Pixastory Reviews 

263
TrustScore 4.5 out of 5

4.4

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Company details

  1. Childrens Library
  2. Childrens Book Shop

Written by the company

Wir erschaffen einzigartige Märchenbücher, in denen wir dein Kind in einen eigenen, individuell gestalteten Charakter verwandeln, der so aussieht wie sie selbst und sie auf jeder Seite des Buches begleitet.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

263 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(263)

196 reviews in the last 12 months

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Rated 1 out of 5 stars

The pictures in the book belong to another kid!

The pictures in the book do not look even in 10% alike to the kid I have sent!
I got a book with the pics of another kid ( you are unable yo review it before printing and sending, they do not bother to do a double check either!it's how professional they are!)
I have sent a reclamation note via tool, also an email, zero reaction, zero respond!

11 May 2026
Unprompted review
Rated 4 out of 5 stars

I think before printing

I think before printing , how photo will be converted in AI should be reviewed with Customer, some times given photo choice may be not suitable . Considering cost in Germany one review will be good. Or Customer can check how photos will look and then book can be ordered or print.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I enjoyed this so much

I enjoyed this so much! I had a small issue with the delivery, which was actually my own mistake, but the Pixastory team was incredibly efficient. They replied to my emails right away and resent the book within just two days.

The book itself is great quality, and the hero of the story really does resemble my son. I just wish it looked slightly more like him—but overall, it was very good.

Highly satisfied!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Very nice work

I ordered for my 10-year-old daughter and was very excited. At first I was skeptical whether one picture of her would be enough to get a good result; I thought a second or third picture would be better. But no, one was completely sufficient. The book arrived after a good two weeks and it turned out really well. Great quality; the face turned out great. The whole book makes a classy impression. The story is also beautifully told. The only improvement I would suggest would be to be able to view a digital version of the picture of the child, which will then be used for the book, on the website before ordering. Not the whole book, of course, but one picture would be enough to give you an idea of ​​what it looks like and to determine whether you should upload a different picture of the child. Even if it ultimately wasn't necessary for me because the result turned out really great, it would still be good. I will definitely purchase one or more more copies from pixastory. Thank you very much.

20 September 2025
Unprompted review
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