Productkey24 Reviews 

161
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

With a new build on a iMac Mini running Parallels with Windows 11 Pro VM had issues mounting the installation ISO image, resolved this but cannot run Setup, failed to find configuration file. Great r... See more

Rated 5 out of 5 stars

Bought Word 2016. For some unknown reason the .iso file would not run. After contacting support ,Kate Walker, they generously offered full Office 2016 package at no charge. This installation went wi... See more

Rated 5 out of 5 stars

Major problems caused by having a 79 year old trying do do something best left to a teenager. Fortunately I contacted Tony Bates who assisted me over some hours to solve the problems, most probably ca... See more

Rated 4 out of 5 stars

Happy with end result - more info about activation process would be good, but response to query was rapid and effective. Still wondering about user accounts which don't seem to be in place - despite... See more

Company details

  1. Computer Software Shop

Written by the company

Simple, safe, lightning fast


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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No recent history of asking for reviews

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4.8

All reviews

(161)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

32/64 bit incompatibility.

With a new computer I purchased Home & Student 2021 to have Word & Excel. I also wanted Publisher which was no longer part of the Office suite. I encountered conflict between 32bit and 64 bit programmes and referred this to Ke24. They worked with me finally conducting a TeamViewer access to my computer and installing an offered Office365 2016 suite which included Publisher. All wenr well.
I was very impressed with the courtesy and clear intention to see that the outcome was as good or better than I originally set out to achieve. I will (and have already) recommend them to anyone with microsoft software requirements.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Bought Word 2016. For some unknown reason the .iso file would not run. After contacting support ,Kate Walker, they generously offered full Office 2016 package at no charge. This installation went without a hitch. Cannot recommend this company highly enough, they go the extra mile and exceed expectations.
Anthony Curtayne

22 February 2024
Unprompted review
Rated 1 out of 5 stars

Cannot install some products

They did not advise that some of the downloads are 32 bit so if you have other microsoft apps that are 64 bit you cant install your purchase. Refused to refund me.

Dodgy company. AVOID!!!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

You guys Rock!

A huge thanks to Productkey24 for giving terrific support when very much needed. They were very patient, helpful and knowledgeable. Much appreciated.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing and fast service!

Wow! Excellent service! I was a little hesitant to order but I'm so glad I did. My email with full and easy instructions was delivered instantly. I had one query that was promptly replied to by a real person! I won't ever go anywhere else. Thanks guys!

22 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service. Daniel Parker stayed with me for almost an hour to get my Windows Server 2019 license activated. His instructions were right on. He was really invested in making sure my product worked wee. Thanks Daniel

20 February 2023
Unprompted review
Rated 5 out of 5 stars

At first the key provided didn't work

At first the key provided didn't work, I thought I had been taken advantage of but I contacted support. I knew I had a weird problem but their instructions got me through it. Good Product, Excellent t price, Even better support. 5 stars.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Daniel Parker was superfast

Daniel Parker was superfast in getting my Win7 Ultimate activated. Like, 3 minutes !! Very impressive I was trying to do that un-successfully for 12 hours yesterday with a couple of different product keys

25 January 2023
Unprompted review

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