Schengen Holidays Ltd  Reviews 

95
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting swift, reliable, and highly professional assistance. Customers frequently praise the staff for their exceptional helpfulness, patience, and clear communication throughout every stage of the visa application process. Many people note that the dedicated team provides outstanding guidance, successfully handling paperwork and making complex procedures feel remarkably smooth and stress-free. Some reviewers were not happy with the service, mentioning serious issues like incorrect application submissions, missed appointments, or receiving unexpected single-entry visas. A few customers also reported poor communication, ongoing unresponsiveness regarding their paperwork, and a frustrating overall lack of accountability.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the visa application... See more

Service

Reviewers mention positive feedback about service, highlighting an experience of satisfaction with visa... See more

Customer service

Clients share positive opinions on customer service, frequently praising the helpfulness, professionalism,... See more

Holidays

Customers had positive experiences with holidays, highlighting professional and reliable service. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, noting that procedures are smooth and stress-free.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with Schegen holiday was very good, they are extremely professional and always mantain good communication. I was introduced to Schegen holidays about my appointment and within less than... See more

Company replied

Rated 4 out of 5 stars

Good service! Fast forward to book earliest appointment. Highly recommend them. Shout out to Jessica for her excellent communication and assistance.

Company replied


Company details

  1. Travel agent
  2. Airline ticket agency
  3. Beach Resort
  4. Cruise agency
  5. Sightseeing Tour Agency
  6. Visa Agent

Written by the company

Schengen Holidays LTD delivers an elevated standard in global visa and travel services, defined by precision, discretion, and excellence. We specialize in seamless visa solutions for Schengen countries, the USA, Canada, Japan, and China, ensuring every application is managed with refined expertise. Alongside our visa services, we curate exclusive holiday packages, offering luxurious, tailor-made travel experiences across the world’s most sought-after destinations. Our approach transforms complexity into a smooth, stress-free journey built on trust and professionalism. We don’t just process visas—we create a distinguished gateway to the world. For bookings and private consultations, contact our concierge team on +44 20 8081 4590.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(95)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything should do it was…

Everything should do it was straightforward.
Step-by-step, all documents put in place. Explain you very well what is coming next and what's going to happen after when I call her, it doesn't matter what time it is.She respond to me.I think it's a great company, and it would be grateful that you use this company

25 April 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for your wonderful review! We’re really glad to hear that everything was explained clearly and that the step-by-step guidance made the process straightforward for you.

We’re especially happy that our team was always available to answer your questions and keep you informed. Your recommendation truly means a lot to us. ❤️

Schengen Holidays Team

Rated 5 out of 5 stars

It was a fantastic service from Mr…

It was a fantastic service from Mr Michael Zane. He handle the application with vast amount of experience and knowledge and the visa was granted within a week.

7 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for your wonderful feedback! We’re delighted to hear that Michael Zane handled your application with professionalism and expertise, and congratulations on your visa approval! 🎉

We’ll definitely share your kind words with Michael. We truly appreciate your trust and wish you a fantastic journey!

Schengen Holidays Team

Rated 5 out of 5 stars

Amazing team and reliable People

Amazing team and reliable People

26 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for your kind words! We’re really glad to hear that you found our team reliable and had a positive experience with us.

We truly appreciate your trust and support. ❤️

Schengen Holidays Team

Rated 5 out of 5 stars

I really had a very good experience…

I really had a very good experience from this agency as they helped me a lot to get an ireland tourist visa for me. From starting until the end they cleared all the documents for me in a very cheap price. I really wanted to mention the staff jenny Graham who helped me well throughout my processing. Highly recommended to others.

19 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for sharing your experience! We’re really happy to hear that you had a smooth experience with our team and that Jenny Graham supported you throughout your Ireland visa application.

We’ll definitely pass your kind words on to Jenny. We truly appreciate your trust and recommendation, and we wish you a wonderful trip to Ireland! 🇮🇪✈️

Schengen Holidays Team

Rated 5 out of 5 stars

So happy that I got my visa through…

So happy that I got my visa through them.Excellent service and guidance.Thank u team❤️

22 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for your lovely review! ❤️ We’re really happy to hear that you had a great experience with our team and received your visa successfully.

We truly appreciate your trust and kind words. Wishing you a wonderful trip and safe travels! ✈️

Schengen Holidays Team

Rated 5 out of 5 stars

Jessica was so helpful ❤️🫶🏻

Jessica was so helpful ❤️🫶🏻
The service they provide here is excellent
They help you out in everything and we got visa as well
Thank you so much

21 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for your lovely review! ❤️ We’re really happy to hear that Jessica was so helpful and made the process easier for you.

Congratulations on getting your visa! 🎉 We truly appreciate your trust and kind words. Wishing you a wonderful trip and safe travels! ✈️

Schengen Holidays Team

Rated 5 out of 5 stars

Amazing service

Appreciation for Grace

I have completed 10 applications for a family trip through this service, and I would especially like to thank Grace for her outstanding commitment and support throughout the visa application process.

Grace has been extremely kind, professional, quick to respond, and very experienced. She prepared every single document carefully and never hesitated to help whenever we needed assistance. Her attention to detail, patience, and willingness to support us made the whole process much easier and less stressful.

I truly appreciate how helpful, friendly, and dedicated she has been from start to finish. Her professionalism and customer service are excellent, and I would have no hesitation in recommending her to anyone who needs assistance with their visa application.

Thank you very much, Grace, for all your hard work and support. It is genuinely appreciated.

18 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for taking the time to share such a thoughtful review! We’re really happy to hear that Grace was able to support you and your family throughout all 10 applications.

