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Parkingmycar Reviews 

60,991
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The booking process was fast and easy. All the information was provided on the voucher as advertised. I will come back and review how the drop off and pickup went as I selected the Car Valet service... See more

Company replied

Rated 5 out of 5 stars

Booking processo was Easy. Good price and the park is near the Airport, no need for shuttle bus. Just park your car and go to the airport in 5 minutes, the camera will recognize the number plate of y... See more

Company replied

Rated 5 out of 5 stars

🇮🇹 Italiano Servizio davvero eccellente! Parcheggio comodo e ben organizzato, con navetta per l’aeroporto puntuale e precisa sia all’andata che al ritorno. Staff molto cordiale, disponibile e... See more

Company replied

Rated 4 out of 5 stars

Chosen for the extremely competitive price. Very friendly helpful staff, shuttle bus new, clean, climatized and comfortable. The lower price buys you only slightly longer waiting times (5-8 minutes)at... See more

Company replied

Company details

  1. Car park
  2. Parking Garage
  3. Parking area for motorcycles
  4. Public Parking Space
  5. Caravan Storage Facility

About Parkingmycar

Written by the company



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ParkingMyCar è il primo comparatore di parcheggi integrato, creato e gestito interamente in Italia.

Abbiamo ideato una piattaforma facile e intuitiva per aiutarti a confrontare servizi e tariffe, trovando in pochi istanti la soluzione di parcheggio adatta a te.

Prenota e paga online o in struttura il tuo parcheggio in prossimità di aeroporti, porti, stazioni e città. Parti e muoviti su tutto il territorio nazionale senza pensieri.

E da oggi, con ParkingMyCar, paghi comodamente dall’auto anche le strisce blu!


👇 Vuoi saperne di più? 👇


COMPARA E PARCHEGGIA

SCARICA L'APP

Perché ParkingMyCar:

  • Convenienza: confronta e risparmia, scegliendo tra le migliori tariffe sul mercato;
  • Facilità: prenota il tuo parcheggio in modo smart in pochi semplici click da web o app;
  • All-in-one: scopri un ecosistema digitale pensato per ogni tua destinazione di viaggio;


SCOPRI TUTTI I SERVIZI

Parcheggia i tuoi veicoli

Auto
AUTO
Moto
MOTO
Furgoni
FURGONI
Camper
CAMPER



In strutture selezionate, alle migliori condizioni e con i comfort che cerchi.

100% PARCHEGGI VERIFICATI DI PERSONA
VIDEOSORVEGLIANZA ATTIVA H24
ASSICURAZIONE FURTO INCENDIO
CANCELLAZIONE GRATUITA FINO A 24H PRIMA DELLA PARTENZA
ASSISTENZA CLIENTI DEDICATA DALL’ITALIA
COMODO, SICURO, FACILE!

In ParkingMyCar puntiamo a rendere la mobilità, ed in particolare il parcheggio, sempre più smart. Grazie alla creazione di una rete digitale di parcheggi desideriamo dare a tutti l’opportunità di spostarsi in maniera meno stressante, più economica e sostenibile.

Selezionati tra le prime 50 realtà più promettenti al mondo al WorldFestival Startup Award 2023


netcomm award candidato 2023


Con una piattaforma user – friendly e un’assistenza clienti dedicata siamo al fianco dell’utente e trasformiamo la ricerca di parcheggio in un’attività pianificabile e piacevole.

Vincitori nella sezione “Start up” e “User Experience” del Netcomm Award 2023


sturt up user experience


Con ParkingMyCar trovi parcheggio dove e quando ti serve, come vuoi tu!

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61k reviews

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4.7

All reviews

(60,991)

24,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to boot and drop off

Very easy to book and drop off

6 August 2026
Parkingmycar logo

Reply from Parkingmycar

Hi William,

we're glad you found our service easy to use!

Our mission is to make searching for and booking parking as simple and stress-free as possible. 😊

See you soon.

Rated 4 out of 5 stars

Parking at easy

Easy to book

6 August 2026
Parkingmycar logo

Reply from Parkingmycar

Hi Carlo,

we're glad you found our service easy to use! Thank you for choosing ParkingMyCar. 🧡

See you soon.

Rated 5 out of 5 stars

okokokok

okokokok. Facile e veloca

3 August 2026
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Reply from Parkingmycar

Ciao Gerardo,

siamo felici che tu abbia trovato il nostro servizio facile e veloce: far risparmiare tempo a chi si muove è la nostra priorità!

