Spynger Reviews 

231
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the dedicated staff and responsive support team for providing wonderful guidance during their daily interactions. Many people appreciate receiving clear answers and prompt assistance when asking various questions about the available service options. However, some customers also noted frustrating issues with unexpected subscription charges and severe difficulties when trying to obtain refunds. Others mentioned that the software frequently failed to function properly, and support personnel could become unhelpful during billing disputes. A few individuals felt that instructions were rather unclear and experienced long waiting times when trying to get help.

What people talk about most

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting widely differing experiences. While... See more

Payment

Customers consistently note negative experiences with payment, expressing deep frustration over unexpected... See more

Staff

Customers had positive experiences with staff, praising them for taking great care and paying attention to... See more

Service

People report negative experiences with service, describing it as the worst and feeling misled by unexpected... See more

Refund

Reviewers highlight deep frustration and dissatisfaction regarding the refund process, consistently reporting... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I wasn't able to see anything i paid 20 and then it wanted more money but the support was very helpful

Company replied

Rated 3 out of 5 stars

Received good information about the product, got a little confusing about Instalation of product between different tiers of payments.some no access needed to target others need access to target device... See more

Company replied

Rated 4 out of 5 stars

Joshua was very helpful. I got a lot of information from him. Somehow, we got cut off from our chat and I didn't complete what we were talking about. But what we did talk about. Well, well, thank you... See more

Company replied

Rated 4 out of 5 stars

It's great that the application works in Polish, I could talk in Polish, it was a bit slow but I was very satisfied. Thank you.

Company replied



Contact info

3.0

Average

TrustScore 3 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(231)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

4 months later and still no resolution…

4 months later and still no resolution you all should be banned from doing any online business, since your a rip off, 4 months later and you still have not refunded me money. Scammers

29 May 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Valued Customer,

We're sorry to hear that your experience didn't meet your expectations.

Our goal is always to help customers get the product working correctly before a refund decision is made. Since each case is unique, we'd like to review your situation personally and verify what happened with your account.

Please contact our support team at refund@spynger.com with your email details and a clear description of the billing issue. They will assist you in resolving the problem.

Thank you for bringing this to our attention, and we appreciate your patience as we work to address the situation.

Best regards,
Spynenger Customer Care

Rated 5 out of 5 stars

Were good

Were good
Applikáció

5 August 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for the fantastic 5-star rating and for sharing your experience!

We're so glad to hear that our software has met your expectations and provided the reliable service you were looking for.

Rated 1 out of 5 stars

Run dont even try it. No service at all.

Ever day I had an issue. Would go on the chat site wait forever. They would give me instructions on what to do. Which means you gotta somehow get the phone back. Then wait 3 hours or more to see if it even worked or not. Then it still doesn't work. They keep telling you day after day to do the samething. Never worked. Paid for the upgrade priority chat. They just take your money. No priority what so ever. Even for them to be able to go into the phone and fix it. Its a overseas third world country running this. Customer service is terrible. Constantly be dropped from the chat or they would just disconnect right in the middle of the chat. Stay as far away from this system as possible.
It all sounds good but nothing but a daily headache and they want to blame you.

25 July 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Valued Customer,

Thank you for sharing your feedback.

We're sorry to hear that your experience with our support team did not meet your expectations. Providing timely and high-quality assistance is very important to us.

During periods of unusually high demand, we may use automated tools to help manage incoming requests and reduce waiting times. However, every customer inquiry remains important to us, and our goal is always to ensure that each case receives the attention and support it deserves.

We would appreciate the opportunity to review your experience and understand where we could have done better. Please contact us by e-mail and include your Customer ID so that a senior specialist can investigate your case personally.

Your feedback helps us improve both our response times and the quality of our service.

Best regards,
Spynger Customer Care

Rated 1 out of 5 stars

They are a scam team

They are a scam team. The app isn't working properly (sending old data or it shows nothing). The customer service just says I will buy the larger subscription or I will root my phone. No money back....

