Christian was AMAZING!!! Cannot recommend enough. He walked us through everything step by step without bias and gave us the facts straight, plain and simple. I always worry about understanding these t... See more
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Review summary
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Grant at Protect Line was amazing from start to finish. He was so helpful, genuine and easy to speak to, and took the time to explain everything clearly without ever making me feel pressured. He made... See more
Company replied
Luke Maguire assisted us to find a life and critical policy that suited our needs and budget, he did so with time and care. Luke gave us plenty of time to consider options and was full of knowledge... See more
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The phone call was very pleasant. The information was given clearly and I was able to ask for clarification when needed. Protect Line managed to find me a suitable Life Insurance policy and did so ve... See more
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Company details
- #8 of 227 best companies in Insurance agency
- #16 of 176 best companies in Insurance broker
- #12 of 55 best companies in Life Insurance Agency
- #3 of 14 best companies in Term Life Insurance Provider Company
Written by the company
Having protected over 500,000 UK families since 2010, Protect Line are the experts when it comes to life insurance and critical illness cover. As one of the country's leading fee-free brokers, we work with all the well-known insurers like Legal and General, LV=, Aviva, HSBC, Scottish Widows and VitalityLife to compare quotes and find the perfect products for our customers. No hidden charges, No pushy salesmen, No overseas call-centres. Just friendly, impartial assistance from an experienced and award-winning team based in Dorset and London.
Written by the company
Contact info
Bourne Gate, BH12 1DY, Poole, United Kingdom
- 01202 977 977
- welcome@protectline.co.uk
- protectline.co.uk
4.9
Excellent
48k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Professional, Helpful, and Free Insurance Support
I highly recommend working with Jack Castle for your insurance needs. On Wednesday, I had an excellent experience securing both a life insurance policy and critical illness cover to protect my family.Jack guided me through the entire process seamlessly, and I was incredibly impressed to receive this vital coverage completely free of charge. His professionalism and dedication to finding the best options for his clients are truly exceptional. If you are looking for reliable and high-quality insurance support, I strongly encourage you to reach out to Protect line-Life Insurance.
2 September 2026
Clear communication throughout
Clear communication throughout. Didn’t feel pushed into any decision, was simply given some options to choose from after being asked some health and lifestyle questions and gone through T&C’s. The people I spoke to were really friendly also. I spoke to Conway Hughes and Kathryn Beel.
1 September 2026
Had a great conversation with Alice she…
Had a great conversation with Alice she was very informative covered all the bases and i was very happy with the final outcome one happy customer
1 September 2026
Lovely Staff, good service
Luke was lovely to speak to, couldn't have asked for a nicer person. This is my first time looking into insurance and he talked me through each step, provided information and gave me a non biased breakdown of the covers available to me. He was also very flexible around my work schedule. Couldn't fault him.
4 September 2026
Unprompted review
The person who attended and gave…
The person who attended and gave options was amazing .interactive and good listening skills. Dillon I hope is the name. He is very good at gaining information and finding a perfect cover .
Thanks so much.
3 September 2026
Great customer care
Great customer care, the team is very patient and explain in detail
3 September 2026
ollie who dealt with my call was very…
ollie who dealt with my call was very professional and very easy to talk to he answered every question I had with knowledge and understanding . his customer service skills were excellent.
3 September 2026
Jacob
Jacob, Explained everything regarding the life cover insurance, so made it easier to understand
3 September 2026
Dealt with swiftly and promptly
Dealt with swiftly and promptly, the customer service was great. It's nice to speak to someone who's not in India.
27 August 2026
Jordan was very professional and…
Jordan was very professional and helpful with all our questions. It was straightforward and easy and didn't take long either.
3 September 2026
Very staight forward with ryan
Very staight forward with ryan . Such a pleasure to speak too.
3 September 2026
Tommy F was super helpful and called…
Tommy F was super helpful and called within 24hrs of submitting my info online. The process was made easy and I have secured a monthly cost that feels lighter than what i've been quoted elsewhere. I would reccommend!!
3 September 2026
Unprompted review
Fantastic service
Very informative excellant communication skills Sophie was amazing!
1 September 2026
Excellent and professional service.
Hi
Jo Brewer was a pleasure to deal with. He answered all our questions and informed us of all we needed to know and understand the product we were looking to purchase.
I also referred him to my wife for necessary life cover etc.
I would definitely recommend Jo to my friends as well.
1 September 2026
Alice was amazing
The most gorgeous person, Alice done everything for me in one single call with no stress 🤗
1 September 2026
Charlie was very professional and…
Charlie was very professional and diligent and gave a very good advice regarding the policy. Highly recommended.
18 August 2026
Craig was fab
Craig was fab, went above and beyond for a complete stranger. I now have life cover for the first time in 6 years!!!
28 August 2026
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