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Spring Savings Reviews 

1,979
•
TrustScore 4.5 out of 5

4.7

Savings Bank
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Review summary

Created with AI, based on recent reviews

Evaluating 1,747 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of setting up accounts and the straightforward application process. Many people find the mobile application intuitive and user-friendly, appreciating its clear interface and efficient functionality. Consumers also highlight the speed and simplicity of deposits, withdrawals, and fund transfers, alongside competitive interest rates offering excellent value. However, some customers noted concerns about interest rates being reduced shortly after opening. A few others also reported occasional app issues, such as slow loading or login times, impacting their experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of opening... See more

Application

Reviewers mention positive feedback about the app, frequently highlighting its ease of use, simple interface,... See more

Price

Customers generally express satisfaction with the competitive interest rates offered, often finding them... See more

Payment

People report positive experiences with payment, highlighting the ease and speed of deposits and withdrawals.... See more

Value for money

Users describe positive interactions with value for money, with many praising the great savings rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Rated 5 out of 5 stars

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate... See more

Company replied

Company details

  1. #9 of 19 best companies in Savings Bank
  2. #10 of 50 best companies in Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,979)

1,716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy to use the app and easy to follow

Easy to use the app and easy to follow. I like the idea that I can create little pots for different things!
It's easy to deposit money with the direct connection to my bank account and withdrawing money is just as easy...

1 June 2026
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Reply from Spring Savings

Thanks for your kind words!

Rated 5 out of 5 stars

Excellent service

Smooth process to open savings account at very competitive interest rate. Customer service on phone is very good with call picked up quickly.

28 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 4 out of 5 stars

So far so good

So far so good - I like the way pots can be assigned within savings accounts and the layout/functionality of the app works very well. My only frustration is that the app sometimes doesn't load; this could be improved for reassurance. The interest rate is fairly good so am hoping this remains the case as I would prefer to stick with them.

27 April 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it! We'll be sure to pass your feedback onto the right people for review, to help us improve our products and services going forward.

Rated 5 out of 5 stars

Easy to log on

Easy to log on, simple and easy to navigate web site ,
whole experiance Stress free

26 May 2026
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Reply from Spring Savings

Thanks for your feedback!

Rated 5 out of 5 stars

First impressions

After one investment matured, I looked round the market for a new option. Not heard of "SPRING" but found it was part of Paragon, which I'd used in the past so it was even easier to set up but I still checked safety at FSCS again first. Savings limit is £20,000 but even when you hit that you'll still be on their mailing list and receive invitations to make more deposits so that needs sorting. At time of investment (May 2026) interest is 4.3%variable on the Special Edition Easy Saver. (Tembo Savings offered a higher rate but FSCS list it as not protected).

30 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

Very accessible app

The Spring app and account is really easy to use and I'm no techy. I really like how you can set it up to see how much is in your linked account. Great rate of interest for an easy access account.

30 May 2026
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Reply from Spring Savings

We're glad you're enjoying it!

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