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Personalized Paper Manufacturing Group Reviews 

5,036
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like journals, notepads, and custom prints arrive exactly as expected and look phenomenal. Many people appreciate the efficient ordering process and fast delivery, often receiving their orders sooner than anticipated. The service is frequently highlighted as helpful and professional, with staff ensuring accuracy and even suggesting improvements. However, some customers also noted occasional issues with product durability, such as weak adhesive on sticky notes or smudged pages. A few other people also felt that design elements like small text or color output were not always exact, and some experienced sizing discrepancies due to bleed.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and efficiency from... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products such as... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness, efficiency, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company was fantastic to work with. They were careful to verify the design prior to printing, worked quickly and communicated through real people (no auto-drafted emails with poor English). Phe... See more

Rated 5 out of 5 stars

Printing is not an everyday thing in our line of business, but PPS walked us through every step. They were so responsive, no phone tag or waiting for emails. Our full-color journals arrived carefully... See more

Rated 5 out of 5 stars

just made my first order with PPS and will definitely be coming back. Ordered paper pads and they came out great. Very pleased, quick turnaround time, colors perfect, quality as expected. Will or... See more

Rated 5 out of 5 stars

I have made 3 purchases from them. Their website ordering platform is very intuitive. When I have had questions, I always received quick, easy-to-understand responses. I will continue to use them fo... See more


Company details

  1. Stationery shop
  2. Business-to-Business service
  3. Manufacturer
  4. Office supplies shop
  5. Prints and signs store
  6. Promotional items

About Personalized Paper Manufacturing Group

Written by the company

About Us

Personalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market.

From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required.

Our product lines include:

  • Custom Notepads
  • Custom Notebooks
  • Custom Sticky Notes
  • Carbonless NCR
  • Custom Graph Pads
  • Custom Legal Pads
  • Custom Business Cards
  • Custom Postcards & Rack Cards
  • Custom Desk & Wall Calendars

  • We also offer many more custom stationery product solutions.

    Our Customer Service Team

    One of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.

    Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at support@printpps.com to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!

    Personalized Paper Manufacturing Group

    Written by the company

    Service is Everything
    Personalized Paper Manufacturing Group is committed to consistently providing quality products and superior service at a low price.
    Guaranteed Lowest Prices
    We shop our competitors daily and because we're the manufacturer of all our own products we are able to provide the guaranteed lowest prices!
    Free Proof Prior to Checkout
    Our award winning design studio provides our customers with a FREE proof prior to checkout.
    Fast Turnaround (Big or Small)
    No matter how big or small the order, we offer 24 hour turnaround and free customer assistance.
    Knowledgeable and Creative Staff
    We are prepare to help you with whatever project comes your way! Our goal is to show you firsthand what current customers have already experienced.

    Platinum Service Guarantee

    We’ll Exceed Your Expectations. We Guarantee it!

    We’ll Exceed Your Expectations. We Guarantee it!
    We promise that any product you buy from us will meet your expectations or we will refund your money...no questions asked. If you find the identical product at a lower price within 30 days of purchase, let us know and we will refund to you double the difference in price. Finally, we promise to provide superior and personal customer service from the moment you place your order to the moment your order is shipped.

    For over 20 years Personalized Paper Manufacturing Group has been North America's premier manufacturer of quality custom stationery products. We have a superb team that is dedicated to providing you with outstanding customer service and order follow-through.

    We invite you to experience our "Service is Everything" commitment by calling us at 1.800.921.1322 or emailing us at support@printpps.com.

    Thank you for the opportunity to earn your business.

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    5k reviews

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    4.8

    All reviews

    (5,036)

    388 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Customer Care is A+++

    The personalized customer care was refreshing. It was so nice to talk with someone who can speak English and can answer my questions. Just taking the time to promptly and personally respond to my questions means that I have no reason to take my business anywhere else.

    23 June 2026
    Rated 5 out of 5 stars

    Personalized paper manufacturing was…

    Personalized paper manufacturing was very communicative with me and walked me through the process because I ordered it wrong and they were able to adjust and their prices are very reasonable. I’m going to redesign and do it again. But they did one heck of a job! And part of that process as a business owner myself, is their customer service is on point and excellent. They do very good quality work.

    20 June 2026
    Rated 4 out of 5 stars

    My company info was too small to read

    The memo pads turned out great however; our company information was extremely difficult to read as it was too small. This was the first time working with your company and I relied upon your knowledgeable team to ensure the product would come out as expected. The proof that I approved was readable and I was expecting that same size to be on the memo pads - I was disappointed

    19 June 2026
    Rated 5 out of 5 stars

    Great quality

    Lisa was extremely helpful, honest, patient and reliable. Very personable, polite and friendly. She was very detailed and made sure I understood everything. The ordered was received quickly and exactly what I envisioned it to be. Great quality and beautiful product. Highly recommend this company. THE BEST!!

    15 June 2026
    Rated 5 out of 5 stars

    Great product and print quality!

    I have made this same order multiple times and each time it has been a great experience. I love the print quality and how quickly my order is delivered to me. The program I work for loves the product so I will continue to order more when needed.

    16 June 2026
    Rated 5 out of 5 stars

    Product arrived on time

    Product arrived on time. They emailed me to communicate exactly how I wanted my logo. It was worth paying to customize my receipts! They provided quality work. I’m definitely ordering more in the future. Highly recommend!

    14 June 2026
    Rated 5 out of 5 stars

    What more could you ask?

    Site was easy to use for specification and design. Order was done and delivered quickly and exactly as requested. Price was very fair. Quality was as promised.

    12 June 2026
    Rated 5 out of 5 stars

    Printing is not an everyday thing in…

    Printing is not an everyday thing in our line of business, but PPS walked us through every step. They were so responsive, no phone tag or waiting for emails. Our full-color journals arrived carefully packaged and exactly as expected. This is our second order, and we will be back next year!

    12 June 2026
    Rated 5 out of 5 stars

    The customer representative was…very helpful.

    The customer representative was extremely helpful. Very friendly (not too much) and was right on with what I needed. As a first time buyer, I needed direction in my first purchase with your company. She represented your company well as she assisted me with my purchase. I appreciated that she didn't upsell me but rather sold me an honest to goodness product.

    10 June 2026
    Rated 5 out of 5 stars

    Professional and High Quality

    Professional and High Quality

    We have used Print PPS multiple times at the university. I am always impressed with the ease of reordering, the accuracy, and the quality of the product. It elevates our University of Michigan program and is an excellent example of being the leaders and best.

    9 June 2026

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