Skargards Hot Tubs Reviews 

1,408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the products, noting that the tubs look stunning and heat up very quickly. People also appreciate the helpful service, friendly reception, and the clear information available on the official website. However, some people mentioned that these units are quite heavy and require a strong team of friends to maneuver into position. Buyers also noted that proper site preparation and careful planning ahead of the scheduled delivery date are completely essential. Reviewers pointed out that setting up certain accessories or the filtration system takes a little extra time and effort.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its exceptional build quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-built,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that orders arrive on time and smoothly.... See more

Staff

Customers consistently report positive experiences with staff, praising the team for being extremely helpful,... See more

User experience

Consumers find user experience to be very satisfying and seamless, highlighting the informative website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering my Skargards hot tub was an enjoyable and easy task. The web site gives you all the information you need and the build your own feature works well. I live in a remote area but the delivery wa... See more

Company replied

Rated 5 out of 5 stars

We visited the production site before ordering and was welcomed to see the hot tub in real life. We met a helpful person who gave us good information before we ordered. Everything was delivered as p... See more

Company replied

Rated 5 out of 5 stars

After wanting a wood burning hot tub for years, I decided to buy the wife one for her 40th. Weeks of non stop searching, I opted for a Skargards regal. Honestly, we couldn't be happier. Easy to contac... See more

Company replied

Rated 5 out of 5 stars

The time from order to delivery was pretty quick considering. Communication was great. The delivery company were very helpful - they rang to ask for a preferred day, contacted me the day before with a... See more

Company replied


Company details

  1. #3 of 20 best companies in Hot Tub Shop
  2. #1 of 3 best companies in Outdoor Bath
  3. #2 of 6 best companies in Outdoor Swimming Pool
  4. #1 of 4 best companies in Spa Garden

Written by the company

In accordance with Swedish culture, all Skargards hot tubs are equipped with a stove that heats the water exclusively with wood. No electrics, no distractions, just the sound of the logs crackling and a smell reminiscent of childhood campfires.

Skargards Hot Tubs / Skärgårdstunnan

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,408)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality delivery service for a quality product

From the moment I placed the order the communication has been excellent, keeping me informed of the shipping and delivery timetable.
The transport company also were very helpful.
Although I have not yet installed the hot tub, ( whilst I create a patio area to place it on), the build quality of this product is great.
Overall a great experience.

19 August 2026
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Reply from Skargards Hot Tubs

Hello Stephen,

Thank you for the 5-star review!

We're glad to hear that you experienced clear communication throughout the order process and that our transport team delivered smoothly. It's also great to know that you're pleased with the build quality of the tub.

We hope the installation goes smoothly, and we wish you many relaxing moments ahead!

Best regards,
Mark & Martin

Rated 5 out of 5 stars

I am very happy with my new bath.

I am very happy with my new bath.
The team has been very helpfull and responsive for all my questions by email / phone.
The bath was delivered without any problems and easy to setup !

20 August 2026
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Reply from Skargards Hot Tubs

Hello Mr. Zavadil,

Thank you for sharing your experience here on Trustpilot. Enjoy your hot tub and don't hesitate to contact us in the future should need any help or assistance whatsoever.

Warm regards,
Martin Q.

Rated 5 out of 5 stars

Premium hot tub

Ordering my Skargards hot tub was an enjoyable and easy task. The web site gives you all the information you need and the build your own feature works well. I live in a remote area but the delivery was handled expertly by the hauliers. I had high expectations for my tub and was not disappointed. The build quality is excellent and the tub is thick and solid feeling like a quality bath. The stove heats very quickly and is easy to operate. Very happy.

17 August 2026
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Reply from Skargards Hot Tubs

Hello Mr Jackson,

Thank you for leaving us a 5-star review. We're glad to hear that you found ordering through our website straightforward, and that the delivery to your area went smoothly.

It's great to know that the hot tub met your expectations in terms of build quality and stove performance. We appreciate your feedback and hope you enjoy using your Skargards tub for a long time to come.

Best regards,
Mark & Martin

Rated 5 out of 5 stars

We visited the production site before…

We visited the production site before ordering and was welcomed to see the hot tub in real life. We met a helpful person who gave us good information before we ordered.
Everything was delivered as promised and it was easy to install. Very nice finish of all components. We used it already from day one.

10 August 2026
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Reply from Skargards Hot Tubs

Hi Jon,


Thank you so much for taking the time to leave us a 5-star review!