13 July 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

I’m sorry to hear that you’ve had such a negative experience with our service. I want to assure you that your concerns are taken seriously. Our intention is never to mislead or cause distress to our customers.

If you believe that our software did not work as advertised or you encountered issues, we’d like the opportunity to review your case. We strive to ensure our customers are satisfied and that any issues are resolved promptly. Please reach out to our support team at support@spynger.com with your details so we can address your concerns directly.

Your feedback is important to us, and we appreciate the chance to make things right.

Rated 5 out of 5 stars

Spynger is really trustworthy, they are leaders and I highly recommend the services they provide for people in our situation,it,s definitely not an easy thing.Thank you!

Spynger team are helpful, fast , clear, efficient. I think they really taka care of their customers, handle with care and attention to details. Thank a lot for their service!

11 July 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for your 5-star rating and for your positive feedback!

We're thrilled to hear that you had a smooth and reliable experience with our service. It's our priority to make sure everything works seamlessly for you.
If you ever need any assistance, feel free to reach out – we’re always here to help!

Rated 5 out of 5 stars

Spynger is easy to use shows you…

Spynger is easy to use shows you everything you want too see

6 July 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for sharing your experience and for 5-star rating!

Your satisfaction means a lot to us, and we’re always here to help if you need anything.

Rated 1 out of 5 stars

Beware I never signed up for this…

Beware I never signed up for this program or whatever it is and they're sending me links via email to click on because my payment was declined from my bank!!! Very suspicious that I have been receiving text msgs from my bank about fradulent charges and a link to click on!!! Beware these ppl are running a scam circus!!! I've locked down my bank acct because I don't know what is going on at this point!!

5 July 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thanks for contacting our Support Team!

First of all, Spynger is a legitimate company,

We understand that managing email subscriptions can sometimes be a challenge, and we want to ensure your experience with our service is as convenient as possible. If you wish to unsubscribe from our automated correspondence, please follow the guide below. This general guide works for most email services.

Unsubscribe via Email Settings (for Gmail, Yahoo, Outlook, etc.)

Gmail

1. Open Gmail: Log in to your Gmail account.
2. Open the Email: Open any email from us.
3. Unsubscribe Button: At the top of the email, next to the sender's name, you might see an "Unsubscribe" button. Click it.
4. Confirm Unsubscription: Confirm that you want to unsubscribe.

Yahoo Mail

1. Open Yahoo Mail: Log in to your Yahoo Mail account.
2. Open the Email: Open any email from us.
3. Unsubscribe Link: Scroll down to the bottom of the email and click on the "Unsubscribe" link.
4. Confirm Unsubscription: Follow the prompts to confirm your subscription.

Outlook

1. Open Outlook: Log in to your Outlook account.
2. Open the Email: Open any email from us.
3. Unsubscribe Button: At the top of the email, there may be an "Unsubscribe" button next to the sender information. Click it.
4. Confirm Unsubscription: Follow the instructions to confirm your subscription.

We appreciate your time and understanding. If you ever wish to re-subscribe or have any questions, please do not hesitate to reach out.

Rated 5 out of 5 stars

Great support staff and easy to install!

1 July 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for the fantastic 5-star rating and for sharing your experience!

We're so glad to hear that our software has met your expectations and provided the reliable service you were looking for. It’s also wonderful to know that our team was able to assist you throughout the process.
If you ever need help again, feel free to reach out – we’re always here to support you!

Rated 3 out of 5 stars

Received good information about the…

Received good information about the product, got a little confusing about Instalation of product between different tiers of payments.some no access needed to target others need access to target device. Good costumer info from on line chat to team member, would recommend if needed for longer periods of time and easier install at the top teir levels also

23 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for sharing your experience!

It’s wonderful to know that our team was able to assist you throughout the process.

If you ever need help again, feel free to reach out – we’re always here to support you!

Rated 5 out of 5 stars

Peter was great

Peter was great, he was able to answer my questions and also gave me other options. Very helpful and knowledgeable and friendly

22 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for the 5-star rating and your feedback!

