Solarenergylighting Reviews 

126
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, most reviewers were unhappy with their experience overall. Consumers pointed out that deliveries took many weeks longer than promised and often arrived from overseas without any prior notice on the website. Reviewers also noted that items felt cheaply made, broke very easily, and trying to secure a refund turned into a frustrating and lengthy ordeal. Though some reviewers were happy with fast delivery and sturdy items that worked great right out of the box, others faced major hurdles. Customers explained that poor customer service communication and a complete lack of support made resolving these order problems nearly impossible.

What people talk about most

Product

People report negative experiences with product quality, expressing widespread disappointment and... See more

Quality

Consumers find quality to be ambiguous, reflecting a wide divergence of experiences. While some reviewers... See more

Refund

Reviewers express deep frustration and dissatisfaction regarding the refund process. Consumers consistently... See more

Delivery service

Customers consistently note negative experiences with delivery service, expressing frustration over prolonged... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Delivery time said 4-7 days, it took over 3 weeks. The product came from China so the website needs to reflect this and update the expected delivery times. I was offered a 15% partial refund by way of... See more

Rated 1 out of 5 stars

This vendor is misleading, pretending to be an UK company but in fact is based in China meaning all your customers rights are gone. Delivery promise is not real. Products are unlikely to match Eur... See more

Rated 1 out of 5 stars

AVOID SOLARENERGYLIGHTS LIKE THE PLAGUE. I purchased four wall outlet night lights for $50 each, on sale down from $100. I was expecting a decent product at this price point, so was unpleasantly su... See more

Rated 1 out of 5 stars

This is not a UK company. Actually in China using UK web address. Received solar light that is very flimsy and does not charge. Absolute rubbish. Complete waste of £42.


Company details

  1. Lighting Shop
  2. Home improvement shop
  3. Landscape lighting designer

Written by the company

Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.


Contact info

2.0

Poor

TrustScore 2 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(126)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Solar Energy Lighting "street light"

Hi placed order for a "street light" which to start was very disappointing and small and did not work tried everything that was asked to do by "Company" and still my product doesn't work TOTALLY JUNK after finally contacting them without and satisfaction and seemingly a SCAM BUSINESSi am now gonna contact Better BusinessBureau and repkrt this garbage place selking garbage products and this certainly isn't the end of this yet Spoke with a person by the name of Jason who got me to try a few things and still didn't work paid $34.95 US for this garbage on 29/04/26 so others please beware of these SCAMMERS. !!!!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Faulty Product - No Response

They sent a faulty product out. I have contacted them many times to ask for a replacement to be sent out. Had one response that offered us 40% off. However all we wanted was a working product as that is what we paid for.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Took much longer than it stated to…

Took much longer than it stated to arrive was nothing like the size it showed online didn’t state it was coming from china either wish to complain I would like it refunded and as product was not as described therefore I expect it to be refunded without having to pay for return

24 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM SOLAR ENERGY LIGHTING

DO NOT BUY FROM SOLAR ENERGY LIGHTING!
I’ve had the worst experience with this company. I purchased a white dish mat £43.95, not what I consider a cheap purchase for a dish mat! It took over 3-4 weeks to arrive. I was sent a GREY dish mat instead of white.
I contacted solar energy lighting and explained that I received wrong colour. They replied back asking for a photograph of the dish mat! I sent a photograph back. It took a few weeks and a lot of e-mails from myself asking for a reply to when they would either send the right coloured dish mat (white) or give me a full refund.
Eventually they replied saying the dish mat they sent me was white! NO WAY! It was GREY! What a cop out!
I asked for a full refund. Im still waiting, another 2 weeks for a reply for my refund after sending more e-mails! DO not purchase anything from this company.

23 March 2026
Unprompted review
Rated 3 out of 5 stars

Innovative product but delivery process…

Innovative product but delivery process very protracted due to delays in the courier picking up the parcel in China, order placed 26/01/2026, eventually arrived 12/02/2026.
Customer support (Lilly) helpful but took longer to respond than I would have liked.

