All great thank you. I have been using this product for quite a few years but this is the first time buying direct from Serenity. I will always try to purchase direct now as I received not only the be... See more
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I was looking into buying 3 small bottles of un scented wash through amazon prime account, tge soap was cheap enough but at the checkout i noticed a hefty 5.00 delivery charge which was way too much b... See more
Company replied
As a health care worker, I’ve been using sanitizing personal hygienic products quite a lot during my work and also at home. Alcohol gels are great but with my sensitive skin, I wasn’t able to use th... See more
My order arrived timely and in perfect condition. As for some time now, I find Serenity's products are excellent! Over the years, I've ordered a few different items, but mostly the foam handsanitizers... See more
Company details
Written by the company
We are a customer service oriented company supplying ethical hygiene supplies, innovative cleaning products and other useful products to make life a bit easier while doing our bit for the planet!
Contact info
Serenity Warehouse. William Street , Northam , SO14 5QH, Southampton, United Kingdom
- 03300431029
- info@serenitychem.com
- serenityhygiene.com
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All great thank you
All great thank you. I have been using this product for quite a few years but this is the first time buying direct from Serenity. I will always try to purchase direct now as I received not only the best price but excellent customer service from Andrew who exceeded my expectations. In addition the service was quick and the packaging was a very sturdy box. The lids are screw top with tamper proof seals. I decant the product into pump dispensers which produce the foam well for easy application. I like the fact that the original liquid I usually choose is not scented. Thanks very much again for the 5L containers (we rinse out and re-purpose those when empty for jobs in the garden and porch so there is no plastic waste) and for your efficient, friendly and professional customer service. Best wishes to you all.
As usual
As usual , prompt delivery, great service from Andrew when i have any questions and excellent products that guarantee the safety of my patients and clinic.
Ordering was easy
Ordering was easy , web site easy to use , the product I use is very good and I certainly recommend it Viresist .. delivery was very fast . All I all a very good product and company
My New Supplier
My previous supplier of hand foam had gone out of business and I discovered Serenity whilst searching for a suitable replacement - one that kills nasty things such as Norovirus as well as the usual suspects.
My initial order had a missing item but this was sorted out immediately by Andrew and with incredibly fast delivery.
Customer service is superb and this is the way you retain customers! I have also ordered spray cleaner and wipes and will be using this extremely professional company from now on.
Both the products and the service…
Both the products and the service offered by the company are outstanding. The jasmine hand sanitiser is used by my whole family. It is superb.
The courier damaged my last order and Andrew stepped up and rectified it, arranging for replacements to be sent out immediately.
Highly recommended!
I've been buying products from this company for years & will continue to do so! Ethical & trustworthy products, reasonably priced, delivered promptly & great customer service.
Issues rectified
Bottle didn't have a seal on it and half of it emptied into the box and bag in transit. When I contacted the company on several occasions no one came back to me. Very poor.
This situation has been satisfactorily concluded for me although there had been some issues with the courier and delivery. There had obviously been a problem with Comms and the company weren't aware of my issues. I withdraw the 1 star as the issue has been rectified.
Goods Still Not Arrived.
All five pumps have such a delightful…
All five pumps have such a delightful scent. Currently on a cruise with the Moro virus circulating, I'm diligently using them to ward off germs.
I've use Serenity wipes for years and I wouldn't use anything else.
If you want a quality product that cleans and doesn't irritate your skin then the Serenity wipes are perfect for you. I've been using hand and surface wipes for years and wouldn't change them for anything, yes they're a little more expensive than other wipes but you get what you pay for.
Good product first of all and…
Good product first of all and communication and delivery was fantastic
Love the foaming hand sanitisers
Love the foaming hand sanitisers. Great smell and long lasting. I trust this brand massively.
My order arrived timely and in perfect…
My order arrived timely and in perfect condition. As for some time now, I find Serenity's products are excellent! Over the years, I've ordered a few different items, but mostly the foam handsanitizers, which I swear by. They are alcohol free, gentle on the skin, no residue, importantly antibacterial and the scented ones are delightful. Thank you very much for the gift of the pocket/travel size of the Winter Spice foam handsanitizer, which smells truly divine. I hope you'll make more of that one! Thank you for your fantastic products and service!
Norovirus deterrant
Really lovely smell to all 5 pumps I am on a cruise and Moro virus is around. Religiously using to keep germs at bay
Reply from Serenity Chemicals Limited
Fast delivery with a couple of extras
Fast delivery with a couple of extras. Thank you. Great products.
Hand Sanitiser
I have used Serenity Hand Sanitiser for many years its brilliant stuff & is a good price
Amazing product line
Amazing product line, amazing service, super fast delivery. I won't be getting my hygiene products anywhere else.
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