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SPI Santé Sécurité / SPI Health and Safety Reviews 

146
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast shipping and note that the overall delivery service is extremely reliable and efficient. People additionally point out that finding what they need on the website is simple and straightforward, while the products themselves consistently meet expectations. However, some people mentioned experiencing frustrating delays with their orders, explaining that packages took quite a long time to arrive or tracking information was missing. Consumers also noted that they received no shipping updates whatsoever, and a few struggled with placing their online orders smoothly. Reviewers occasionally reported problems such as items arriving with missing parts or lacking proper follow-up.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, with most reporting super fast shipping times and items... See more

Product

Reviewers mention positive feedback about product quality, selection, and fast shipping times. Customers... See more

Order

Users describe ambiguous interactions with order, reflecting a stark contrast in consumer experiences. While... See more

Service

Customers consistently note positive experiences with service, highlighting fast processing, on-time... See more

Website

Reviewers highlight positive aspects of the website, reporting that online ordering is simple and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use and find equipment needed. Great website and easy checkout.

Company replied

Rated 5 out of 5 stars

Ordering process was easy, and delivered in a timey manner.

Company replied

Rated 5 out of 5 stars

It was a great experience The delivery was very pleasant and very fast thanks for the great service

Company replied


Company details

  1. Occupational Safety and Health
  2. Business-to-Business service
  3. Manufacturing & Industrial Consultant
  4. Safety and work wear
  5. Safety equipment supplier
  6. Shoe Wholesaler

About SPI Santé Sécurité / SPI Health and Safety

Written by the company

About SPI Health and Safety

Information written by the company

English

Canadian leader in occupational health and safety products and services, SPI Health and Safety proposes comprehensive and specialized solutions which encompass PPE product distribution, consulting services, and training. Your health and safety are our top priority. Let's thrive together! Founded in 1972, SPI Health and Safety is a growing company with 18 branches across the country.

Français

Chef de file canadien en matière de produits et de services liés à la santé et à la sécurité au travail, SPI Santé Sécurité propose des solutions à la fois complètes et spécialisées qui englobent les équipements de protection individuel et services techniques, les services-conseils et les formations. Votre santé et sécurité sont notre priorité. Fondée en 1972, SPI Santé Sécurité est une entreprise en pleine croissance qui possède maintenant 18 succursales à travers le pays.

Visit our Website

With SPI Health & Safety, keeping your workplace safe has never been easier. Access a full range of safety solutions, from high-quality PPE and equipment to expert consulting services. Whether you need safety training, equipment inspections, fit tests, or emergency preparedness solutions, we help businesses across industries maintain compliance and protect their teams. Find everything you need to meet safety regulations and create a secure work environment.

SPI Health & Safety also offers specialized services like gas detection solutions, fall protection systems, and fire prevention equipment, ensuring your workforce is fully equipped for any hazard. Our safety experts provide tailored support, whether you require workplace audits, certification programs, or customized safety plans. Visit SPI.com to explore our full suite of products and services.

We are proud to serve the following industries: Mining, construction, energy, manufacturing, transportation and many more! No matter your industry, SPI Health & Safety is committed to providing quick, reliable, and expert-backed solutions to keep your employees protected. If you need guidance on workplace safety, our team is always available to help.

Discover our 360 offer

Written by the company

PPE, Training, Consulting and more
Discover our 360 offer at SPI Health and Safety ! Find everything your company needs in one place! We have a wide range of PPE to equip your employees for safety. Let our technicians take care of the maintenance and certification of your equipment. We also offer training courses that can be customized to your needs and sector. Would you like to improve your company's safety, but don't know where to start? We have experts on hand to advise you. We're here for you! Contact us for more information.
EPI, Formation, Service-conseil et plus
Découvrez notre offre 360 chez SPI Santé Sécurité ! Retrouver tout ce dont votre entreprise a besoin à un endroit ! Nous avons un large éventail d'EPI pour équiper vos employés pour leur sécurité. Laissez nos techniciens s'occuper de la maintenance et de la certifications de vos équipements. Nous offrons aussi des formations qui peuvent être personnalisées selon vos besoins et votre secteur. Vous aimeriez améliorer la sécurité de votre entreprise, mais vous ne savez pas par où commencer ? Nous avons des experts qui se feront un plaisir de vous conseillers. Nous sommes là pour vous ! Contactez-nous pour avoir plus d'informations.