We’re glad to hear that you had a quick and direct experience with our team.
If you need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

The agent I chatted with was very…helpful

The agent I chatted with was very helpful in answering my questions in a very clear and professional manner . He made me feel very comfortable about asking anything I did not clearly understand. I was a little skeptical about Spynger . I have had nothing but bad luck with all the apps I have tried up to now.

7 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for the 5-star rating and your feedback!

We’re glad to hear that our team was able to assist you quickly and effectively.
If you need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

Iam not working any company iam driving…

Iam not working any company iam driving car my partner cheating with me please active my Detectico app iwas purchased premium and maximum plan 25August and 2september unfortunately naver use so please Detectico mobile number monitoring plan active 2 payment spynger account my transfers to Detectico I don't want refund please please help me my partner cheating with me

13 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for the 5-star rating and your feedback!

We recommend that you contact our Technical Support Department in the Live Chat at spynger.com, where we can assist you in real-time.
You can enter the Live Chat from the spynger.com website or click Chat in your profile from the menu.
We'll do our best to help resolve the problem as quickly as possible.

Rated 5 out of 5 stars

A+ customer service

Johnny smith gave me a quick response and gave me an alternative to try that was simple before going into more trouble shooting. Overall customer service is great so far.

9 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for choosing us! We are happy to hear that you're satisfied with our services.

Feel free to contact us 24/7 in case you have any questions.

Rated 5 out of 5 stars

I'm really happy about the support I…

I'm really happy about the support I received from Dan Barrett! Another happy customer here!
Thanks a lot for everything!

4 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for sharing your experience and for 5-star rating!

Your satisfaction means a lot to us, and we’re always here to help if you need anything.

Rated 5 out of 5 stars

Awesome love app

3 June 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for sharing your experience and for 5-star rating!

Your satisfaction means a lot to us, and we’re always here to help if you need anything.

Rated 1 out of 5 stars

Spynger you are still a scam even more…

Spynger you are still a scam even more now you have requested my client ID which I have provided to solve the unauthorized payment you took out from my bank account and nothing has been done yet.

25 May 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Rated 1 out of 5 stars

Pure scam

Pure scam. Do not put any payment details. Just subscribed for a 3month service only for it to bill me three extra times for Lord knows what else. They market a price then without my authorization go ahead to bill some extra exorbitant charges. I want a refund.

Ps., they responded to the review but have done absolutely nothing to fix the issue. Pure scam.

8 May 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Valued Customer,

We sincerely apologize for the negative experience you've had. We take all feedback very seriously and want to assure you that it is never our intention to cause frustration or distress.

Regarding the charges, please note that any additional amounts deducted may be due to optional services or features selected during the purchase process. However, we understand how frustrating this can be and would like to help clarify or rectify any unintended charges.

Our goal is to maintain transparency and provide the best possible service, so we truly regret if this was not your experience. We would greatly appreciate it if you could provide us with your account details via a private message or via the Live Chat at spynger.com so we can investigate your case further and ensure this issue is resolved promptly.

Thank you for bringing this to our attention. We hope to have the opportunity to make things right for you.

Rated 2 out of 5 stars

Have had it over a week and haven't…

Have had it over a week and haven't been able to use it. So far pd for nothing

6 April 2026
Unprompted review
Spynger logo

Reply from Spynger

Thanks for contacting our Support Team!

Please accept our apologies for the inconvenience caused by this problem.

We recommend you contact our Technical Support Department via Live Chat at spynger.net where we can assist you in real-time.

You can enter the Live Chat from spynger.net website or click Chat in your profile from the menu.

Rated 5 out of 5 stars

Staff has been very helpful.

20 March 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for the 5-star rating and your feedback!

We’re glad to hear that our team was able to assist you in resolving your access issue quickly and effectively.
If you need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

The app is very good

The app is very good
And the staff are fantastic

20 March 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer,

Thank you for sharing your experience and for 5-star rating!

Your satisfaction means a lot to us, and we’re always here to help if you need anything.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look