I had an issue with a gift card from a store that had unfortunately closed down, but the customer support team handled it perfectly. They replaced the gift card quickly and without any hassle. The who... See more
Company replied
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Thank you for your help and support.For the fact that you do not remain indifferent to others,for the desire to be useful and for an incredibly quick response,as in my case. I did not even expect thet... See more
Company replied
lost a gift card worth 1200 kroner. I will highly NOT recommend anyone to use this company. It's NOT WORTH spending your money. They have no control over money, you could easily pick individual compan... See more
I’ve ordered gift cards for Bog&Idé store few times. I had some problems with delivering them, but the communication was great and all my questions were answered. My experience was excellent!!!
Company replied
Company details
About sendentanke.dk
Written by the company
sendentanke.dk er den nye måde at give gavekort på. Vi gør det nemt at give og indløse gavekort, da det ligger digitalt på mobiltelefonen. Du kan både sende gratis samt betalende gavekort via mobilen.
Med det digitale gavekort på mobilen kan du på få sekunder glæde en ven, din kæreste, kollega eller nogen i familien. Du finder den rigtige gave i vores TankeShop og sender derefter direkte til en mobiltelefon – sammen med en personlig hilsen fra dig. Det tager kun få sekunder før gavekortet lander på mobilen.
Contact info
Carl Jacobsens Vej 16 E, 2 sal, 2500, Valby, Denmark
- 70224700
- info@sendentanke.dk
- sendentanke.dk
4.0
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast response!!!!
8 September 2025
Unprompted review
Reply from sendentanke.dk
Hello Abdu,
Thank you very much for your kind review!
We are very happy that we were able to help you with your inquiry, and to have given you a nice experience, as that is very important to us😄
May you have a lovely day.
Best regards
Sendentanke
Outstanding Service – Gift Card Replaced with Ease
I had an issue with a gift card from a store that had unfortunately closed down, but the customer support team handled it perfectly. They replaced the gift card quickly and without any hassle. The whole process was smooth, and the support I received was both kind and professional. Really appreciated the pleasant experience, thank you.
2 May 2025
Unprompted review
Reply from sendentanke.dk
Dear André,
Thank you very much for your kind review.
It is always our intention to deliver the best possible service, because customer satisfaction is everything to us. With that being said, we really appreciate you taking the time to make this review!
May you have a lovely day.
Best regards,
Sendentanke
Gift cards for Bog&Idé store
I’ve ordered gift cards for Bog&Idé store few times. I had some problems with delivering them, but the communication was great and all my questions were answered. My experience was excellent!!!
12 September 2024
Unprompted review
Reply from sendentanke.dk
Hello,
We appreciate your generous review!
We are always happy to help our customers, especially when bigger problems occur! It is our goal to always deliver the best support as possible, so we are very happy to be validated in this :D
May you have a great day!
Best regards
Sendentanke
my situation was that I went to live in…
my situation was that I went to live in another country and I no longer had the opportunity to use the gift card in Denmark . after contacting them, they listened to my situation and changed my gift card to a global gift card that I can use in my country . The support team was very nice and friendly. Thanks to them, and I recommend them to others ☺️
21 February 2024
Unprompted review
Reply from sendentanke.dk
Hi Mantas
Thank you very much for your review. We are always happy to help, and glad to hear that you had a good experience with our customer support😁
Have a great day!
Best regards
Sendentanke
Huge Thanks!
First of all, I want to thank you very much, you are doing a great work! ✨🙏🏻 And also thanks for the help in getting the card and solving the problem with it🙏🏻
14 September 2023
Unprompted review
Reply from sendentanke.dk
Hi
Thank you very much for your review!
We are happy to help, and hope the gift card will bring you joy😄
Have a wonderful day!
Best regards
Sendentanke
Now I believe that miracles do happen
Thank you for your help and support.For the fact that you do not remain indifferent to others,for the desire to be useful and for an incredibly quick response,as in my case. I did not even expect thet they would hear me so quickly,react and do everything possible to help.
21 August 2023
Unprompted review
Reply from sendentanke.dk
Hi Yulia,
Thank you very much for your kind review of us.
