develop. Please do not hesitate to reach out if you need any help in the meantime!

Rated 4 out of 5 stars

Customer service great

Customer service great, software improving all the time

9 August 2026
RentalBux logo

Reply from RentalBux

Thank you so much for this kind review, Mrs Biddle — customer service great and software improving all the time is a really encouraging summary and one we are proud of. We are committed to continuing to develop the platform, and your acknowledgement of that progress means a great deal to the team. We hope to earn that fifth star before long! Please do not hesitate to reach out whenever you need us.

Rated 5 out of 5 stars

Very straightforward and easy to use…

Very straightforward and easy to use compared to other platforms. They give you the tools necessary to complete the process.

7 August 2026
RentalBux logo

Reply from RentalBux

Thank you so much for this wonderful review — straightforward, easy to use and giving you the tools to complete the process is exactly the experience we want every landlord to have with RentalBux. It is also really encouraging to hear it compares favourably to other platforms you have tried. Please do not hesitate to reach out whenever you need us — we are always happy to help!

Rated 5 out of 5 stars

They got your back!

Helped sort my MTD, found their platform easiest to navigate and their customer service is exceptional!

31 July 2026
RentalBux logo

Reply from RentalBux

Thank you so much for this wonderful review, Grant — and we absolutely love the title! "They got your back" is exactly the spirit we try to bring to every client interaction, so it is brilliant to hear that came through so clearly in your experience.

It is great to hear that the platform felt easy to navigate and that the MTD process was sorted smoothly. That combination of intuitive software and exceptional support is precisely what we set out to build for landlords.

Please do not hesitate to reach out whenever you need us — we are always here!

Rated 5 out of 5 stars

Aayoush Sunuwar of RentalBux cannot be…

Aayoush Sunuwar of RentalBux cannot be faulted in his customer service. He made the experience of a first time MTD submission actually doable without stress - with answers to all my questions and solutions for all my problems.

7 August 2026
Unprompted review
RentalBux logo

Reply from RentalBux

Thank you so much for this brilliant review, it genuinely means a great deal to the whole team here at RentalBux!

Making a first-time MTD submission feel doable and stress-free rather than overwhelming is exactly what we set out to achieve for every landlord, and it is wonderful to hear that every question was answered and every problem resolved along the way. Our team will be absolutely delighted to read your kind words. Please do not hesitate to reach out whenever you need us.

Rated 5 out of 5 stars

Brilliant support team

Brilliant support team. The support team was very helpful with resolving some technical issues relating to foreign property submissions.

7 August 2026
Unprompted review
RentalBux logo

Reply from RentalBux

Thank you so much for this lovely review, Victoria — it is brilliant to hear that the technical issues with your foreign property submissions were resolved successfully. That is one of the more complex areas of MTD and we are really pleased our team was able to work through it with you.

Please do not hesitate to reach out whenever you need us — we are always happy to help.

Rated 5 out of 5 stars

I have given 5-stars only because…

I have given 5-stars only because Sebika Shrestha was great and I would not mark her any lower. She was clear, patient, and kept her promises to follow up quickly. She should be promoted. I am much less enthusiastic about the Rentalbux software which was, at best, meh. Maybe 3-stars. The software itself is not self-explanatory and the explanatory videos and internal AI guidance did not answer my questions. Indeed, the internal AI material was out of date. I was only able to submit my first quarterly return on time thanks to face-to-face help online from Sebika who straightened out at least three problems that the Rentalbux guidance did not: manual entry of data, not from a bank account; categorisation of entries; correct apportionment of my share of property income and expenses. And to make wider use of Rentalbux, I feel I will still need continuing personal help.

7 August 2026
RentalBux logo

Reply from RentalBux

Thank you for taking the time to share such a detailed and candid review, Adam — this is exactly the kind of feedback that helps us improve, and we are genuinely grateful for it.

We are absolutely delighted to hear that Sebika's support made such a difference — clear, patient, keeping her promises and resolving multiple blockers to get your first quarterly submission over the line is precisely the standard we aspire to. She will be very touched to read your words, and we will make sure she sees them.

On the software feedback, we hear you and we want to be honest in return. You have identified three specific areas — manual data entry guidance, transaction categorisation, and property income apportionment — where our in-app help materials and AI guidance did not give you the answers you needed. That is a fair and specific criticism, and it is directly useful for our product team. We are actively working on improving the self-service resources within the platform, including updating guidance materials that have fallen behind, and your feedback will be shared with the team.

We also take your point about needing continuing personal support seriously. Whilst we will always have our team available to help, we want the platform itself to be far more self-explanatory over time — and reviews like yours show us clearly where the gaps are.

Thank you again, Adam. Please do not hesitate to reach out whenever you need us — we remain committed to making your experience better with every quarter.

Rated 5 out of 5 stars

Simple to use product that was…

Simple to use product that was explained really well, with great follow up support.

5 August 2026
Unprompted review
RentalBux logo

Reply from RentalBux

Thank you so much for this kind review, Damian — simple to use, well explained and great follow-up support is exactly the combination we strive to deliver for every landlord on the platform. It is really rewarding to hear that all three came through clearly in your experience.

Please do not hesitate to reach out whenever you need us — we are always happy to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look