Poolplaza Reviews 

375
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Swimming Pool
  2. Swimming pool contractor
  3. Swimming pool repair service
  4. Swimming pool supply shop

Written by the company

PoolPlaza is een enthousiast bedrijf met een breed assortiment in zwembaden en toebehoren. Persoonlijke service vinden we erg belangrijk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(375)

29 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Web site does not function properly

1 April 2026
Unprompted review
Poolplaza logo

Reply from Poolplaza

Dear Gary,

Thank you for your review.

We are sorry to hear that you experienced issues with the website. We strive to make our webshop as user-friendly and reliable as possible, so we would like to understand what went wrong.

As our website is primarily in Dutch and most of our customers are based in the Netherlands and Belgium, we would also like to kindly ask if this review was intended for PoolPlaza.nl and our website.

If the review is indeed about us, please feel free to contact us with more details about the issue you encountered. We would be happy to investigate and help resolve the problem.

Kind regards,

Team PoolPlaza

Rated 3 out of 5 stars

very problematic delivery in Italy…

long delivery times for Italy, perfectly packaged product, excellent price corresponding to what was ordered
thanks

15 April 2025
Poolplaza logo

Reply from Poolplaza

Hello Corrado, our apologies for the long time it took to ship the parcel to Italy. We usually only send to the Netherlands, Belgium & Germany. We will keep in mind next time to warn our customers in other countries that the shipping may take a long time. We are happy your parcel arrived and the product is according to your wishes!

Show reviews in all languages. (375 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look