It’s wonderful to know that her patience, attention to detail, and quick responses made the process easier and less stressful for you. We’ll definitely share your kind words with Grace — we’re sure they’ll mean a lot to her.

Thank you again for trusting us with your family’s applications and for recommending our service. We wish you all a fantastic trip!

Schengen Holidays Team

Rated 5 out of 5 stars

Listening to every complaint

Listening to every complaint, well detailed. Good understanding. Perfect guidance.

31 July 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you for sharing your experience! We’re really glad to hear that you felt listened to and received clear guidance throughout the process.

Your kind words mean a lot to our team. We truly appreciate your trust and support!

Schengen Holidays Team

Rated 4 out of 5 stars

Good service

Good service! Fast forward to book earliest appointment.
Highly recommend them. Shout out to Jessica for her excellent communication and assistance.

19 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for the review! We’re glad we could help you get an early appointment and make the process easier for you.

A special thank you for mentioning Jessica — we’ll definitely pass your kind words on to her. We really appreciate your recommendation and wish you all the best with your visa journey!

Schengen Holidays Team

Rated 5 out of 5 stars

I’m very happy with the help .

I’m very happy with the help and support I received from Mark joy .He has been very helpful throughout the process, answering my questions and guiding me whenever I needed his help .

18 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Thank you so much for your kind words! We’re really happy to hear that Mark Joy was able to support you and answer your questions throughout the process.

We’ll definitely share your feedback with Mark. It means a lot to our team, and we really appreciate you taking the time to leave a review. Wishing you all the best with your travel plans!

Schengen Holidays Team

Rated 5 out of 5 stars

Elsa the agent assisted me with all…

Elsa the agent assisted me with all paperwork for Austria visa, which I submitted on 27/08/26 and got my visa approved after a week. Their service is professional

27 July 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your wonderful review! We're delighted to hear that Elsa assisted you professionally throughout your Austria visa application and that you received your visa approval so quickly.

We truly appreciate your trust and kind words. We wish you a fantastic trip to Austria and look forward to assisting you again in the future!

Kind regards,
Schengen Holidays Team

Rated 1 out of 5 stars

This company is fraud

This company is fraud, they scam your money.
Please dont give any money upfront.

27 July 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Reviewer,

We sincerely apologize that your experience did not meet your expectations. We’re sorry for any inconvenience or disappointment you may have faced.

However, we respectfully disagree with the allegation that our company is fraudulent or scams customers’ money. We provide legitimate visa assistance services and handle all client payments and applications transparently.

For any complaint or concern, please contact our Complaints Department so we can review your case and assist you appropriately:

Phone: 020 8081 4593
Email: info@schengenholidays.co.uk

We value our customers’ concerns and are always willing to investigate and resolve genuine issues professionally.

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

My experience was great

My experience was great. It was stress free, all my documents was well arranged and I am happy about it. When I get to the visa office they were satisfied with all my documents and I am able to submit it and when the visa was ready I was contacted and I went to pick it up at the visa office without stress

5 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for sharing your wonderful experience! We're delighted to hear that your documents were well prepared and that the visa submission process was smooth and stress-free.

We're especially happy that everything went smoothly at the visa office. Your satisfaction means a lot to us, and we truly appreciate your trust in Schengen Holidays.

We wish you a wonderful journey and look forward to assisting you again in the future!

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

Very good my experience

Very good my experience

6 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your kind feedback! We're delighted to hear that you had a very good experience with Schengen Holidays.

We truly appreciate your trust and support. We wish you a wonderful journey and look forward to assisting you again!

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

Best consultsnt ever

The team consistently delivers exceptional service, characterized by a supportive, gentle, and polite approach, which has resulted in an outstanding consultation experience.

5 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your wonderful feedback! We're delighted to hear that you found our team supportive, polite, and professional.

Your kind words truly motivate us to continue providing the best possible service. We sincerely appreciate your trust and recommendation!

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

I have good experience and the company…

I have good experience and the company assisting me with good documents i really appreciate Mr John for making everything successful for me

5 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team and were happy with the support provided.

We'll be sure to share your kind words with Mr. John. We truly appreciate your trust and wish you all the best for your journey!

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

Very good experience

Very good experience, and thanks to Michael.

6 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your kind review! We're delighted to hear you had a very good experience with us.

We'll be sure to pass your thanks to Michael. We truly appreciate your trust and look forward to assisting you again in the future.

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

I had great experience with this visa…

I had great experience with this visa agency. Jessica did all my documents and she clearly explained the required documents and answered all my questions with patience and without getting irritated. I highly recommend their service to anyone looking for reliable service with schengen visa.

6 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your wonderful review and for choosing Schengen Holidays.

We're delighted to hear that you had a great experience with us. Your kind words about Jessica mean a lot, and we'll be sure to share your feedback with her. We're pleased she was able to guide you through the process with patience and professionalism.

Thank you for your recommendation. We wish you a wonderful trip and look forward to assisting you again in the future.
Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

Good service

4 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your kind review! We're delighted to hear you were happy with our service.

We appreciate your trust and look forward to assisting you again in the future.

Kind regards,
Schengen Holidays Team

Rated 5 out of 5 stars

Very good service and guy name is…

Very good service and guy name is Michael is a fantastic boy always for help out for everything which I need it and I got my visa thanks a lot Michael

4 August 2026
Unprompted review
Schengen Holidays Ltd  logo

Reply from Schengen Holidays Ltd

Dear Customer,

Thank you for your wonderful review and congratulations on your visa approval!

We're delighted to hear that Michael provided you with excellent support throughout the process. We'll be sure to share your kind words with him.

Thank you for your trust, and we wish you a fantastic trip!

Kind regards,
Schengen Holidays Team

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