I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more
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Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.
13 St Pauls Street, PE9 2BE, Stamford, United Kingdom
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I sent a cap to be cleaned and they didn’t completely remove the dirt.
But only charging £10 for cleaning, I guess you get what you pay for.
The whole process took over a week to complete which was mostly posting and delivery.
Reply from Peters' Cleaners
The hats we sent were returned in efficent and great condition, and of course incredibly clean and spotless
Reply from Peters' Cleaners
Sent some items in to be cleaned and came back perfectly. Sending and receiving via an InPost locker is so convenient.
Reply from Peters' Cleaners
My laundry is always done to the highest standard and the staff are lovely .
Reply from Peters' Cleaners
I always have a great customer experience. Staff are always friendly, polite and professional.
Reply from Peters' Cleaners
Such lovely friendly staff and the cleaning is 5*+, they worked miracles on my husband suit and a covered in hair black coat. Would not go anywhere else!!
Reply from Peters' Cleaners
Reply from Peters' Cleaners
Great all round service and my quilt was ready sooner than predicted. Marianne is friendly, professional and very efficient. Highly recommend.
Reply from Peters' Cleaners
Reply from Peters' Cleaners
Reply from Peters' Cleaners
Friendly and efficient service. Updating customers on date when cleaned goods are ready for collection and sending appropriate reminder.
Reply from Peters' Cleaners
Despite their computer being down they went above and beyond to get an urgent order sone in time. Thank you
Reply from Peters' Cleaners
Very helpful, friendly staff and good general standard of service. Turnaround is a little bit lengthy sometimes.
Reply from Peters' Cleaners
service is great & the time line for the cleaning was shorter than originally given
Reply from Peters' Cleaners
I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line, so it arrived badly creased and crumpled. Peters Cleaners pressed it beautifully.
Reply from Peters' Cleaners
Great quality service, wonderful friendly staff, highly recommended.
Reply from Peters' Cleaners
Reply from Peters' Cleaners
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