After a few months using Shef, I've learned to stretch the meals further by adding extra rice, frozen veggies and fresh lettuce. Having meals delivered every 3 weeks streamlines meal prep a lot!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The food quality at Shef is top rate! I’ve tried other services and they did not compare. They offer a wide variety of gluten free meals too and reasonably priced for what you get. I find the portio... See more
Company replied
Everything I have tried has been absolutely delicious! I haven’t been disappointed with anything. My taste buds are so happy—very, very happy! 😋 Thank you so much for your dedication, care, and commi... See more
Company replied
Food is delicious and offers varieties with different chefs preparing meals for you. I LOVE Shef’s effort towards reusing the insulated bag and ice packs. It greatly impacts our decision to support th... See more
Company replied
Company details
Written by the company
Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Culinary Excellence. Guaranteed.
Written by the company
- QUALITY OVER QUANTITY
- Local chefs submit their applications & less than 5% earn an apron.
- TASTE-TESTED TO PERFECTION
- Every dish is vetted for taste, quality & presentation by our culinary team.
- CREDENTIALS YOU CAN TRUST
- Licensed chefs & facilities — every Shef meets rigorous safety standards.
- DEDICATED TO CULINARY EXCELLENCE
- Every order is reviewed for the highest standards in safety and quality.
Love it, or it's on us
Money-back guarantee
If it’s not love at first bite, we’ll make it right. 100% money-back guarantee if you aren’t satisfied.
Contact info
United States
- support@shef.com
- shef.com
Sign Up For Weekly Shef Service
4.0
Great
237 reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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I received my food on time on the day…
I received my food on time on the day promised, it was carefully packed and insulated so the food remained fresh and cool. I am happy with the meals, so delicious, and a full serving. I just feel I will save a bit more going back to cooking my own meals.
28 October 2026
Some meals are good
Some meals are good, some are not. I am not notified early on when some meals have to be refunded.
4 November 2026
Every dish is delicious and fresh!
28 October 2026
Reply from Shef
Appreciate you taking the time to share this! Glad the delivery's been reliable for you. If any dishes miss the mark, let us know at support@shef.com so we can help!
Reply from Shef
Appreciate you taking the time to share this! Glad our support team could help you out quickly.
The food delivery is coming earlier so…
The food delivery is coming earlier so that I can
enjoy the meal at meal time. That's fantastic!
27 October 2026
Reply from Shef
That earlier delivery timing making it easier to enjoy your meals right on schedule is great to hear! We'll keep up the good work.
Food is solid, so is the Service
I have been using Shef for the last month. The food is delicious. I wish there were even more shefs to choose from, but I haven't had a bad meal so far.
1 November 2026
Reply from Shef
Glad you've been enjoying the food so far! Appreciate the feedback on variety, and thanks for giving Shef a try this past month!
My order was misdelivered again
My order was misdelivered again. This time I was unable to retrieve my order.
It seems like every week there's an issue, and this mostly comes down to instructions not being followed, and the package being left in an area where it gets stolen.
Likely, this is due to overworking of delivery drivers, but the end result is that we don't get our order.
I'm not going to continue with this service as it's not worth the aggravation. I hope you manage to either find a more reliable delivery partner, or resolve the issues with order delivery.
2 November 2026
Reply from Shef
So sorry this keeps happening, that's really frustrating and not the experience we want for you. Please email support@shef.com so we can look into what went wrong and make this right.
I love shef
I love shef - the food is so tasty and healthy, the prices ar fair, and the customer service is very helpful.
27 October 2026
Reply from Shef
Really appreciate this! Glad you're enjoying the meals and finding good value in them. We'll keep working hard to keep you happy!
Reply from Shef
Great to hear it arrived on time and looked so good! Hope it tasted just as great. Enjoy your meal!
Packaging is poor
Packaging is poor. Couple of items I am not sure are kept at appropriate temperature as cooling elements shifted and food items barely cool
2 November 2026
Reply from Shef
Sorry to hear this! That's definitely not how your order should arrive, and food safety is a big deal to us. Please reach out to support@shef.com so we can make it right.
Great quality!
Even though one of my meals was refunded due to the chef being unable to make it, the meals I did receive are delicious! Thank you!
26 October 2026
Reply from Shef
So glad the meals hit the spot! Sorry one dish couldn't be made this time, and thanks for your patience.
1 order was cancelled by the chef
1 order was cancelled by the chef. I got on to chat 30 minutes after receiving the email and i was told i had no option to replace it. I need the meals…Ive been very sick and cant cook. that sucked big time. I dont care for an apology, do better.
30 October 2026
Reply from Shef
Really sorry this happened, especially while you're sick and needed those meals. That's not the experience we want. Please reach out to support@shef.com so we can make this right.
The quality of the food is 5 stars
The quality of the food is 5 stars. The portion size is good but I wanted more because of the wonderful taste.
20 October 2026
Reply from Shef
That's awesome to hear! Our shefs will be glad to know the flavor left you wanting more. Appreciate you sharing this!
Delivery experience was ok
Delivery experience was ok, and in general, food quality is good, though one of the dishes was disappointing.
28 October 2026
Reply from Shef
Appreciate the honest feedback! Sorry one of the dishes missed the mark. If you'd like to tell us which one, reach out to support@shef.com so we can make it right!
Green effort
Food is delicious and offers varieties with different chefs preparing meals for you. I LOVE Shef’s effort towards reusing the insulated bag and ice packs. It greatly impacts our decision to support their business. Keep up the good work!
30 October 2026
Reply from Shef
Really glad that stood out to you! Love that you're enjoying the variety from all our local shefs. Thanks for the support!
Reply from Shef
Awesome to hear you're enjoying the whole experience! We'll pass the kind words along to the shefs cooking up your meals. Appreciate you taking the time to share this!
Would have been 5 stars
Would have been 5 stars, but the eggplant parm was undercooked and bitter. Had to toss it.
29 October 2026
Reply from Shef
Sorry to hear the eggplant parm missed the mark! That's a bummer. Please email support@shef.com so we can make it right.
Reply from Shef
Glad you enjoyed it! Our shefs really put care into every dish, and it's awesome to hear it showed in the freshness and quality. Appreciate you sharing!
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