NinjaPipe Reviews 

When we started with NinjaPipe, my sales manager was excited about all the potential and features that had been promised.

We assumed that we were missing something, so we reached out to the owner on LinkedIn, as there is no way to actually get support answered through the traditional methods (the owner has since shared they only have 2 employees). When we didn't hear back, I went through the portal we purchased the software from to write a review ...and the owner came back by flying off the handle, throwing accusations, and effectively saying that we had refused to set the software up correctly, and it was a 'simple fix' and effectively saying we were incapable of understanding it - but if it was so simple, why couldn't support have been provided in the one message that was sent? I have the messages, and they weren't at all what he's claiming. Why fly off the handle so fast and not just link the resources he says they have?

We were able to get a refund from the purchasing site, but I can't state enough that I wouldn't recommend doing business with this company or their rude and unhelpful owner.

NinjaPipe is my first CRM. It is robust, easy-to-navigate, and powerful. It has way more features than I need currently. The founder is quick to reply to tickets while growing the software and keeping it stable.

⭐⭐⭐⭐⭐ 5/5 Stars

So far, the customer support has been excellent. I've encountered a few small system bugs here and there, but nothing major. For example, I configured my email accounts using IMAP, and during the setup test everything appeared to be configured correctly. However, the emails are not showing up in my inbox, so I reached out to support for assistance.

What I really love is how the entire system has been designed and organized. It's intuitive, well thought out, and very convenient to use. You can tell a lot of effort has gone into creating a streamlined user experience.

One feature I would love to see added is more advanced contact filtering options, especially the ability to search contacts by tags. That would be extremely useful for managing and segmenting contacts more efficiently.

I'll share more feedback as I continue using the platform, but for now I'm giving it 5 stars because it's incredibly useful, well designed, and shows a lot of promise.

Getting started with NinjaPipe has been really easy, there's incredibly responsive support when either I don't understand something or something goes wrong or when a feature request is implemented, and so far I've really enjoyed the app.
Seems like improvements are implemented often, I'm looking forward to seeing how far this comes in the future, considering how strong it seems to be starting.

The Support is quick! The tool is really worth the price. It has all the options to manage your CRM, automations, etc

What a nice tool! Great Experience