Sleek.com Reviews 

3,857
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company across all major service categories. Customers frequently praise the professional, friendly, and knowledgeable staff for guiding them through tax and accounting processes step by step with ease. Many people appreciate the consistently quick responses, clear professional guidance, and reliable everyday support provided for payroll management and annual tax filings. Some reviewers were not happy with communication delays, recurring difficulties in reaching support teams, and prolonged waiting times regarding urgent operational matters. A few other people also felt that response times could be very slow during initial onboarding, leading to frustrating experiences with administrative procedures.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that consumers experience great satisfaction with the... See more

Service

Consumers find service to be positive, regularly praising helpful and reliable staff who efficiently handle... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives are... See more

Response time

Customers had positive experiences with response time, frequently expressing satisfaction that reviewers are... See more

User experience

People report positive experiences with user experience, finding the overall process simple, smooth, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I moved over from one accountant to Sleek and once I had my Zoom meeting with Abu and Tobie everything just fell into place. They assisted me with the transfer and took me through the process step by... See more

Company replied

Rated 5 out of 5 stars

Prashant is honestly the best accountant I’ve had. I’ve been with a few accountants before, but since moving over to him, the difference has been amazing. He’s professional, reliable, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Incredibly friendly, helpful and wizards at what they do! My main contact Toby has helped me learn the ins and outs of how to manage my records, making the change to MTD far less daunting. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Fantastic service as always from Sleek. Toby Denwood always takes the time to help me understand everything, which has been required recently with the new quarterly system for sole traders such as m... See more

Company replied


Company details

  1. Accounting firm
  2. also in
  3. Accounting Software Company
  4. Business administration service
  5. Business management consultant
  6. Business-to-Business service
  7. Tax advisor

About Sleek.com

Written by the company

Sleek is on a mission to make the lives of entrepreneurs, SMEs and investors easier, by removing the administrative hassles of running a business.

Since our launch in 2016, we've helped hundreds of startups and businesses manage their accounting, tax and business compliance needs with our top cloud accounting solutions thanks to our talented team of accountants. With offices in the UK, Singapore, Hong Kong and Australia, we can act for clients across all of these countries.

Along with accounting and bookkeeping services, our expert accountants can help with tax relief, namely applications for SEIS/EIS Advance Assurance as well as R&D Tax Credits for businesses working in research and development.

We have quality accountants that cover a variety of industries including e-commerce, property, crypto and more, so you can ensure you're getting the right accountant to manage your books.

If you're interested in finding out more about our accounting services and how we can help your business, please visit sleek.com/ for further information.

We are also part of the Sleek Tech Group, a Singapore based organisation founded in 2017 with over 340 employees in 17 countries. Sleek leverages its proprietary technology to serve 450,000+ customers globally and to support their back office operation. Services include financial management, bookkeeping, CFO services and business insurance.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(3,857)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service – Professional, Helpful and Reliable

We’ve had a very positive experience with Sleek managing the accounting for our limited company. The team are professional, helpful and responsive whenever we have questions.

They’ve made managing our company accounts, VAT returns and other accounting requirements much easier, allowing us to focus on growing our business.

We’re very pleased with the service and would happily recommend Sleek to other small business owners looking for reliable accounting support.

2 November 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience and NOT recommend…

Terrible experience and NOT recommended, process is slow and unreliable, takes them forever to reply and even longer to address it. My company have been paying for accounting services sine July and in November they haven't even started it yet.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Sleek get my approval

Sleek have been fantastic, offering advice and best practices to ensure compliance, and speedy and concise responses to all queries/enquiries.

30 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Delta,

Thank you for the great review! We’re really pleased that our compliance advice and best-practice guidance have been useful, and that our responses to your queries have been quick and clear. Keeping you compliant without any fuss is exactly what we’re here for.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

I have dealt with Mohamed Abubuckar and…

I have dealt with Mohamed Abubuckar and Toby Denwood and I must say both are fantastic and very thorough I would definitely recommend I have been impressed with their help and work since engagement earlier this year.

29 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Douglas,

Thank you for taking the time to share your experience! It’s great to hear that Abu and Toby have been so thorough since you came on board earlier this year. They’re both valued members of our team, and we’ll make sure they see your kind words. Thank you also for recommending us. It really helps others feel confident choosing Sleek.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Excellent customer service and account…

Excellent customer service and account management. A talented team of professionals. I highly recommend Sleek to start-ups or any small or medium companies.

