The website is clearly laid out, showing the different sports categories that they offer, darts, snooker, basketball etc. Within these categories it's a simple process to find your product options, ch... See more
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We have been getting some great Unicorn gear, which generally had been difficult to access in the US market. The new site makes shopping easy and is a very good value. Enjoy seeing the new additions... See more
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My bat I purchased has broken twice now. The first time the damage occurred during a net session and I sent it back for repair. Last weekend it broke in the same place as the first and even worse this... See more
Company replied
I have only ever used 1 type of dart and they got discontinued. I contacted Kam at play with the best and I can honestly say best ever he found a set and the service and communication is far better th... See more
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Company details
Information provided by various external sources
Official online home for Unicorn Darts, Gunn & Moore GM Cricket Bats, PowerGlide Snooker and Pool Cues, Molten & NET! Basketballs, Netballs & Hoops
Contact info
South Barn, Crockham Park, TN8 6UP, Edenbridge, United Kingdom
- 01732 782800
- assist@playwiththebest.com
- playwiththebest.com
4.6
Excellent
233 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from PlayWithTheBest
Many thanks for the feedback. Bat weight - tricky one as to us that is secondary to bat pick up. Bat weight, bit like car weight, doesn't tell you about performance and feel, all GM bats made in our own factory in Nottingham, England are optimised for pick up and balanced power.
Our experience over many years with top pro players around the World is that shape, pick up are far more important than dead weight.
So - we may have to agree to disagree! Thank you for the feedback which is much appreciated to give us an opportunity to explain our approach.
Play with the best
I have only ever used 1 type of dart and they got discontinued. I contacted Kam at play with the best and I can honestly say best ever he found a set and the service and communication is far better than any others I have used highly recommend
21 May 2026
Unprompted review
Reply from PlayWithTheBest
Many thanks, great to hear. Kam is The Man!
It was the items I was looking for but…
It was the items I was looking for but I had to pay shipping and handling fees twice totaling $46.76 that’s the only problem I had.
6 April 2026
Reply from PlayWithTheBest
Many thanks for your note - nobody likes shipping costs but getting a dartboard from the UK to the US, there's a price! Hope you enjoy the board and look forward to being of service to you in the future.
Rapid service
31 March 2026
Unprompted review
Reply from PlayWithTheBest
Good to hear! Many thanks for letting us know
Great products always!!
Easy to use website and great products with fast delivery, what more do you want! Oh - also made in England bats as well!
4 April 2026
Reply from PlayWithTheBest
Made By England's Best! Many thanks for your kind words and great review!
Reply from PlayWithTheBest
Very true! So pleased you're pleased, many thanks for letting us know.
Reply from PlayWithTheBest
So nice to hear, thank you very much indeed for letting us know.
no option to request for Bat weight
no option to request for Bat weight. rest all good. low stock , other than is rest is great
7 March 2026
Reply from PlayWithTheBest
Many thanks for the constructive feedback, we will aim for that fifth star!
The best deal for a premium dartboard…
The best deal for a premium dartboard that both plays great and looks absolutely amazing.
25 February 2026
Reply from PlayWithTheBest
Thankyou Sir! Delighted to be of service, Ultra 2.0 is a gamechanger.
The product is excellent and was…
The product is excellent and was delivered swiftly.
4 February 2026
Unprompted review
Reply from PlayWithTheBest
Thank you very much indeed for your review, very much appreciated.
Very quiet and easy to do for me cheers…
Very quiet and easy to do for me cheers thanks
3 February 2026
Reply from PlayWithTheBest
Thank you for your review, hoping we can be a 5 Star store for you in the future!
Customer support is, frankly, terrible like the products are
This has been an ongoing issue since before Christmas. We shelled out a not inconsiderable sum on an Eclipse Smartboard to try and have our own wee Flight Club in our games room.
Straight away the issues started, not detecting darts hitting the board.
Contacted this lot and had to take a video showing the problems to be told it was the darts fault as brass doesn’t take the magnetic charge. Fair enough, but thy glossed over the supplied darts also behaving erratically.
Bought two sets of more expensive tungsten darts and guess what? That’s right, still wasn’t detecting all of the hits, sometimes 1 out of 3 was working.
So contacted again, took ages to get a response and when I did a new board was being sent. Great thinks I, problem solved…
Took 3 weeks to arrive (I appreciate the holiday period in between) and when it arrives, it’s the wrong board. They sent the older (cheaper) version that doesn’t have USB C connectivity (one of the main reasons we went for the more expensive Eclipse board.
Emailed again to inform them and request a swap and yet again radio silence from them .
Next stop for me is Trading Standards as I basically have a product that is not fit for purpose and a company that couldn’t care less about their statutory obligations.
Only reason it’s not 1 star is they did send a board, albeit the wrong one.
But I would recommend people to believe the poor reviews of the Smartboards and not, like me, think it’s just hyperbole.
Edited: they have now contacted to say another board will be sent, benefit of doubt that it will be the correct one.
I appreciate that you have boards in commercial premises and 650m hits detected is an impressive stat, but how many throws? Sort of meaningless without the full data context. I can only document MY experience in your product which, so far, has been poor. Having to constantly say “hasn’t registered that dart” when people are playing is an annoyance too far for an expensive product.
8 January 2026
Unprompted review
Reply from PlayWithTheBest
Good morning and thank you very much for setting out your experience - nobody likes to write or read this, my personal apologies to you. I am investigating at this end and we will work with you to get this sorted. Smartboard is used in commercial environments around the World and has recorded some 655 million darts - it's a very good, robust product indeed. Edward Lowy, Managing Director, Unicorn Products elowy@PlayWithTheBest.com
A faultless
A faultless, trouble and hassle free experience with the added bonus that my order was despatched soon after
6 January 2026
Reply from PlayWithTheBest
Many thanks for letting us know, we appreciate you taking the time.
Quality was amazing
Quality was amazing. Speedy delivery. Love my unicorn John Lowe darts and extras.
4 December 2025
Reply from PlayWithTheBest
Great news, will pass on to John! Absolute classic barrel profile, constant improvement. Many thanks for letting us know.
Fast service and delivery most…
Fast service and delivery most important fantastic GM products.
Thank you
1 October 2025
Reply from PlayWithTheBest
Great to hear, thank you!
Great and easy website to navigate
Great and easy website to navigate. Products are great value in my opinion especially for the times we live in and customer service is excellent. 🌟🌟🌟🌟🌟 From me
24 September 2025
Unprompted review
Reply from PlayWithTheBest
Thank you! Delighted to read, have passed your kind words onto the Team🙌
Reply from PlayWithTheBest
Good news, many thanks for letting us know
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