Panda London  Reviews 

7,851
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,097 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the bedding and pillows, noting that the soft materials feel luxurious and significantly improve their nightly sleep comfort. People also mention that online orders arrive very quickly and are packaged securely, making the entire purchasing process smooth and efficient. However, some reviewers were not happy with specific items, noting that certain pillows or toppers caused neck stiffness or felt too warm during the night. A few other people also felt that certain product sizes did not fit their beds properly, meaning some extra adjustments were required.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and comfort, noting that items like the memory foam... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the soft fabrics, well-distributed... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages arrive promptly, perfectly on... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple online ordering... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery, prompt dispatch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quickest ever posting I've experienced to date! Ordered late one afternoon , arrived next day . Very comfortable and had made a big difference to my sleep as mattress had started to become a bit unc... See more

Rated 5 out of 5 stars

I bought a Panda mattress topper after spending the most comfortable night of my life in a bed at my daughter's house, sleeping on a Panda mattress topper. It transformed my sleep even though I had th... See more

Rated 5 out of 5 stars

After spending quite a while comparing different brands I eventually plumped for Panda and was really happy with my decision. Got the hybrid topper to improve an 'older but not yet done for' mattress.... See more

Rated 5 out of 5 stars

Love these pillows! They are super soft, never lose their shape and makes my sleep so much better, no neck problems. Myself, partner and two children all have a panda pillow. Great value for money, am... See more


Company details

  1. Bedding Shop
  2. also in
  3. Bedroom furniture shop
  4. Mattress Shop

About Panda London

Written by the company

Above all, we believe in creating the highest quality products that don’t cost the Earth. Our selective range is developed with meticulous craftsmanship, reflecting our non-negotiable principles one cosy product at a time. We define a new level of luxury blending the latest sleep technology, innovative design, and a magic touch of nature.

Italian Trulli

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(7,851)

1,992 reviews in the last 12 months

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Rated 4 out of 5 stars

I ordered the wrong size mattress…

I ordered the wrong size mattress topper and the team at Panda were very helpful when I requested a refund. I went ahead and bought the right size and the mattress feels transformed. Very comfortable to sleep on.

22 October 2026
Rated 5 out of 5 stars

Lovely products. This is my second lot of bedding

This is my second lot of bedding, it’s absolutely the best I have had. During the summer it was nice and cool, and as the temperature is dropping it’s keeping me nice and cosy.
The company is easy to deal with on line, they keep you informed of how your order is progressing etc, seamless end to end.

25 October 2026
Rated 5 out of 5 stars

Pure bliss

Excellent quality product and customer experience. I bought two memory foam bamboo pillows and a memory foam bamboo mattress topper. Order made on Sunday night and delivery made by DPD on Tuesday early afternoon. I was kept informed of progress throughout. Clear instructions for opening and using the items. Our mattress is new this year but quite a lot firmer than we are used to. This wonderful topper cushioned the mattress surface beautifully without losing any of the firm support we wanted. Pillows are nice and firm too but not uncomfortably so. After trying several pillows over the years to help my neck, this one is perfect. I sleep so much more soundly and comfortably now and don’t wake up in pain or with a headache. An absolute game changer, thank you Panda London.

19 October 2026

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