yas Reviews 

20
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Such a wonderful place amazing staff and very helpful and professional as always Keep up the work

Rated 5 out of 5 stars

I came in looking to upgrade from an old iPhone 7 Plus to a newer iPhone and picked up an iPhone SE 2022, the staff member was very quick and eager to help me, he immediately found the phone I was loo... See more

Rated 5 out of 5 stars

Had a replacement internal battery for HP Laptop and was having trouble removing very small screws without stripping the heads. Went into Saynama and having the right tools, they replaced battery for... See more

Rated 1 out of 5 stars

sent me game discs that were so incredibly scratched up it was unbelievable. barely responded to my emails. refused to refund me or provide prepaid postage label for return. AVOID!!

Company details

  1. Mobile Phone Shop
  2. Mobile Phone Accessory Shop
  3. Phone repair service
  4. Wi-Fi Spot

Written by the company

20/Jan/2012 - We are now authorized Distributor of LEBARA GROUP. 24/May/2012 - Distribution approved in physical vouchers. 10/Oct/2012 - Authorized distributor of Lycamobile. 05/Dec/2012 - Authorized distributor of Vectone/Delight mobile. 24/Dec/20...


Contact info

4.2

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(20)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent service

An excellent, trustworthy alternative to expensive mainstream tech repairers this place is by far the most reliable and trustworthy with fair prices I was impressed with their after service and the variety of stock they have they repaired my iPhone 15 within 1 hour with the cheapest quote and one year warranty no one can beat this type of service

Amazing store for your gadgets and repairs

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Good fast service, great quality devices, great prices

I came in looking to upgrade from an old iPhone 7 Plus to a newer iPhone and picked up an iPhone SE 2022, the staff member was very quick and eager to help me, he immediately found the phone I was looking for and gave it to me to look at. It was in great condition and was very clean, with only some superficial and hardly visible scratches around the charging port and camera, had over 90% battery health and was at a great price. I was able to go in, find the phone I wanted and leave with it, with a new screen protector very quickly. Having used it for a week now I have had no issues and it doesn't feel like a second hand or refurbished phone. Overall great experience so far.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

good service after a rough start

Update. The customer service team reached out and resolved the issue. Really friendly and apologetic. If they hadn't needed to reach out it would have been five stars. Ordered two pre-owned games from the company online. One arrived one did not. I received a call from the company a few days before they arrived but as it rang for less than a second I wasnt able to answer.
Called on the day the items arrived, told they didn't have it in stock anymore and hadn't been able to refund it. They had, at that point, made no other attempt to refund it or let me know (despite having my email address).

I left it a week for the refund, nothing arrived. Emailed asking for an update, no response.

Luckily paid by credit card and disputing it and at least now i know to avoid.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Seem good but actually no Integrity.

I bought a Microsoft surface from Saynama. I had previously been happy with their service. When I got it home the screen battery was dead and could not be recharged, which meant that the two halves could not be separated. I took it back and they said they would have a look at it. They tried everything for a few days, then said that they would replace the battery, which they did. When I got it home the screen was badly fitted and wavy, so it had not been fitted properly and the two halves would still not separate. I asked for my money back, as it was not fit for purpose. This is where he showed his low integrity. First he kept me waiting 15 minutes while he served other customers who came and claimed they were before me, then he said that the screen had been fine when I took it home. I said "Are you telling me that the screen became wavy and badly fitted after I took it away and not because of the screen being opening by you to replace the battery ? He said yes. I said I wanted my money back as it was not fit for purpose, and he claimed he couldn't do it. It seems that they will not give the money back if the product is clearly faulty. This is why I say Low Integrity. Don't buy from them.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Fitted replacement internal Laptop battery..no charge

Had a replacement internal battery for HP Laptop and was having trouble removing very small screws without stripping the heads. Went into Saynama and having the right tools, they replaced battery for me in few minutes there and then. They did it free of charge and were very helpful and obliging. I'll definately be going back.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

Not even a 1 star!!

Not even a 1 star!!! Avoid avoid avoid and if you do send item back make sure its recorded delivery as they refuse refunds and tell you thwy haven't received it and to take it up with on.buy when actually the phone goes back to them! Very rude you have to keep chasing them down also u get swore at!! They have received the phone back as i have proof and photo by royal mail!! Discusting

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Not a one star

Not a one star. If you purchase anything from here online and want to return you best send tracked or they'll just keep your money and blame Royal mail. I'd avoid this seller.

14 August 2023
Unprompted review
Rated 1 out of 5 stars

don't waste your time or money

sent me game discs that were so incredibly scratched up it was unbelievable. barely responded to my emails. refused to refund me or provide prepaid postage label for return.

AVOID!!

1 July 2023
Unprompted review
Rated 5 out of 5 stars

genuine amazing service and very…

genuine amazing service and very professional, went to some random shop pretending to be saynama partners, beware. this is a proper store, and all staff are well trained and polite.

i repaired my iphone 12 screen the other shop ruined my face id,

thanks to saynama, they fixed my phone within 1 hr , so glad i found them.

would always go again.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience would not recommend…

Terrible experience would not recommend selling items to this store after selling to items I was informed I would receive money by the end of the day direct to my account by the following morning I still had not received payment I went back to be told it would be done by 12 still nothing then after calling them I received payment but was not what was agreed which I will be taking further I advise people to go elsewhere when selling items

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Amazing shop! I have used this shop to repair an iPhone and laptop. I have also just purchased an Apple Mac laptop. Always really helpful & takes the time to offer solutions at affordable prices. The best place to go in whitton.

17 September 2021
Unprompted review
Rated 5 out of 5 stars

My playstation got repaired by them i…

My playstation got repaired by them i has been working excellent with no problems thank you akhil and ricky brother helping me out in fixing my ps4.i recommend you guys in fixing playstation ,mobiles and laptops.

24 February 2021
Unprompted review
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Reply from yas

thank you for your kind feedback

Rated 5 out of 5 stars

Great place to buy mobiles and laptops…

Great place to buy mobiles and laptops i have bought mobile from them it has been working good they hace lots of mobiles and laptops in vareity of brand .thank you guys

24 February 2021
Unprompted review
yas logo

Reply from yas

thank you for your kind feedback

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