PillSorted Reviews 

3,208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,562 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery, often receiving their medication the next day. Many find the service reliable, appreciating helpful reordering reminders and timely delivery updates. The ordering process is described as easy and straightforward, with prompt prescription approval, and people value the product organization into convenient sachets and robust safety checks. However, some customers noted issues with delivery delays or orders not arriving, occasionally involving missing items or incorrect addresses. A few reviewers also mentioned a lack of communication regarding these problems, causing uncertainty about their orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast dispatch and speedy... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency and reliability.... See more

Order

Customers had positive experiences with order, frequently highlighting the ease and straightforwardness of... See more

Product

People report positive experiences with product, highlighting a wide range of products available at... See more

User experience

Clients share positive opinions on user experience, with many finding the website easy to use and navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with delivery in the heatwave and had concerns about the product. The customer service was absolutely top rate from start to finish. I rang as soon as it was delivered and was helped by... See more

Company replied

Rated 5 out of 5 stars

I get my pills very quick , they usually arrive the day after I order them, quickest I've ever had my medication even quicker than the place I order them from , it saves my husband having to fetch the... See more

Company replied

Rated 5 out of 5 stars

Fantastic, I never have any trouble with them, always keeping you up to date from start to finish. They deliver on time and if u have any problems they are always on hand to help ,it saves queing and... See more

Company replied

Rated 5 out of 5 stars

Pillsorted supply my Moms dosette pouches of nine pills each month. They have a truly amazing customer service team who take time to understand the problem, and are very capable of pulling out all th... See more

Company replied


Company details

  1. #39 of 114 best companies in Online Pharmacy
  2. #11 of 17 best companies in Chemist
  3. #19 of 33 best companies in Clinic
  4. #45 of 108 best companies in Pharmacy
  5. #27 of 71 best companies in Weight-Loss Service

Written by the company

PillSorted is a full-service pharmacy providing private treatments across the UK and NHS prescriptions in England. We combine compassionate care with innovative technology to deliver a truly personal pharmacy service. From consultations and prescribing to repeat prescriptions and weight loss treatments, our expert team offers personalised, high-precision care—sorting, dispensing, and delivering medications straight to your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,208)

1,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent to do business with thank you all.

30 June 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Well assessed by pharmacy staff prior…

Well assessed by pharmacy staff prior to being accepted for weight loss medication. Quick delivery of medication once accepted on programme.

11 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Easy to use

The site was easy to use . The price was fair and delivery was quick

22 July 2026
Unprompted review
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 4 out of 5 stars

Very polite email informed me of a…

Very polite email informed me of a delay to delivery of my product. Otherwise great service thank you!

13 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Pillsorted were prompt in fulfilling…

Pillsorted were prompt in fulfilling my order.
An excellent on line chemist.

12 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

wonderful if u need help this is the place to be 🩷🫶👌🏻🫶🩷

If you need help like I did with toothache this chemist online is the best I have used. 10 out of 10 , THANKYOU 🩷🫶🇬🇧

8 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

very easy site to navigate and…

very easy site to navigate and fantastic delivery time very happy will use from now on.

11 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank-you.

8 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Very good service

I’ve only ever had good service from this company and fast postage. Great!

11 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Very quick service

Very quick service. All round good experience

10 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Great service

The order came as ordered and delivered by my favourite courier who actually do their job right.

10 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Excellent service

Excellent service

8 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

The product arrived fast and not damaged

The product arrived fast and not damaged

9 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

I ran out of my back pain tabs.

I ran out of my back pain tabs and had an awful time getting an order accepted elsewhere and could not get to the chemist and so contacted PillSorted. The ordering procedure was straightforward and the tablets were delivered the next day without any hassle. Really appreciative of excellent service.

18 July 2026
Unprompted review
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Fast service and good prices

I was impressed by the ease of ordering, fast delivery and good prices of this company. Product is exactly as expected.

9 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Fast and efficient service and delivery

Fast and efficient service and delivery.

9 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Simple enough to use the Web site order came quickly no hassles came…

Simple enough to use no hassles came quickly ty

9 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

Giving me all my medication on time

Giving me all my medication on time

8 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

Rated 5 out of 5 stars

It was easy to order and follow

It was easy to order and follow. Everything was done quickly and efficiently no problems, if I had any problems or questions they were dealt with quickly

3 July 2026
PillSorted logo

Reply from PillSorted

Hello!

Thank you for taking the time to leave us a review and for your kind words. Your feedback is invaluable to us and helps us continue to improve our services. We’re delighted to hear that you’re happy with the support and service you received.

At PillSorted, we offer a range of additional services, including NHS repeat prescriptions, private prescribing services, and a wide selection of over-the-counter medicines and healthcare products.

To find out more about how we can support you, please visit our website: https://www.pillsorted.com/

If you have any questions, please contact us at help@pillsorted.com, and a member of our team will be happy to assist you.

Kind regards,
Amelia

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