It was a pleasure welcoming you to our production, and we are happy that seeing the hot tubs in person helped with your decision. We take great pride in the quality and finish of every component, so it is great to hear that the delivery was smooth, installation was easy, and that you were able to enjoy your first soak right from day one!


Thanks again for choosing Skargards.


Warm regards,
Mark

Rated 5 out of 5 stars

We have just bought our second hot tub…

We have just bought our second hot tub from Skargards for our holiday business & they now include a cover & grill that we had to buy separately the first time.
Service & product excellent & would definitely recommend.

22 July 2026
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Reply from Skargards Hot Tubs

Hello Louisa,

Thank you for your review here on Trustpilot - we truly appreciate it! It's great to know that the hot tubs are contributing to the success of your business. Please don't hesitate to contact us if you ever need any assistance, we're always happy to help.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

Everything worked out great

Everything worked out great. From request, support to the delivery. Except the delivery company which did not called upfront but thats usually the case even though it was requested on the CMR.

28 July 2026
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Reply from Skargards Hot Tubs

Hello Eric,

Thank you for taking the time to share your feedback and for the 5-star review!

We're happy to hear that everything from your initial inquiry to our customer support went smoothly. However, we do apologize for the transport company not calling you upfront as requested and ordered. We know how important that heads-up is for planning delivery day, and we will pass this feedback along to our freight logistics partners so they can improve communication moving forward.

Warm regards,
Mark

Rated 5 out of 5 stars

Good customer service

Good customer service, delivered on time, sturdy and solid build, easy to install and heats up efficient. Very pleased with the overall quality!

9 July 2026
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Reply from Skargards Hot Tubs

Hi Jon,

Thank you so much for taking the time to leave us a 5-star review!

We're happy to hear that everything went smoothly—from delivery and installation to your first soak. Hearing that you're enjoying the build quality and heating efficiency of your tub is what drives us.

Thanks again for choosing Skargards, and we hope you enjoy many relaxing evenings ahead!

Best regards,
Sofie & Mark

Rated 5 out of 5 stars
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Reply from Skargards Hot Tubs

Hi Bjørn,

Thank you for the great feedback and for taking the time to share your experience!

We are delighted to hear that everything went smoothly with your delivery and that you are pleased with the quality of your

Kind regards,
Mark

Rated 5 out of 5 stars

Positive experience

The time from order to delivery was pretty quick considering. Communication was great. The delivery company were very helpful - they rang to ask for a preferred day, contacted me the day before with an eta and also contacted me when they were close. The hot tub is great, took a little while to set up with the filter etc but nothing major. The lid retains heat brilliantly.

7 July 2026
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Reply from Skargards Hot Tubs

Hi Connor,

Thank you for taking the time to share your experience and for leaving us a 5-star review!

We are hapy to hear that you are pleased with the quick turnaround and our communication. It is also great to know that our transport partner looked after you. It's good to hear that you think the hot tub is great and that the insulated lid retains the heat.

Thank you for choosing Skargards!

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Amazing hot tub …

We have just purchased a Regal Dual Burn hot tub and it’s amazing . The whole process was smooth and when I rang check a few things about delivery , they were very helpful .
The chap who delivered was really helpful and went the extra mile getting it where I wanted it .
I would recommend getting the filtration system to prolong the water life , especially if you are on a water meter.
I would highly recommend buying a hot tub from them.

2 July 2026
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Reply from Skargards Hot Tubs

Hi James,

Thank you for taking the time to leave 5-star review.

We are happy to hear that you are enjoying your hot tub and that the entire process went smoothly for you.

Your tip about getting the filtration system to prolong the water life is good advice for other owners, particularly those looking to keep an eye on their water usage.

Thank you again for highly recommending Skargards, and we wish you many more amazing, relaxing moments ahead!

Best regards,
Mark & Martin

Rated 5 out of 5 stars

Still a beautiful spa 18 months on

We have enjoyed the Skargard Regal 190 spa for over 18 months now and decided it was time for a review!

Primarily, just 2 of us use the spa about 2-3 times a week. We bought the whole setup of Regal 190, bubbles, light, flue guard, extra thick cover (bit pricy), step, drinks bar, filtration and antifreeze heater system.

We decided to have it installed rather than do it ourselves which was worthwhile as there were initial setup issues which took a couple of weeks to deal with. Importantly we took photos of the underneath during the installation which has proved invaluable when understanding where pipes and cables are routed. We treated the spa wood and steps with a preserving wood stain and 18 months on the whole set up still looks new.

