Sensilab Reviews 

2,527
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 320 reviews, most reviewers were somewhat happy with their experience overall, noting that the company provides a reliable selection of health items. Customers frequently appreciate the fast shipping services and find the online ordering process extremely straightforward and convenient. Many consumers also discover that the items function effectively and meet their expectations regarding everyday wellness support. Some reviewers were not happy with occasional delivery delays or unexpected repeat orders arriving without prior confirmation. A few people additionally mentioned that certain capsule formulations possessed a very unpleasant taste or unusual smell. Buyers occasionally experienced damaged packaging upon arrival or felt that some products failed to produce noticeable results.

What people talk about most

Product

Consumers find product experiences to be mixed regarding effectiveness and quality. Many customers report... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, highlighting a stark contrast... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying significantly among... See more

Quality

Reviewers mention positive feedback about quality, noting that the products are excellent and truly... See more

Service

Clients share positive opinions on service, highlighting prompt and fast delivery times. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery 1st time was very delayed with no explantion, 2nd delivery was very quick (within 3-4 days). I have been using the product for around 4-5 weeks now and sadly I don't think it really has much... See more

Company replied

Rated 4 out of 5 stars

I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more

Company replied

Rated 4 out of 5 stars

Received the parcel on time and it was well packaged and at a reasonable price, I also received a lovely thank you note along with it which was cute.. I would however say maybe a bit more communicatio... See more

Company replied

Rated 4 out of 5 stars

Taken the capsules for 10 days now Not noticed much difference as yet although my husband has turned colour a little so they must work Will take the rest of the course and fingers crossed they wil... See more

Company replied


Company details

  1. Health and beauty shop
  2. Vitamin & Supplements Shop

About Sensilab

Written by the company

Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world. 

At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements. 

All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis. 

Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products. 

TRY OUR PRODUCTS YOURSELF 

As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including: 

Sensilab Hepafar – liver detox 

Sensilab Thyrolux – thyroid support 

Sensilab Estrolux – estrogen balance 

Sensilab Adrenalux – cortisol balance 

Sensilab Fatout - all in one weight-loss capsules 

Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com

With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand. 

30-Day Money Back Guarantee - Hassle Free - No Questions Asked 

Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey. 

 
 


Contact info

3.4

Average

TrustScore 3.5 out of 5

3k reviews

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3.4

All reviews

(2,527)

719 reviews in the last 12 months

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Rated 1 out of 5 stars

Unacceptable Service

Extremely disappointed
I am extremely disappointed with how this situation has been handled. My parcel was supposed to arrive at the beginning of August, but it appears to have been delivered to a different address.
Yes, the tracking information shows the correct street, but the house number is completely different, and the delivery photo shows a different front door. My own front door is white, while the door shown in the delivery evidence is a different colour and clearly does not match my property.
I have provided photographs and all the evidence to show that the parcel was not delivered to my address. Despite this, customer service continues to say that the delivery is correct and is refusing to refund me.
Being on the same street does not mean the parcel was delivered to the correct address. The house number is different, and the door shown in the delivery photo is not my door.
I have spent far too long trying to resolve this and feel completely ignored despite providing clear evidence. This has been an extremely frustrating and disappointing experience.
I expect a proper investigation and a full refund for an item that I did not receive.

31 July 2026
Rated 1 out of 5 stars

.er received my order as I live in…

Never received my order as I live in Ireland. 😢

19 August 2026
Sensilab logo

Reply from Sensilab

Hi Rosaleen, we're very sorry to know you haven't received your order yet. Kindly email us at support@sensilab.com and we will assist you further.

Rated 1 out of 5 stars

Been taking for over a week and as yet…

Been taking for over a week and as yet I haven’t noticed any difference, not sure how long I have to take it before anything happens. Still feel exactly the same, no weight loss, still bloated.

10 August 2026
Sensilab logo

Reply from Sensilab

Hi Sharon, we are sorry to hear our products haven't worked for you yet, but we are here to provide support and advice to see you reach your weight loss goal. The solution could be something simple, such as how they are used, other products used alongside this, or simply allowing the products more time. Kindly email us at support@sensilab.com and we will assist you further.

Rated 3 out of 5 stars

average so far

9 August 2026
Sensilab logo

Reply from Sensilab

Hello Timothy,
Thank you for sharing your feedback!
We’re glad to hear you’ve given Hepafar Gold a try. We hope you continue to have a positive experience with it, and we truly appreciate you giving our product a chance. 😊

Rated 1 out of 5 stars

I take statins

I take statins, found out u can't take your tabs with them. Dangerous. U didn't mention

6 August 2026
Sensilab logo

Reply from Sensilab

Hi Andy. Thank you for your review. If someone is allergic to any of the ingredients or have any special medical condition or is taking medication, we strongly recommend consulting their GP before using the products. We have this listed on our website on all product pages, along with the list of ingredients for reference solely for that purpose. Please, email us at support@sensilab.com and we will assist you further.

Rated 5 out of 5 stars

Great tanning capsules

Great tanning capsules. I have a nice base colour, and when is sit in the sun, tan so quickly, its great. Looking and feeling healthy, with a glow. Delivery was great, so easy to order. I will be ordering more from this company

22 July 2026
Rated 1 out of 5 stars

I would give 0 stars if I had an…

I would give 0 stars if I had an option, as when I called to resolve an issue for delivery failure and send it back to packet shop, the person on the phone didn't even consider seeing the address of packet shop instead asking me the exact address, I mean in this internet age how difficult is it to find packet shop address for the customer, Iwander. And then he blocked my no as well as I tried calling again , it would just disconnect.

18 August 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Ali,
We are truly sorry to hear about the frustrating experience you had when trying to resolve your delivery issue. We understand how important it is to have a smooth process, and we regret that our service did not meet your expectations.

We would appreciate if you send us specific details and your order number to support@sensilab.com.
This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 1 out of 5 stars

Cannot fault the company but the…

Cannot fault the company but the tablets did nothing for me

8 August 2026
Sensilab logo

Reply from Sensilab

Dear Denise,
We appreciate your feedback and are sorry to hear that the tablets did not meet your expectations.
Please contact our customer support at support@sensilab.com and we will be happy to assist you.
Thank you.

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