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4.1

Great

TrustScore 4 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(146)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

SPI delivers, affordable, quality.

Only place I could find the item on the internet. The service was exactly what I expect from a company who wants my business. I had an issue, they fixed it immediately and didn't require a million questions.
Finally the price and item quality were top notch and when I needed to change delivery date/location as I was away from work they made it happen.

One of my better online shopping experiences.

18 July 2026
Rated 5 out of 5 stars

very good experience

very good experience , i love my purchase thanks you very much

17 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Oliver,

Thank you for your wonderful review! We're thrilled to hear that you had a very good experience and that you're happy with your purchase.

Your kind words mean a lot to us. Thank you for choosing SPI Health and Safety, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service


Great service

15 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Karen,

Thank you for the 5-star review! We’re pleased to hear that you had a great experience with our service. We truly appreciate your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, The product shipped within a few days.

11 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Ayesha,

Thank you for sharing your experience! We’re glad our team was able to assist you and that your order was shipped quickly. Your feedback is greatly appreciated, and we look forward to serving you again.

Rated 5 out of 5 stars

Great selection of safety work gear

Great selection of safety work gear. Easy online ordering. Reasonable prices and fast shipping and delivery.

11 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Walter,

Thank you for the wonderful feedback! We’re happy to hear that you enjoyed our selection of safety work gear and found the online ordering process easy and convenient. It’s also great to know that our pricing and delivery met your expectations.

Thank you for choosing SPI Health and Safety!

Rated 5 out of 5 stars

Fantastic training …

Great instructor George with practical experience on this life saving training course

17 August 2026
Unprompted review
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Young,

Thank you for the fantastic review! We’re delighted to hear that George’s practical experience made the training both valuable and engaging. Hands-on knowledge is especially important when teaching life-saving skills, and we truly appreciate you highlighting the quality of the instruction.

Thank you for choosing SPI Health and Safety for your training!

Rated 1 out of 5 stars

It took too long to get the order

It took too long to get the order. I ordered it for my son to install but the package took 2 weeks. And my son was gone as his vacation ended. I am unsure if I can put it in its place.

14 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Raija,

We’re sorry to hear that your order took longer than expected to arrive, especially since it was needed for a time-sensitive project. We understand how frustrating this can be.

We appreciate you sharing your experience, as feedback like yours helps us identify where we can improve. If you need any assistance with the product or your order, please don’t hesitate to contact our Customer Service team at 1-866-861-8111.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, stock as expected. Thanks!

4 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Bjorn,

Thank you for the 5-star review! We’re glad your order arrived quickly and everything was exactly as expected. We appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

Excellent Service

4 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Robert,

Thank you for the 5-star review! We’re very pleased to know that you had an excellent experience with our service. Thank you for choosing SPI Health and Safety, and we look forward to assisting you again!

Rated 5 out of 5 stars

Good products

Good products, good delivery. Thanks!

17 July 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Logan,

Thank you for your kind review! We're delighted to hear that you're happy with both our products and the delivery service.

We appreciate your support and look forward to serving you again.

Thanks for choosing us!

The Customer Service Team

Rated 1 out of 5 stars

i need my rebar chains guys you…

i need my rebar chains guys you cant ask me to review a service you havent provided

4 July 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello,
We apologize for the delay and understand your frustration. We recognize that requesting feedback before your order has been fulfilled does not reflect the experience we aim to provide.
We encourage you to contact the store directly regarding the status of your rebar chain order so they can provide an update as soon as possible.
Thank you for bringing this situation to our attention. Your feedback helps us improve both our service and our communication processes.
Sincerely,
Customer Service Team

Rated 1 out of 5 stars

long response time

long response time

19 June 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi,
Thank you for sharing your feedback. We sincerely apologize for the delay in responding to your inquiry.
We understand the importance of receiving timely support, and we regret that your experience did not meet your expectations. Your comments have been shared with our team as we continuously work to improve our response times and customer service.
If your request is still unresolved, please contact us at customerservice@spi-sport.com and we will be happy to assist you.
Thank you for bringing this to our attention.
SPI Customer Experience Team

Rated 5 out of 5 stars
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi David,
Thank you for your 5-star review.
We're delighted to hear that you found our team easy to talk to and pleasant to deal with. Providing friendly, helpful service is at the heart of what we do, so your feedback means a great deal to us.
Thank you for choosing SPI. We truly appreciate your business and look forward to serving you again.
SPI Customer Experience Team

Rated 1 out of 5 stars

I never recieved my 10 pairs of gloves!