The heat up time is linked with the quality of wood used, but the wood burner is very efficient and there is something quite special about the smell. If using in the evening, we pop some extra logs on when we get out so it’s a good temperature for an early morning spa (totally magical if you time it right and hear the dawn chorus!). After using for a few weeks, we purchased a second set of the excellent steps, which are strong and wide, so we could have somewhere for towels etc.

The spa tub itself is beautifully made and a joy to sit in. It's completely seamless and smooth, with soft curves and no poking out bits. The single seat bench curves around the tub allowing easy moving about. The stainless steel bubble outlets on the seat are smooth and unnoticeable, however, when turned on they are surprisingly strong!

Our only grumble is about the filtration / antifreeze system which comes as separate bulky pieces and is a pain to disguise. We built a low shed next to the spa to house the items, which ended up as a good idea as (with a bit of jiggling) one person can slide the lid onto the spa-level roof. Before we did this it took both of us to remove the lid. The outlet for the filtration system is very near the top of the spa resulting in debris on the floor not get removed, so, despite a very powerful motor, the system is not very efficient. We change the water about every 3-4 weeks, using a low level of chlorine after each use. Once drained the spa is very easy to clean.

Despite our moan about the filtration process, we do love this beautiful spa and have had many, many memorable sunsets with Prosecco, and sunrises with Coffee! We would not hesitate to recommend it.

1 July 2026
Unprompted review
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Reply from Skargards Hot Tubs

Hello,

Thank you for taking the time to leave such an extensive review with so much useful and constructive feedback. Enjoy your new Skargards hot tub and don't ever hesitate to contact us again if you need anything at all - we're always happy to lend a helping hand.

Warm regards,
Martin & Mark

Rated 4 out of 5 stars

I ordered the Rojal Dual Burn after…

I ordered the Rojal Dual Burn after reading many positive reviews. Unfortunately, the delivery experience was disappointing. Communication with the delivery company was very limited, and despite providing photos and important information about the access to the property, this was apparently not passed on. As a result, the hot tub was left on public land in a very unstable position. It appeared to be at risk of tipping over in strong winds, which was a significant safety concern. We were able to secure it and move it safely onto our property over the following days, which is why I have deducted one star.
The hot tub itself is well built and feels like a quality product. I did receive a unit with a few minor cosmetic imperfections, which was unfortunate. However, Martin Quiron at Skargard was responsive throughout and always proposed reasonable solutions, which I appreciated.
Overall, while the delivery process could have been handled much better, I am satisfied with the product and the customer service provided by Skargard, and I would recommend them.

5 June 2026
Unprompted review
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Reply from Skargards Hot Tubs

Hello Joyce,

Thanks for the review and the thoughtful feedback. We regret the complications with your delivery and are happy to hear that you are otherwise happy with your hot tub and our service. We remain at your disposal for any assistance you may need in the future.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

Pure quality…

Having extensively researched wood fired hot tubs and talking to a number of suppliers, Skargards were the most helpful and professional. I placed an order for a Panel 190 with accessories which arrived from Sweden in less than three weeks. Expertly packaged onto a pallet, delivery was straight forward. Unpacking and setting up was relatively simple and the quality of everything is very clear to see. Overall a very pleasant experience and a beautiful product.

26 June 2026
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Reply from Skargards Hot Tubs

Hello Mark,

Thank you for leaving us a review here on Trustpilot. We appreciate the feedback and the kind words!

Enjoy your Panel hot tub and don't ever hesitate to contact us should you need anything at all. We're always glad to help.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

High quality hot tub with the option to…

High quality hot tub with the option to pay after delivery and a very helpful support team.

15 June 2026
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Reply from Skargards Hot Tubs

Hello Douglas,

Thank you for the kind words and the 5-star review. Enjoy your Skargards hot tub and don't hesitate to reach out if you ever need anything at all. As always, we'll be happy to help.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

Honestly

Honestly, this hot tub has exceeded my expectations. It heats up surprisingly fast, is very easy to operate, and looks absolutely stunning. The whole process from ordering to delivery was plain sailing, with no issues at all. I’m extremely pleased with my purchase and would highly recommend it to anyone looking for a quality hot tub.

3 June 2026
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Reply from Skargards Hot Tubs

Hello Lucy,

Thank you for taking the time to share your 5-star review!

It is great to hear that the hot tub has exceeded your expectations. Providing a smooth experience from order to delivery is exactly what we aim for.

Thank you for choosing Skargards, and for your highly kind recommendation. We hope you continue to enjoy many relaxing hours in your hot tub!

Mark & Martin

Rated 5 out of 5 stars

The comms from ordering the hot tub up…

The comms from ordering the hot tub up to delivery was very good. The product is excellent.