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Solar powered light

Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It does have a good light output, let’s see how long it lasts. Overall, pleased so far.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

I ordered cutting boards from energysolarlighting.com, and the experience has been extremely disappointing. The package arrived from China in terrible condition — the box was crushed, torn, and taped up multiple times. The product inside was also damaged and completely unusable.

I contacted the company immediately and sent photos of both the damaged box and the damaged product. Their response was to offer either a 30% partial refund if I kept the unusable item, or I could return it to a UK address at my own expense and wait for another shipment from China. Since this was meant to be a Christmas gift and the issue occurred on December 15th, I chose the partial refund.

It has now been two months, and I still have not received the refund. I’ve emailed them multiple times and used their website’s message form, providing all the necessary information each time. I have not received a single reply since their initial offer.

Based on my experience, I cannot recommend this company. Poor product quality, poor packaging, and no follow‑through on their promised refund.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

This is not a UK based company

This is not a UK based company. They are not able to deliver in 24 hours as some sponsored links suggest. The products are crap. It’s a China based company masquerading as UK based. Do not buy from here. Customer service is a shocker. Put this company down as akin to a scam.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

AVOID SOLARENERGYLIGHTS LIKE THE…


AVOID SOLARENERGYLIGHTS LIKE THE PLAGUE. I purchased four wall outlet night lights for $50 each, on sale down from $100. I was expecting a decent product at this price point, so was unpleasantly surprised when they arrived from China a month after purchase. They were plastic, felt cheap and were connected to an adaptor to fit Australian wall outlets, so stuck out an extra inch than the product image displayed. Next the return process, while Solar energy were quick to reply and confirm they were happy for them to be returned, I’ve heard nothing back from them despite them receiving the product 3 weeks ago. I emailed them again three days ago in case they’ve ’been busy’, still no reply. It cost me $50 to return post them to the UK. Overall, $50 lost and $200 yet to be refunded.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and nasty products

Products are cheap in quality, poorly made and with weak and disappointing light output. Remote is pointless. I ordered upgraded batteries but can't see how/where they were provided.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Lights were cheap looking so I asked…

Lights were cheap looking so I asked for a refund . Had a polite email back from Sebastian immediately offering a 20% discount if I keep the lights . I said no and returned them and emailed proof postage. I have contacted them several time since to see where the refund is. No reply. Scoundrels

1 December 2025
Unprompted review
Rated 1 out of 5 stars

There should be an option for 0 stars

Please do not go near this company. I paid £301 for two items on 16th Dec 2025, my order has not even been processed!!!! They've literally just stolen my money. I've been emailing every day since 21st Dec looking for a refund, not one reply. I wish I'd read the reviews here before going near them. I'm sick to my stomach, such a scam of a company. I've never experienced anything like this before

Edited 8/2/26 - just wanted to update to be fair to this company, two weeks ago I received a full refund and an apology for issues with shipment.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

The website is completely disingenuous…

The website is completely disingenuous making every effort to trick UK consumers that they are a UK company and that items are dispatched from within the UK. That is NOT the case! I can't comment on the quality of the products as they are still in China! Also after reading the website fully I am only hopeful of a refund if the item is lost in transit as I paid using PayPal! A single sentence hidden on their website states losses or damage in transit are not our responsibility. Once the package is handed to the courier it is 'out of our hands'! I certainly wouldn't have ordered if I'd realised items were coming from China, particularly as the cost of the items wasn't particularly cheap.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst company I’ve ever dealt with

Worst company I’ve ever dealt with. Liars as not UK based but China.
Item took forever to arrive and then was scratched and sub standard!
Tried to return but being completely ignored and no reply to over 20 emails.
I do however keep getting emails asking for my review and if I want to buy anything!
DO NOT TOUCH

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Solarenergylighting

Ordered my product from what i considered a UK Co all went well got my tracking number told product was on its way, 3 weeks went by no lights got an e-mail to say this product was out of stock checked company reviews realised this was common and the reviews were bad, asked for my money back amazingly in fairness i did get my money back, too much messing around save yourself the hassle just go to Amazon.

14 November 2025
Unprompted review

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