I never recieved my 10 pairs of gloves!

10 June 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Clayton,
Thank you for bringing this to our attention. We are sorry to hear that you did not receive your order and understand how frustrating this situation must be.
Customer satisfaction is very important to us, and we take delivery issues seriously. We would like to investigate what happened and ensure that this matter is properly addressed.
Please contact our Customer Experience team at customerservice@spi-sport.com and reference order WEB103965 so we can review the situation and assist you further.
We apologize for the inconvenience and appreciate your feedback.
SPI Customer Experience Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience
The delivery was very pleasant and very fast thanks for the great service

17 May 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Sharon,
Thank you for your wonderful 5-star review.
We are delighted to hear that you had a great experience and that your order was delivered quickly. Providing fast, reliable service is something our team strives for every day, so your kind words mean a lot to us.
Thank you for choosing SPI. We truly appreciate your feedback and look forward to serving you again in the future.
SPI Customer Experience Team

Rated 1 out of 5 stars

I made an order online

I made an order online. You guys didn’t have the stuff in stock. You cancelled the order and I still haven’t got my money back. Unless you cancel the preauthorization my money stays stuck for two weeks by my bank that is absolutely ridiculous.

16 May 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi James,
Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment and frustration caused by the cancellation of your order and the delay in the release of the preauthorization hold.
We understand how frustrating it can be when an item becomes unavailable after an order has been placed, and when funds remain temporarily held by a financial institution. While the timing of the release is ultimately determined by the bank or card issuer, we recognize that this can create an unsatisfactory customer experience.
We regret that your experience did not meet your expectations and appreciate you bringing this matter to our attention. Feedback like yours helps us identify opportunities to improve our inventory management and customer communication.
Kind regards,
SPI Customer Experience Team

Rated 5 out of 5 stars

Easy ,fast and well done.

Easy ,fast and well done.

12 May 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Kent,
Thank you for taking the time to leave us a review. We are delighted to hear that your experience was easy, fast, and well executed.
Although some time has passed since your purchase, we truly appreciate your feedback and are grateful that you chose SPI.
We look forward to serving you again in the future.
Kind regards,
SPI Customer Experience Team

Rated 1 out of 5 stars

Nothing has shipped

Nothing has shipped. When I contacted to find out when it will ship I have not received a reply back. Other than my initial order there has been zero communication. It is over 2 weeks later.

4 May 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi James,
We are sorry to hear that your experience did not meet your expectations. Delays combined with a lack of communication can be extremely frustrating, and we regret that this was your experience with SPI.
Customer feedback is invaluable to us, and we have shared your comments internally to help improve our service and communication.
Thank you for taking the time to provide your feedback.
SPI Customer Experience Team

Rated 5 out of 5 stars

Perfect service

Perfect service, delivered at time.

27 April 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Bonjour Marie-Eve,
Merci pour votre commentaire. Nous sommes ravis d’apprendre que le service a été à la hauteur de vos attentes et que la livraison a été effectuée dans les délais prévus.
Nous vous remercions de votre confiance et au plaisir de vous servir de nouveau.

Rated 2 out of 5 stars

Never got any info on the shipping

Never got any info on the shipping. As far as I know the product has not shipped after 1 week. said it was in stock.

27 April 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello,

Thank you for bringing this to our attention. We’re sorry to hear about the lack of shipping information and the delay with your order, especially when the item was indicated as in stock.

This is not the experience we aim to provide. We would like to look into this situation promptly and ensure you receive a clear update. Please contact our customer service team at 1-866-861-8111 with your order details so we can assist you directly and resolve this as quickly as possible.
Thank you for your patience.

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