28 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Ana,

Thank you for your lovely review! We’re delighted that our customer service and account management have met your expectations, and we really appreciate you recommending Sleek to other start-ups and SMEs. We look forward to continuing to support your business.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Chintan is a legend

Hi, I have to write a specific review about Chintan in particular, from the UK payroll team. They have gone above and beyond in their service. Kind in communication and excellent in dealing with the client

2 September 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Ramesh,

Thank you for taking the time to recognise Chintan! It’s wonderful to hear that our UK payroll team has gone above and beyond for you, and that Chintan’s kind communication made such a difference. Chintan is a valued member of our team, and we’ll make sure this feedback reaches them.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Strongly recommend

I work with Sleek for 3 years.
Quick response, thanks to Toby.
I feel very safe with Sleek and I strongly recommend them.

27 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Filiz,

Thank you for your review, and for three years with Sleek! We’re so glad that Toby’s quick responses help you feel safe with us. He’s a valued member of our team and will be very happy to read this. Thank you also for recommending us.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

I am working with Sleek Accounting …

I am working with Sleek Accounting more than 3 years now and really happy ,especially working with Toby Denwood from the beginning. Thanks to him , he is always supportive, informative and immediately response to all my questions.

27 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Nilgun,

Thank you for your kind words, and for more than three years with Sleek! It’s great to hear that Toby has been supportive and informative and has responded quickly to your questions since the very beginning. He’s a valued member of our accounting team, and we’ll make sure he sees this. We look forward to many more years of working together.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Great experience!

I have been with sleek for a few years now and they make the process easy. I feel in safe hands. Thanks Toby and Akshit!

22 October 2026
Unprompted review
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Reply from Sleek.com

Hi Sally,

Thank you for your review! We’re delighted that after a few years with us, you still feel the process is easy and you’re in safe hands. Toby and Akshit are valued members of our team, and they’ll be really pleased to hear this.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Highly Recommend

Smooth experience, quick turnaround, and helpful on everything from VAT to payroll. They also handled retroactive corrections to past filings without hassle. Highly recommend!

21 October 2026
Unprompted review
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Reply from Sleek.com

Hi Arne,

Thank you for the great review! We’re glad that everything from VAT to payroll has gone smoothly for you, and that the corrections to your past filings were handled without any hassle. That kind of work can be stressful, so it’s good to hear it felt easy. Thank you for recommending Sleek.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Quick Response

Quick Response . Very good service .
Thank you Nicky..

21 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Jacques,

Thank you for your review! We’re happy to hear that Nicky’s quick response made a difference. She’s a valued member of our team, and we’ll be sure to pass on your thanks.

Johnathan - Customer Experience Team

Rated 4 out of 5 stars

Great assistance without a fuss.

I moved over from one accountant to Sleek and once I had my Zoom meeting with Abu and Tobie everything just fell into place. They assisted me with the transfer and took me through the process step by step with the new software. Once that was all done, Abu speedily completed my bookkeeping and VAT return, reminding me of the deadline for payment. Had he not done that I would have made a late payment as I had my dates mixed up. Thank you for that Abu.

3 August 2026
Unprompted review
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Reply from Sleek.com

Hi Andre,

Thank you for taking the time to share this. Switching accountants can feel like a big step, so we’re really glad your Zoom session with Abu and Toby made the move to Sleek and our software so smooth. It’s great to hear Abu got your bookkeeping and VAT return done quickly, and that his reminder saved you from a late payment. Abu and Toby are both valued members of our team, and I’ll make sure they see your kind words. If there’s anything we could do to earn that fifth star, we’d love to hear it at resolve[at]sleek.com.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Sleek.com

I have been using Toby Denwood through Sleek for many years now, he has always been highly responsive, knowledgeable and dependable in the advice he has given. Very happy to give he & them a 5* review

16 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Gareth,

Thank you for this review, and for being with us for so many years. It’s great to hear Toby has been responsive, knowledgeable and dependable with his advice throughout. That kind of long-term relationship is exactly what we want our accounting service to feel like. Toby is a valued member of our team, and I’ll pass your kind words on to him.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Renita Crasto from Sleek’s UK Incorporations team.

