Amazing quality not dried, it came very well packaged so it was insulated to be cold, and it came with a freeby!! And shipping time was fast and efficient, will order again soon!
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Review summary
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Reviews shaping this summary
Great selection of products, fairly fast delivery and will definitely use again. Ty!
Amazing service and super quick delivery, these guys are just splendid!
Good menu, great delivery. And every time I’ve had a question they’ve been very professional. I only order from Snuzia.
Company details
Written by the company
Snuzia is a specialized retailer of tobacco-free nicotine pouches, also known as “snus”, offering a wide selection of popular brands such as ZYN, Velo, Iceberg White Fox and Skruf. Our mission is to provide a seamless shopping experience, ensuring fast delivery, exceptional product quality, and top-tier customer service. With a strong focus on credibility and transparency, we strive to become the most trusted brand in the nicotine pouch industry, offering a hassle-free and satisfying experience for every customer. A crucial aspect of our success has been the multi-channel strategy. On the B2C side, we primarily sell products through our e-commerce platform www.snuzia.com, providing a seamless shopping experience. In addition to the website, we operate 2 physical stores in Barcelona, where customers can purchase products and engage with our knowledgeable staff.
Contact info
Carrer de sant miquel 43, 08003, Barcelona, Spain
- +34 657 60 18 14
- info@snuzia.com
- snuzia.com
4.9
Excellent
498 reviews
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Hasn’t replied to negative reviews
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Great service and great delivery
Delivery is excellent, usually not more than 24 hours. Products and service are also great
31 July 2026
I ordered 2 cans at a really…
I ordered 2 cans at a really competitive price, and delivery was super fast, the package arrived in less than 48 hours. Customer service was great: one of the cans I ordered was out of stock, but they let me pick an alternative and sent me 2 extra cans for free. Highly recommended!
23 July 2026
Unprompted review
Ordered online (easy) and picked up in…
Ordered online (easy) and picked up in person at the store. They confirmed all steps along the way. Communicated exceptionally well about my order and have great customer service.
7 July 2026
They have an amazing custum service
They have an amazing custum service! They always help and support if something happens.
6 July 2026
Never arrived
The package didnt arraive at all, this is over a week after is said it should come
2 June 2026
Fast delivery!
1 June 2026
Always a great experience
Always a great experience doing business. Staff have always been helpful when there are any problems and do not hesitate to contact by phone. Overall superb service.
29 May 2026
Super fast deliver
Super fast deliver, excellent attention, great variety of products. Totally trust store. Been i client for long time and i’m totally recommend Snuzia.
27 May 2026
Unprompted review
Good Choice , Great Delivery
Good menu, great delivery. And every time I’ve had a question they’ve been very professional. I only order from Snuzia.
17 May 2026
Unprompted review
Clear website that made ordering…
Clear website that made ordering without any difficulties. And not least, fast delivery of the goods.
4 May 2026
Very fast shipping and good products
Very fast shipping and good products
1 May 2026
Unprompted review
Smooth and fast service and delivery.
29 April 2026
Unprompted review
Really good 👍🏽
They respond very quickly to questions, the delivery was crazy fast less than 24 hours and I received my order, besides that quality is also amazing. 👌🏽
24 April 2026
Unprompted review
Creat customur service
Hi,
Thank you very much for your response — I really appreciate how you handled this.
This is exactly how customer service should be done. Taking responsibility and solving the issue like this truly shows professionalism, and it definitely strengthens my trust in Snuzia.
I’m very happy with the solution, and I genuinely feel that this is the kind of service that earns long-term customer loyalty.
Thanks again for the quick and fair handling.
7 April 2026
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