2 June 2026
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Reply from Skargards Hot Tubs

Hello Carl,

Thank you for taking the time to leave us a 5-star review!

We are happy to hear that you were pleased with our communication from the moment you placed your order right up until your delivery. Providing an excellent product and a smooth experience is exactly what we strive for.

Thank you for choosing Skargards, and we hope you thoroughly enjoy your hot tub!

Best regards,

Mark & Martin

Rated 5 out of 5 stars

Great advice and great product

Great communication and advice throughout the purchase and delivery experience. The product is fantastic, straight forward to make the final connections and works extremely well, heating up to temp in a couple of hours, sometimes even one hour in the warm months. The hot tub also looks stunning and transforms the aesthetics of our garden. We couldn’t be happier with this and highly recommend it to all.

29 May 2026
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Reply from Skargards Hot Tubs

Hello Mr. Cresswell,

Thank you so much for taking the time to leave such a wonderful 5-star review!

It's great to hear that you are happy with the communication and advice you received throughout your journey with us. It is fantastic to know that the final installation went smoothly and that the hot tub is performing so well—those one-to-two-hour heating times are exactly what we like to hear!

Thank you for your high recommendation, and we wish you many more relaxing evenings ahead in your Skargards hot tub!

Best regards,
Mark & Martin

Rated 5 out of 5 stars

Dear Skargards Team,

Dear Skargards Team,
We would like to thank the entire Skargards team in Sweden as well as the Swiss team for the excellent support throughout the entire process.
From the very first planning questions, through technical advice and delivery, to the first use of our Rojal 220, we always felt well looked after. A special thank you goes to Jana Müller and the Skargards Switzerland team for their friendly, competent and patient support. Every question was answered quickly and honestly, which gave us great confidence throughout the project.
The hot tub has now been installed and commissioned, and we absolutely love it. The quality, design and bathing experience fully meet our expectations. Together with our sauna and garden, it has created exactly the place we had envisioned.
A lot of thought went into the planning, and we very much appreciated the support we received from both the Swedish and Swiss teams. The product itself leaves a very high-quality impression and the entire process was professional from start to finish.
The only minor issue was that the floor protection plate ordered later for the stove area arrived with transport damage. We have not yet reported this separately, as it is a small matter compared to our overall very positive experience.
Overall, we are extremely satisfied with our purchase and would gladly recommend Skargards to others.
Many thanks to everyone in Sweden and Switzerland who contributed to making this project such a success.
Kind regards,
M. Hügli-Newen
Switzerland

26 May 2026
Skargards Hot Tubs logo

Reply from Skargards Hot Tubs

Dear M. Hügli-Newen,

Thank you so much for your wonderful and detailed review. It truly means a lot to us to hear that you felt well supported throughout the entire journey — from the first planning steps to enjoying your first baths in the Rojal 220.

A special thank you as well for your kind words about me and our team. It was a pleasure supporting you with your project, and we are very happy to hear that the hot tub, together with your sauna and garden, has created exactly the place you envisioned.

We also appreciate your note regarding the damaged floor protection plate. I am sorry to hear it arrived that way. Please feel free to contact us directly whenever convenient, and we will of course look into it.

Thank you again for your trust in Skargards and for taking the time to share your experience. We wish you many relaxing and enjoyable moments with your hot tub.

Warm regards,
Jana Müller

Rated 5 out of 5 stars

What a fantastic hot tub

What a fantastic hot tub ! The service from Skargards was excellent from day of order to day of delivery ! Easy to install beautifully crafted and as far as I’m concerned the most ascetically pleasing hot tub on the market.

18 May 2026
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Reply from Skargards Hot Tubs

Hi Ben,

Thank you so much for the great 5-star review!

We are happy to hear that you like your hot tub and that you found it easy to install. We take a lot of pride in the craftsmanship and design of our tubs, so hearing that you find it the most aesthetically pleasing model on the market is the ultimate compliment for us.

Enjoy your relaxing soaks, and thank you again for choosing Skargards!

Best regards,
Mark & Martin

Rated 5 out of 5 stars

I´m very satisfied with the last hot…

I´m very satisfied with the last hot tub that I bought from Skärgårdstunnan in Sweden.

It´s fantastic to take relaxing bath in the hot tub after a working day in the garden.

5 May 2026
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Reply from Skargards Hot Tubs

Hi Mika,

Thank you for the 5-star review!

It’s great to hear that you are enjoying your hot tub. There really is no better feeling than a relaxing soak after a long day of working in the garden.

Enjoy your many baths to come!

Warm regards,
Mark

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