Rebel Aromas  Reviews 

346
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that the fragrances smell incredible, last all day, and closely resemble expensive luxury brands. Consumers also highlight the fast delivery and the exceptional, helpful customer service team that promptly resolves any order issues. Some reviewers were not happy with certain purchases, mentioning that specific scents did not match the advertised descriptions or smelled entirely different from the originals. A few people also noted that the overall fragrance longevity was quite disappointing or that they encountered minor problems with faulty spray mechanisms.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fragrances are wonderful and offer great... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the fragrances smell... See more

Order

People report positive experiences with order, highlighting the ease of placing purchases and quick delivery... See more

Customer service

Users describe positive interactions with customer service, noting that the team is amazing, attentive, and... See more

Price

Clients share positive opinions on price, praising the incredible affordability and great value of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really happy with Rebel Aromas. I can honestly say their products are brilliant, and their customer services are prompt, professional and considerate. I purchased their Rouge, Cherry Temptation,... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Rebel Aromas. There products smell amazing and exactly like the expensive makes. The scent lasts too unlike others I have tried. The customer service team are amazing and any little qu... See more

Company replied

Rated 5 out of 5 stars

I recently tried Rouge from Rebel Aromas and absolutely loved it. The fragrance has a beautiful, rich scent that smells far more luxurious than I expected, and it really makes an impression. It's... See more

Company replied

Rated 5 out of 5 stars

Rebel Aromas has quickly become one of my favourite brands. The scents are strong enough to fill a room without being overpowering, and each fragrance smells genuinely high-quality rather than synth... See more

Company replied


Company details

  1. #88 of 117 best companies in Perfume store
  2. #59 of 67 best companies in Flavours, fragrances and aroma Supplier
  3. #314 of 373 best companies in Gift shop

Written by the company

Rebel Aromas is a designer-inspired fragrance brand based in Manchester. We're a small family business who understands that fragrance brings people together, and we want high-quality fragrances to be accessible to everyone without breaking the bank. Rebel Aromas means going against the grain of thinking you have to pay top prices to smell like iconic brands. We've made a unique collection of your favourite designer-inspired perfumes and aftershaves. So you do don't have to pay those top fees. Each fragrance is made with love in UK, and smell almost identical to your favourite brands - which is why customer call them 'dupe' fragrances.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

346 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(346)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

bundle 3 x 100ml Womens…

I got the bundle of 3 x 100ml Womens perfumes. They smell very much like the originals. The price was fantastic and delivery was super fast.
I love perfume and the fact that I can be generous when I am using this is a bonus and not so heavy on the purse

24 August 2026
Rated 1 out of 5 stars

They had an offer on 4 100ml thought it…

They had an offer on 4 100ml thought it was a good deal so I ordered only got sent 2 of the bottles emailed them now multiple times and still no reply and the scent isn’t great last about half hour then you can’t smell it wouldn’t recommend this site

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service!

I had bought several bottles of perfume 6 months ago on the recommendation from a work colleague. When i wear feminine fury ( dupe for portrait of a lady) i get so many compliments. Half way through the bottle the spray stopped working. I reached out to customer service who simply responded saying sorry and a new bottle was already in the post! No quibble...i simply provided my name and postcode and 2 days later i have a perfect replacement.

Absolutely outstanding customer service, thank you Abi

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful striking fragrances

The fragrances are wonderful. The ethics are fantastic. I will keep buying from them forever. The quality of the packaging is a bit mid though. The stickers fall off the bottles within days of purchase.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Dint use royal mail

Dint use royal mail . It's not the company .I can't judge on a product. I never received . It was delivered to Manchester . I live in Kent . How they done that I do not know . Please fix

31 July 2026
Rated 1 out of 5 stars

Poor

Hi, this is my first time ordering from Rebel Aromas and I’m really disappointed with then scent, it doesn’t smell of the scent it’s meant to, it smell more like an air freshener, can I return this please.

27 July 2026
Rated 1 out of 5 stars

Rebel Aromas Rouge- really not lasting at all,

Rebel Aromas Rouge- smells absolutely gorgeous but doesn’t last at all. It’s not because I’m nose blind it genuinely isn’t lasting at all, maybe an hour at most. Might be a one off because the other reviews are great but I have to pay postage to send it back for a refund so I won’t bother. I’ll buy some from elsewhere instead.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Immense customer service

Bought a few things. A couple of pumps failed after using about 20% of the bottle. They sent replacements the same day and were received the next day. Excellent customer service!! The products are good and great value. Well done Abi

28 July 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

For my first order I went for 50 ml bottles and was quite happy with scents and they lasted whole day. For my second order I went for 100 ml bottles. Unfortunately I was very disappointed. The fragrances were weak more like Eau de toilette and I couldn't smell anything after a couple of hours. My second order will be my last.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

What a beautiful site to buy your…

What a beautiful site to buy your scents. They are absolutely magical and I use them loads.
Thank you

26 March 2026
Rebel Aromas  logo

Reply from Rebel Aromas

Thank you so much for your lovely review! 🤍 We're so pleased to hear you're enjoying your fragrances and that they've become a go-to for you. Your kind words mean the world to us, and we can't wait to help you discover your next favourite scent!

Rated 1 out of 5 stars

Won't purchase again

Won't purchase again. Weak scent and doesn't last long

9 July 2026
Unprompted review
Rebel Aromas  logo

Reply from Rebel Aromas

Hi, we're really sorry to hear you were disappointed with your fragrance.

This certainly isn't the experience we want our customers to have. We'd love the opportunity to look into this for you and help find a solution.

Please get in touch with our Customer Service team at info@rebelaromas.co.uk with your order details, and we'll be happy to assist.

We hope to hear from you soon.

Rated 5 out of 5 stars
Rebel Aromas  logo

Reply from Rebel Aromas

Thank you so much for your kind words! We're delighted to hear you had a great experience with our customer service. We really appreciate you taking the time to leave us a review, and we look forward to welcoming you back again soon.

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