Pikapanda Reviews 

95
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I highly recommend this store. Despite my mistake, I was able to count on a quick response and resolution. I will definitely shop with them again!

Rated 5 out of 5 stars

Ordered 4 booster boxes of Pokemon Gem Pack Vol. 3, which were delivered quickly and received updates throughout the whole process. The boxes were packaged very safely and also received 2 free packs!... See more

Company replied

Rated 5 out of 5 stars

Good communication, fast shipping and very nice people! They even gave us some freebees! Everything was even better than expected, definitely will buy here again! (And very much recommended for pok... See more

Rated 5 out of 5 stars

Superb customer service! Incorrect packs were sent initially, but these were replaced with the correct ones without any discussion. I was also told to keep the packs they had sent in error. I will def... See more

Company details

  1. Trading Card Shop
  2. Childrens Toy Store
  3. Collectibles Shop
  4. Game Shop
  5. Hobby shop
  6. Toy shop

Written by the company

Welkom bij PikaPanda — dé specialist in Chinese Pokémon-kaarten en exclusieve producten binnen Europa. Bij PikaPanda focussen we ons volledig op authentieke Chinese Pokémon-producten, met een zorgvuldig geselecteerd assortiment voor zowel verzamelaars als spelers. Dankzij onze directe connecties en expertise binnen de Chinese markt kunnen wij unieke producten aanbieden die vaak lastig verkrijgbaar zijn in Europa. Betrouwbaarheid en service staan bij ons centraal. Klanten kiezen voor PikaPanda vanwege onze snelle verzending, veilige verpakkingen, duidelijke communicatie en uitstekende klantenservice. De vele positieve beoordelingen op Trustpilot laten zien dat klanttevredenheid voor ons prioriteit heeft. Of je nu op zoek bent naar exclusieve boosterboxen, speciale collecties of unieke Pokémon-kaarten: bij PikaPanda ben je aan het juiste adres.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(95)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this store!

I highly recommend this store. Despite my mistake, I was able to count on a quick response and resolution. I will definitely shop with them again!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

LOVE IT

I really like this company, they are really kind, I love those chinese products, those are my favorite pokemon products😍
xxx @denicollects

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Good communication, fast shipping and very nice people!
They even gave us some freebees!
Everything was even better than expected, definitely will buy here again!
(And very much recommended for pokemon cards!!!)

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service!

Superb customer service! Incorrect packs were sent initially, but these were replaced with the correct ones without any discussion. I was also told to keep the packs they had sent in error. I will definitely be using them again!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and products

Great Service and products! Very Friendly People.

8 June 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your kind review, Kevin! 🐼⚡🎋

We're delighted to hear that you enjoyed both our products and our service. It means a lot to us that you found our team friendly—we always do our best to make every PikaPanda experience a great one! 💛

Thanks again for your support, and we look forward to welcoming you back for your next order! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

EVERYTHINK PERFECT 100%

COMMUNICATION, SERVICE, DELIVERY ALL 5 STARS!!!
VERY FAIR PRICE AND ALWAYS FAST ANSWER, EVERY TIME AGAIN!!!!!!

30 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your incredible review, Maximilian! 🐼⚡🎋

Reading comments like yours puts a big smile on our faces! We're thrilled that you’re happy with our communication, service, delivery, and fair prices. We always aim to respond as quickly as possible and make every experience a 5-star one.

Thank you for your trust and enthusiastic support. We’re already looking forward to your next order and sending more Pokémon magic your way! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

Ordered 4 booster boxes of Pokemon Gem…

Ordered 4 booster boxes of Pokemon Gem Pack Vol. 3, which were delivered quickly and received updates throughout the whole process. The boxes were packaged very safely and also received 2 free packs! Pulled two chasecards (Cubone and Meowth), so very happy. Definitely ordering again.

4 June 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your fantastic review, Christian! 🐼⚡🎋

We're delighted to hear that your four Gem Pack Vol. 3 booster boxes arrived quickly and safely, and that you enjoyed the updates throughout the process. It's also awesome that the bonus packs were a nice surprise—and congratulations on pulling the Cubone and Meowth chase cards! ⚡🎉

Thank you for your support and trust in PikaPanda. We can't wait to pack up your next order and hopefully send even more lucky pulls your way! 🐼🎋⚡

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

Perfect!!

