Super.com Reviews 

59,473
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 16,976 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the excellent pricing, often finding the best available rates and achieving significant savings compared to other platforms. People also frequently highlight the website and booking process as easy, user-friendly, and efficient, leading to smooth and quick reservations. However, some customers also noted issues upon arrival, where hotels could not find their bookings, resulting in stressful and problematic experiences. A few reviewers also encountered discrepancies between advertised information or prices on the website and the actual experience, such as unexpected charges, unavailable amenities, or incorrect pet policies.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding the prices unbeatable and often lower than... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding it easy and... See more

User experience

Clients share positive opinions on user experience, with many finding it easy to use and navigate, saving... See more

Website

Customers had ambiguous experiences with the website, with many praising its ease of use, navigation, and... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising stellar staff,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far it's been the best offer , once everything is clear and we check in with no problems will keep using this site.

Company replied

Rated 5 out of 5 stars

Excellent a very enjoyable short overnight stay. Hotel was immaculate as were the bedrooms obviously just renovated with comfortable clean beds and dove soap.Great night's sleep. Breakfast was lovely... See more

Company replied

Rated 5 out of 5 stars

The beds were very comfortable and so were the pillows. The unit cooled very nicely and it was hot and humid during our stay! We heard no noise from any neighbors. There is no private Internet for the... See more

Company replied

Rated 5 out of 5 stars

Super.com provides good comparisons and easy to read mapping and property information. They have been transparent about property resort fees and other costs too. So far, their booking has worked e... See more

Company replied


Company details

  1. Hotel
  2. Alternative Financial Services
  3. E-commerce service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

59k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(59,473)

17,292 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Card Hackers

Someone tried to take the card details I put during my booking on the website. The card got locked and I cannot use it anymore.

16 July 2026
Rated 1 out of 5 stars

Poor service

Poor service. Charged $20 more than what the hotel charged us and argued with me and wouldn't put my money back on my card. Don't recommend

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Bogus Website - Stay far away.

If i could put a - sign in front of the star I would do that. This company is predatory and does not work directly with hotels that it is advertising rates for. I work for the Century Plaza Hotel In Vancoyver BC Canada and when we do a rate search on Google - We do not advertise with Super.com and have no affiliation with them I would ask that they do not provide unauthorized rates to our clients. Untrustworthy and shady. Under date of experience below. You could choose any day any year.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Misleading pricing on Meta Search Sites…example Google

Misleading pricing on Meta Search Sites example Google, Kayak, TripAdvisor. Tried to make a test booking but wasnt able to. They should not be undercutting and showing lower rates to capture guest data including contact information and credit card information. Fraud -(Phishing Act ). Other partners in Europe also flagged this website. I work with Century Plaza Hotel in Vancouver. I shows that it is an Expedia Affiliate but Expedia Rep. Denied this. We want Super.com to delist us. ww.century-plaza.com

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Lied about earning money for games

I downloaded this app because it promised opportunities to earn money through games and surveys. That is entirely false. The app looks nothing like advertised. There are no surveys or games anywhere to be found. Instead, it is just a platform for hotels. The description is highly misleading and needs to be corrected.

22 July 2026
Unprompted review
Rated 2 out of 5 stars

The Hotel was closed

The Hotel was closed , we were not informed and although we managed to find a contact number who told us we had been moved the whole thing was stressful and spoilt the experience . Now you want to review the stay at the hotel which was closed . 😒

21 July 2026

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