Grazie per aver condiviso la tua esperienza. 😊

Rated 3 out of 5 stars

Quote Interessengruppe italian way to…

Quote Interessengruppe italian way to manage things 🤪

30 July 2026
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Reply from Parkingmycar

Dear Simon,

Reviews like this, which contain no reference to any actual experience or verifiable facts, provide no value either to us or to other users looking for useful information before making a booking.

Posting nothing more than a sarcastic remark accompanied by a stereotypical comment about Italy is not constructive criticism. It is simply a generic and disparaging statement that has nothing to do with the quality of the service we provide.

We are always willing to engage with well-founded and specific feedback, as it allows us to address genuine issues and improve where necessary. Comments such as this, however, reveal far more about the approach of the person writing them than about the quality of the service being reviewed.

Kind regards,

The ParkingMyCar Team

Rated 3 out of 5 stars

Booking is relatively simple

Booking is relatively simple, however no language option

29 July 2026
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Reply from Parkingmycar

Dear Jeroen,

thank you for your review.

We are sorry that your experience on the website was not a positive one.

However, we are pleased to see that you were still able to make a reservation.

Please note that, although the website is currently only available in Italian, our customer service team is also able to provide information in other languages. All you would have had to do was contact us for further assistance.

We would like to confirm that we plan to make our website more accessible by extending our content to other languages in the near future.

So please keep an eye on us!

We look forward to hearing from you.

Kind regards,

The ParkingMyCar team

Rated 4 out of 5 stars

Luxury Park

PROs: punctuality, reliability and efficiency
CON: during the last months price increased.

25 July 2026
Unprompted review
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Reply from Parkingmycar

Hi Gianluca,

thank you for your feedback!

We’re always looking for the best balance between quality and price, and your feedback helps us to improve.

We hope to be able to offer you a solution that’s even better suited to your needs very soon. 😊

Rated 1 out of 5 stars

Locked Out, Ignored, and Blamed

I booked a parking space through ParkingMyCar from 7:00 a.m. Unfortunately, I arrived around 40 minutes later than my booked time. That part is my responsibility, and I have never tried to deny it.

However, what happened next was completely unacceptable.

The parking facility was closed. Only then did I discover that, in 2026, this particular airport parking still does not have an automatic entrance gate. The same person who opens the gate is also the shuttle driver. This is an extremely important operational detail, yet my booking voucher never highlighted it. The only information provided was a generic sentence saying to call if necessary. Like most customers, I interpreted this as a standard emergency contact, not as an instruction that I had to call every time I arrived because otherwise I might find the parking locked.

What confirmed that this was not simply my misunderstanding was the queue of cars waiting outside the closed gate. Multiple customers were in exactly the same situation, trying to reach the parking owner by phone. The owner did not answer the calls. There was an employee on site, but he was not even authorised to open the gate. He also tried calling the owner without success and eventually told us that the parking would probably open in 10–15 minutes when the shuttle returned.

Unfortunately, I could not wait any longer because my flight departure was approaching. I had to leave and desperately search for another parking facility on the way to the airport, causing unnecessary stress and additional expense.

What disappointed me even more was ParkingMyCar’s customer service.

When I contacted them, I genuinely believed that even if I had made a mistake by arriving later than planned, they would show at least some understanding and empathy for the situation. Instead, their entire response was simply that I arrived at 7:40 instead of 7:00, therefore everything was my fault and they would not refund anything.

Even more surprising was their statement that because they had received no other complaints, they could not consider my experience significant enough to take action. To me, this response was the clearest indication of their true approach to customer service. Rather than acknowledging my experience or even attempting to understand what had happened, they completely dismissed and invalidated it simply because it did not fit their preferred narrative. That argument makes very little sense when there were several other confused drivers waiting with me outside the locked gate.

No one expected special treatment. I simply expected the company to acknowledge that there had also been a failure on the parking operator’s side. An airport parking facility should not leave customers standing outside a locked gate with no answer on the phone, especially when this possibility is not clearly explained during booking. If I had really been the only customer who arrived late without calling, why were there several other drivers waiting outside the closed gate as well?

After reading reviews here, I realised my experience was not unique. It seems that whenever something out of the ordinary happens, the easiest solution for ParkingMyCar is to deny responsibility and place the entire burden on the customer.

The most disappointing part is not the lost money. It is the complete lack of flexibility, empathy and willingness to find a fair solution. Customer service should exist to help resolve exceptional situations, not simply repeat that the customer is at fault.

I regret choosing this parking through ParkingMyCar, and based on this experience I cannot recommend their service. In 2026, customers should expect far better communication, transparency and respect than this.

22 July 2026
Unprompted review
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Reply from Parkingmycar

Dear Yulia,

We are sorry that, despite the time we dedicated to reviewing your case and responding to each of your concerns, you chose to publish a review that does not accurately reflect either the facts or the assistance you received.

