The application process was easy. I like that they have customer service line where you can call to ask details about the loan process. I asked my questions and then decided to proceed on my own onlin... See more
Company replied
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Review summary
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This is my second time borrowing money from Sallie Mae and it has been nothing short of exceptional. The Representatives have been very patient and nice and the notification of the loan is literally w... See more
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The help I got from the assistant to fill out the application was awesome. She answered my questions in every way making me feel comfortable. She was personalable easy to understand and committed to... See more
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I spoke with Victoria (I believe that’s her name) and she gave the best customer service I’ve received in a WHILE. With a customer service background myself, I dislike it when customer service is poor... See more
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Company details
Written by the company
We’ve helped millions of students and families reach their higher education goals, and we’re ready to help you, too. We’re your go-to partner for planning and paying for school, saving for what’s next, and way more. We offer Sallie Mae® undergraduate, graduate, and career training loans, plus savings options like Sallie Mae® high-yield savings accounts, money market accounts, and certificates of deposit to help you hit your goals. We’re continuing to grow, with new products and guidance made to support you through finding the right school, going after scholarships, making sense of financial aid, and the hundreds of other decisions along the way. Everything we offer comes together under one mission: supporting student success. Because going smarter changes everything. Deposit products are offered through Sallie Mae Bank, Member FDIC.
Contact info
300 Continental Drive, 19713, Newark, United States
- salliemae.com
4.7
Excellent
5k reviews
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Fine customer servie that really made a…
Fine customer servie that really made a good experience for me.
3 September 2026
Unprompted review
Sallie Mae application process is very…
Sallie Mae application process is very fast and I was able to know how much loan approved for me right after I completed the application. The application is easy to complete. Sallie Mae keeps me informed on where the student loan status with my school.
3 September 2026
so easy and straightforward
29 August 2026
All questions were easily answered
All questions were easily answered. Very condensed and an easy process.
5 September 2026
Easy application and fast reaponse
29 August 2026
low fixed rates so its comfortable
2 September 2026
Unprompted review
Very simple
Very simple, easy to understand application process. Quick decision. Great rates.
29 August 2026
Easy and straight forward process.
29 August 2026
The process was quick and smooth
29 August 2026
Great experience
Great experience. Got a great rate and it was quick. Only thing that made me a little upset was that it said it would did “soft” credit check that wouldn’t affect my credit score. I never saw the option to do that. When I agreed to all the terms it did a hard credit check. It turned out great because of awesome rate I got…but a little misleading.
5 September 2026
Grace & Mercy
This company is sympathetic and understanding. They are willing to work with students and their parent(s) to help achieve the ultimate goal... college degree!! Thank you Sallie Mae!
5 September 2026
They were quick and efficient and very…
They were quick and efficient and very polite. Also knew the ropes of student loans
29 August 2026
Easy application and approval process
29 August 2026
Quick
Quick, great rares, easy to follow online instructions, don't have to spend time on the phone.
5 September 2026
it was a easy process
29 August 2026
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