Excellent customer service, Alex was very receptive to my queries and responded promptly. Great quality boots, my son is delighted with them. They were dispatched promptly for next day delivery. I wil... See more
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Received boots exactly as advertised and on time. Really good quality boots but unfortunately my son hasn’t previously had predators so in that style they were slightly too small. Returned boots and r... See more
Great boots that were sold out on many other sites. Only had to pay extra to customs to get my package
Company replied
Great service. The boots we ordered were too small. So they reserved me the larger size in a different colour until I returned the original pair. Fantastic customer service with personal emails not... See more
Company details
- #13 of 50 best companies in Football shop
- #65 of 129 best companies in Sporting Goods Shop
Written by the company
We are SWB Boots. We're new to TrustPilot but are a well established & trusted online sportswear store, having launched back in 2011. We specialise in previous season football and rugby boots that you can no longer purchase in mainstream stores. We also stock selected ranges of running shoes, outdoor trainers, golf shoes, casual trainers and kids footwear. Whilst we are only a small business we ship thousands of orders every year to many happy and returning customers, providing a fast dispatch and personal service. Give us a shout if we can be of any help :)
Contact info
92 Apsley Way, PE3 9PF, Peterborough, United Kingdom
- sales@swbboots.co.uk
- swbboots.co.uk
4.8
Excellent
82 reviews
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Excellent customer service
Excellent customer service, Alex was very receptive to my queries and responded promptly. Great quality boots, my son is delighted with them. They were dispatched promptly for next day delivery. I will definitely buy from this business in the future and I would recommend it to my friends and family. Thank you Alex!
9 July 2026
Unprompted review
First Class
First Class - great value, great quality as they should be and to cap it off excellent customer service when I contacted SWB to change the delivery address.
29 June 2026
Bought these boots for my sons…
Bought these boots for my sons birthday,he is very happy with them and looking forward to wearing them on a trip away.
Bright and colourful and of good quality.
10 June 2026
Brilliant customer service.
26 May 2026
Amazing customer service
Amazing customer service . Great communication . Despatched quickly . Refreshing to receive level of customer service I received from them . Will definitely make a repeat purchase and direct friends and family to them . Can’t rate them highly enough .
2 June 2026
I ordered wrong boots so had to return
I ordered wrong boots so had to return
Alex was great with communication and refund done quickly
23 April 2026
Good seller
7 April 2026
Great boots that were sold out on many…
Great boots that were sold out on many other sites. Only had to pay extra to customs to get my package
23 March 2026
Reply from SWB Boots
Hi John,
Thank you for your order, we really appreciate it :) We're pleased we were able to supply the boots you were struggling to find elsewhere!
Regarding customs charges, these are unavoidable in many countries now unfortunately since Brexit. We do state at checkout that import charges may apply, and also ensure this is stated in the delivery information provided on each product page and on the dedicated delivery page.
If there's anything we can do next time to make your experience a 5 star one then please do let us know, we're always looking to improve. In the meantime, enjoy the boots!
Kind regards
Alex - SWB Boots
World Class Service
Great quality service. The SWB team made an exception shipping these to the US. Got here quickly and boots are in perfect condition.
31 March 2026
Great quality boots and speedy service 👍
11 February 2026
Great communication and fast delivery
27 January 2026
Great communication from Alex and his…
Great communication from Alex and his team as always! I’ve used SWB for the last 3 seasons. Quality boots and Quality service
16 January 2026
Unprompted review
Exceptional service with flawless…
Exceptional service with flawless execution; the boots arrived in Ireland in under a week.
6 January 2026
Unprompted review
Reply from SWB Boots
Hi Cedric,
Thank you so much for your review and kind words, it's great to hear you were so pleased with the service you received.
We can't actually find an order under your name to reach out directly, but if there's anything we could have done to have improved your experience to a 5 star one then please do let us know.
Kind regards
Alex
SWB Boots
I would definitely recommend and buy…
I would definitely recommend and buy from SWB Boots again. The communication and customer service was second to none. After a Royal Mail hiccup Alex sent me another pair of rugby boots the same day ready for Christmas. Cannot recommend them enough
18 December 2025
Unprompted review
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