Perfect!!! Communication good! Customer service good! And received a free extra booster pack!! Highly recommended

29 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your amazing review, Koen! 🐼⚡🎋

We're really happy to hear you were pleased with the communication, customer service, and of course the free extra booster pack! 🎁 It’s always our goal to add a little extra excitement to every order.

Thanks for your recommendation and your trust in PikaPanda — we look forward to your next order! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

Amazing Service and Reliability

As a large Italian company operating in the collectibles industry, we regularly place substantial orders and work with suppliers across Europe. Because of this, we know how difficult it can be to find partners who are both reliable and fast.

We recently contacted Pokepanda looking for 80 boxes, and honestly, they exceeded all expectations. They managed to source everything we needed and had the entire order delivered to us within just 3 days.

What impressed us most wasn't just the speed, but the professionalism, communication, and willingness to help throughout the process. From the first message to the final delivery, everything was handled smoothly and efficiently.

It's rare to come across a company that delivers exactly what they promise, especially when dealing with larger quantities. Pokepanda was truly outstanding, and we look forward to working with them again in the future.

Thank you to the whole team!

29 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your incredible review, Matteo! 🐼⚡🎋

We’re truly honored by your words, especially coming from a large company in the collectibles industry. It means a lot to hear that we were able to meet your expectations on both speed and reliability for such a large order.

We’re really happy that the communication and support throughout the process made everything smooth for you, and that we could deliver exactly what was needed within just a few days.

Thank you for your trust in PikaPanda — we look forward to working with you again in the future and supporting many more successful orders! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

First great experience in partnership

First great experience in partnership, asked a lot of questions and they replied very fast! And answered everything. Great deal. And hoping for more great deals in the future!

20 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your great review, Marije! 🐼⚡🎋

We're really happy to hear that your first experience in our partnership was such a positive one. We always aim to respond quickly and clearly, so it's great to know all your questions were answered properly and that the deal worked out well for you.

Thank you for your trust in PikaPanda, and we're definitely looking forward to many more great deals together in the future! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

Great guys

Great guys! Good Prices, Fast shipping and perfect communication =)
Looking forward to future Deals! :)

20 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your awesome review, Denis! 🐼⚡🎋

We’re really happy to hear you’re satisfied with our prices, fast shipping, and communication. That’s exactly the experience we always aim to deliver! =)

We also really appreciate your enthusiasm and look forward to many more great deals together in the future! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

Reliable seller

Reliable seller, good pricing and fast shipping, also great service! 100% recommend

18 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your fantastic review, Ronald! 🐼⚡🎋

We're really happy to hear that you’re satisfied with our reliability, pricing, fast shipping, and service. That 100% recommendation means a lot to us! 💛

Thank you for your trust in PikaPanda, and we look forward to packing your next order with care and sending more Pokémon excitement your way! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

The purchase arrived perfectly…

The purchase arrived perfectly protected, and communication with the seller was excellent.

19 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Thank you so much for your great review, Alola House! 🐼⚡🎋

We're really happy to hear that your order arrived perfectly protected and that you were satisfied with our communication. We always aim to keep everything clear, fast, and safe from start to finish.

Thanks for your trust in PikaPanda, and we look forward to your next order! 🐼⚡🎋

Kai
Dragonite Delivery Director

Rated 5 out of 5 stars

Service was Great

16 May 2026
Unprompted review
Pikapanda logo

Reply from Pikapanda

Bedankt voor je mooie review, Lotte! 🐼⚡🎋

Super om te horen dat je onze service als “great” hebt ervaren! Kort, krachtig en precies waar we het voor doen 💛

Dankjewel voor je vertrouwen in PikaPanda en we staan al klaar om je volgende bestelling weer net zo soepel te laten verlopen! 🐼⚡🎋

Kai
Dragonite Delivery Director

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look