Renita has been extremely professional, responsive, and supportive throughout the process. She handled our requests promptly, kept me clearly informed at each stage, and always followed up to make sure everything was completed correctly.

What I particularly appreciated was her friendly communication and willingness to help whenever I had questions or needed clarification. Her support made the whole process smooth and straightforward.

I’m very satisfied with the service I received from Renita and Sleek, and I would definitely recommend them to anyone looking for reliable and professional corporate services in the UK.

Thank you, Renita, for your excellent support and service!

14 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Saran,

Thank you so much for such a detailed review. We’re delighted to hear that Renita kept you informed at every stage of your UK company incorporation, and followed up to make sure everything was completed correctly. Her friendly, responsive approach is exactly what we hope every client gets. Renita is a valued member of our team, and I’ll make sure she sees this. Reviews like yours help other business owners feel confident choosing Sleek for their corporate services.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Excellent service!

For the past four years, Sleek has provided excellent service for me. Their responses are always timely and professional. Toby Denwood's work is meticulate and he never misses a beat! I trust him fully with my taxes and look forward to continuing to use his services.

16 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Melissa,

Thank you for this lovely review, and for four years with Sleek. It’s wonderful to hear that Toby’s meticulous work has given you full confidence in how your taxes are handled. Trust like that is something we never take for granted. Toby is a valued member of our team, and I’ll pass your thanks on to him. We look forward to supporting you for many more years.

Johnathan - Customer Experience Team

Rated 1 out of 5 stars

Not recommended, no clear communciations, no service

I have registered with them on September 27th and they haven't yet finalized my incorporation sadly.

1/ They assigned an account manager who is not responding to my message on Whatsapp - which means 0 onboarding

2/ The pace of incorporation is incredibly slow - Most other services do it within 1 week, for me, it's been 3 weeks already and spilling into the 4th week

3/ They apparantly missed onbaroding me into a critical part of the process, so they had to re-do some of the documents and asked me to find a "foreign director" - which added to the overall waiting time

Overall not recommended at all - no clarity, no service.

27 September 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Danial,

This is Johnathan from Sleek’s Customer Experience team. Thank you for your feedback, and I’m sorry your incorporation has taken so much longer than it should have. That isn’t the onboarding experience we want for anyone.

We’ve received the details of your new director, and our team is prioritising their verification so your incorporation can be completed as quickly as possible. If you have any other concerns, please reach me directly at resolve[at]sleek.com. Please allow us to put things right.

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

What an amazing team we have

What an amazing team we have! I want to give a special shout-out to Nicky Perucho for being such a fantastic source of support. Their encouragement makes all the difference!

12 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi,

Thank you for the shout-out! We’re so glad Nicky has been such a great source of support and encouragement for you. Nicky is a valued member of our team, and I know she’ll be delighted to read this.

Johnathan - Customer Experience Team

Rated 3 out of 5 stars

Good start but has become poor service

Started off great but as I've been with them over a year they seem to be not bothering to proactively do things anymore.

Disappointing. They used to be quite quick at responding and calling. Now I have to book an appointment in 2 weeks time. They'll contact me about something that's urgent.

Fairly unhappy now

Reply:

Thank you for your response.
​To clarify, your explanation indicates that as your client base has grown, staffing has not kept pace with demand. The result is that despite paying the exact same monthly subscription fee, I now have significantly less access to my designated accountant—moving from prompt, direct communication to a required two-week wait for a scheduled call.
​From a client perspective, paying the same price for a reduced level of service simply means less value for money.

7 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Matthew,

Thank you for your feedback. We appreciate your loyalty over the past year, and we are truly sorry to hear that your recent experience has not met the high standard of service you came to expect from us.

As our client base grows, we have introduced scheduled appointments to ensure our team has dedicated time to thoroughly review each client's file before speaking, rather than rushing through calls. However, we completely understand your frustration when urgent matters arise and a standard booking window feels too distant.

Urgent matters should always be handled promptly, and we regret if communication fell short in this instance.
Thank you again for bringing this to our attention—your long-term relationship with us is important, and we hope to regain your confidence.

Guillaume - Customer Experience Team

Rated 5 out of 5 stars

They have been very resourceful and…

They have been very resourceful and responsive.

6 October 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Melissa,

Thank you for taking the time to leave a review. We’re really glad the team has been resourceful and responsive for you, and we look forward to continuing to support your business.

Johnathan - Customer Experience Team

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