Throughout our correspondence, we never sought to blame you or dismiss your experience. On the contrary, we acknowledged your disappointment, explained the reasons for our decision and even apologised if our replies had made you feel judged.

However, a different outcome could not be justified simply because the circumstances did not support it. As confirmed during our exchanges, you arrived approximately 40–45 minutes after the booked arrival time without notifying the parking operator, despite the voucher clearly stating that, in the event of delays, the parking must be contacted so that the service can be reorganised accordingly.

For this reason, we cannot agree with statements suggesting that we lacked empathy or refused to investigate your case. We did investigate it thoroughly, including with the parking operator, and our decision was based on the verified facts rather than on assumptions.

We fully respect every customer's right to leave a review, including a negative one. We also believe, however, that reviews should provide a fair and balanced account of what happened, rather than present subjective conclusions as established facts simply because the requested outcome was not achieved.

We remain committed to assisting all our customers with professionalism, transparency and fairness, even when this means communicating a decision that may not meet their expectations.

Kind regards,

The ParkingMyCar Staff

Rated 5 out of 5 stars

Easy to use and book parking

Easy to use and book parking here in Sicily. Safe payment method. Highly recommend.

24 July 2026
Parkingmycar logo

Reply from Parkingmycar

Hi Richard,

thank you for sharing your experience and for recommending ParkingMyCar. 🧡

See you soon!

Rated 5 out of 5 stars

Excellent parking

Excellent parking, highly recommended

22 July 2026
Parkingmycar logo

Reply from Parkingmycar

Hi Erik,

we’re delighted that you had a positive experience with our partner car park. 😊

See you soon!

Rated 5 out of 5 stars

Great service !

Great service !
My first time and not my last one, I will recommend it to everyone I know who is coming to verona .
Excellent recommendation

20 July 2026
Unprompted review
Parkingmycar logo

Reply from Parkingmycar

Hi Romeo,

thank you for sharing your experience and for recommending ParkingMyCar. 🧡

See you soon!

Rated 4 out of 5 stars

Ok, but rather small spaces.

Rather small spaces.
Very reasonable price.
Stairway to enter/leave hard to find (though it was in plain sight).
Friendly janitor.

22 July 2026
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Reply from Parkingmycar

Hello Frederik,

thank you for sharing your experience with us! 😊

We hope to see you again soon for your next parking — whether at the airport, port, train station or in the city.

Rated 1 out of 5 stars

Basically they Just removed my…

Basically they Just removed my reservation without any reason.

24 July 2026
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Reply from Parkingmycar

Dear Davide,

This review comes as a surprise to us and leaves us feeling truly disheartened.

We are sorry for the inconvenience you experienced and understand your frustration at having to reschedule a booking.

However, we would like to clarify an important point that is completely missing from your review.

The need to change car parks was not down to ParkingMyCar, but to decisions and issues at the facility originally booked.

The car park informed us of an overbooking, making it impossible to provide the service you had already purchased.

In situations such as these, our role is precisely to step in to protect the customer and ensure that they can still make use of the service they booked.

This is exactly what we did in your case, identifying and booking an alternative solution for you so that you would not be left without a parking space.

We understand that receiving a change to your booking is never pleasant.

However, we believe that the most significant aspect of this matter is that, despite problems beyond our control, we took action to guarantee the service and find a solution at no extra cost to you.

So, BASICALLY, we saved your spot!

We respect your point of view, although we believe that the fact we found a solution to a disruption not caused by ParkingMyCar might have led to a different evaluation of our actions.

Kind regards,

The ParkingMyCar Team

Rated 5 out of 5 stars
Parkingmycar logo

Reply from Parkingmycar

Dear Customer,

we are happy that you found our service easy and convenient.

We hope to see you again soon on our platform to discover other parking solutions! 🧡

Rated 5 out of 5 stars

Very good

Very good , thanks

21 July 2026
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Reply from Parkingmycar

Hi Maria Fabiola,

thank you for your positive feedback! 😊

See you next time.

Rated 5 out of 5 stars

Facile e immediato.

Facile e immediato.
Top

21 July 2026
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Reply from Parkingmycar

Ciao Samuele,

siamo felici che tu abbia trovato il nostro servizio facile ed immediato: far risparmiare tempo a chi si muove è la nostra priorità!

Grazie per aver condiviso la tua esperienza. 😊

Rated 5 out of 5 stars

really nice

really nice, super good

21 July 2026
Parkingmycar logo

Reply from Parkingmycar

Hi Marcin,

thank you for sharing your positive experience with us! 😊

We hope to see you again soon for your next parking booking — whether at the airport, port, train station, or in the city.

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