We greatly appreciate the kind words as we strive for a good experience for our customers😊
Have a great day!
Best regards,
Sendentanke
they have a very nice custumerservice…
they have a very nice custumerservice ...
7 July 2023
Unprompted review
Reply from sendentanke.dk
Hi Susan
Thank you very much for your review - we really appreciate it😊
Have a great day!
Best regards
Sendentanke
DO NOT BUY GIFTCARD HERE!
DO NOT BUY GIFTCARD HERE!
I have a gift card worth 500 DKK and not be able to redeem it due to the bankruptcy of the payment platform Menupay. I am extremely disappointed with sendentanke.dk handling of my 500 DKK gift card, which can only be redeemed via Menupay. sendentanke.dk failed to inform me that Menupay had gone bankrupt, and now I am unable to use my gift card. As a customer, it is unacceptable to be left in the dark about such important information.
I urge sendentanke.dk to take responsibility for this and offer a suitable solution, such as providing an alternative payment platform or a refund for the gift card. It is essential that businesses prioritize transparency and customer satisfaction in such situations.
I need to warn other customers about this issue and ensure that they are not left in a similar situation. I hope sendentanke.dk takes this matter seriously and takes appropriate action to address it
5 April 2023
Unprompted review
Reply from sendentanke.dk
Hi Tong Su
We understand your frustrations, and your wish to have been informed about Menupay’s bankruptcy.
As communicated in our terms and conditions - https://sendentanke.dk/pageview/terms - we do not take responsible for damages, financial losses or errors and omissions in connection with partner gift cards. As stated “If the partner goes bankrupt, it is not possible to get a refund or other compensation of the value of the partner gift card at Sendentanke.dk, as we are simply a reseller of the partner gift card”.
Have a nice day.
Best regards
Sendentanke
lost a gift card worth 1200 kroner
lost a gift card worth 1200 kroner. I will highly NOT recommend anyone to use this company. It's NOT WORTH spending your money. They have no control over money, you could easily pick individual companies instead of this company.
1 November 2022
Unprompted review
Really great customer service 😍
Really great customer service 😍
I had troubles with my giftcard and Cecilie was super fast to answer me and solve my issue!
I am super happy about it and I finally succeeded to use my giftcard 🥰
Thank you again, you're amazing!
4 May 2022
Unprompted review
Reply from sendentanke.dk
Dear Aurélie,
Thank u for your very nice review. It means a lot to us.
We are happy that you can use your giftcard and hope you will enjoy it :D
Have a great day full off sun.
Best regards
Ida, Sendentanke.dk
Great customer service!
2 July 2020
Unprompted review
Giftcard i couldn’t use = super service
I received a gift card I couldn't use due to allergies. This I wrote to them asking if anything could be done. They have therefore now given me a luxury gift card. super good service
26 February 2020
Unprompted review
Reply from sendentanke.dk
Hey Maya,
Vi er rigtig glade for, at du har haft en god oplevelse hos os.
Du ønskes en rigtig dejlig dag!
Mvh Mikkel, sendentanke :-)
Excellent phone-service and very quick…
Excellent phone-service and very quick reactions afterwards in helping me. Thank you.
24 February 2020
Unprompted review
Reply from sendentanke.dk
Hey Mette,
We are always happy to help our customers.
Have a great day.
Br Mikkel, sendentanke :-)
Great service
Great service, my gift card was gone on my mail, and in 5 min client service send at new one - thanks
13 June 2019
Unprompted review
Very good service!
18 October 2018
Unprompted review
the very best service.
1 October 2018
Unprompted review
Cannot be worse than that!
Cannot be worse than that!
No one replies to e-mails. Sent maybe 5 of them.
Asking how can one redeem a Gift Card of 150 dkk.
Too bad that some of the competitors, offer any value of Gift Cards (50-100-150-200 dkk., etc.) so customers can easily choose what is best for them.
Not the case here.
17 June 2018
Unprompted review
Reply from sendentanke.dk
Hej Gitte,
Mange tak for din tilbagemelding :)
Vi bestræber os på at gøre systemet så godt som muligt, så når vi får en anmeldelse som din, så bekræfter det os i at vi er på rette vej.
Rigtig god dag.
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