Nect Reviews 

582
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I’ve never come across anything worse than IDnow; the developers must have used AI to write the code. After more than ten attempts and a "Verification not complete" message, you switch to the app and... See more

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4.0

Great

TrustScore 4 out of 5

582 reviews

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No recent history of asking for reviews

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4.0

All reviews

(582)

404 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

App lvl school

I’ve never come across anything worse than IDnow; the developers must have used AI to write the code. After more than ten attempts and a "Verification not complete" message, you switch to the app and see that it was supposedly successful—but in reality, it wasn't.

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Unspecified error during verification, no support - horrible app

I've tried to verify myself and got an error, which completely stuck my account and made it impossible to get through / retry. No details reg. the error, no chance to try again, no way to contact the support (I sent them a message via the app - no response). There is no phone support whatsoever. You are rambling that you have 16 MILLION USERS and at the same time you cannot answer messages and have no support? Is that a joke? Avoid like hell.

5 July 2026
Unprompted review

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