Newbie Store Reviews

4,296

•

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their overall purchases and online shopping journey. Customers frequently praise the beautiful designs, charming styles, and wonderful quality of the clothing made for babies and young children. People also mention that the website is very easy to navigate and that orders usually arrive quickly without experiencing any trouble. Some reviewers were not happy with unexpected delivery delays or disappointing issues regarding the gift wrapping presentation. A few other people also felt that certain clothing items lacked proper durability after multiple washes or arrived with notably poor packaging.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent quality, soft organic cotton, and beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautiful and soft... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages generally arrive quickly and as... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Service

People report positive experiences with service, highlighting easy ordering, timely delivery, and great... See more

Reviews shaping this summary

Online purchase I’ve purchased three baby grows and the quality and designs are absolutely beautiful! I’ve purchased lots of nice clothes from companies like Zara, Mango & H&M recently but the... See more

Company replied

Great website easy to follow beautiful good quality clothes only disappointment I had was the gift wrapping which I paid extra for. I had ordered a baby’s 4-6months leggings top & socks and it was... See more

Company replied

I placed an order for clothes for my granddaughter for her holiday. The site was very easy to navigate and place an order. In addition it was lovely to see the beautiful clothes for both children an... See more

Company replied

I love the clothes from Newbies. The service is excellent, both in store and online. Great communication and fast delivery. I buy for my soon to be, one year old granddaughter who lives in America... See more

Company replied

Company details

#49 of 81 best companies in Children's clothes shop
#19 of 40 best companies in Baby Clothing Shop
#48 of 95 best companies in Baby shop
#21 of 35 best companies in Childrens Shop

Written by the company

We’re Newbie, a Swedish lifestyle brand for the little ones we love. We offer timeless, stylish and sustainable clothing at affordable prices for children aged 0-8 years. We know you only want the best for your little ones, so we take the utmost care in making our products. Using organic cotton our designs are produced with love and passion, taking inspiration from the Swedish way of living. All our love and care goes into creating the highest-quality pieces which will be used and inherited for generations to come. Bring some Swedish style to your little one’s wardrobe today. Launched in 2010 as part of the KappAhl Group, Newbie has quickly grown thanks to our community of ‘Newbie Lovers’: mums, dads, grandparents and friends who have helped to shape who we are today and to spread the Newbie word far and wide. The popularity of Newbie and huge demand for the products led to the opening of our first standalone store in Stockholm in 2014. Today, we have ten stores across Europe, including in Sweden, Norway, Finland and Poland with additional Newbie Stores due to launch in the coming months.

Free shipping on orders over £40

Free standard Shipping on orders over £40 (2-5 working days, tracking 48h) Standard delivery is free for every order over £40, for order value below £40 delivery fee is £4. Express delivery (1-2 working days, tracking 24h) - £6,50 Where do we deliver? We use Royal Mail, UK mail and DHL as our distribution partners and we deliver to the whole UK (including Highlands, Offshore Island & Northern Ireland. Excluding Isle of Man).

Contact info

Newbie by Kappahl Limited St James House, 13 Kensington Square, W8 5HD, London, United Kingdom
+44 (0)7523512465
customercare@newbiestore.com
newbiestore.com

4.5

Excellent

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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All reviews

(4,296)

202 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

4 days ago

Items were beautiful and soft fabric…

Items were beautiful and soft fabric for comfort

25 August 2026

Reply from Newbie Store

2 days ago

Thanks for your feedback, happy weekend /Newbie team 💗️

5 days ago

Sent item quickly

10 August 2026

Reply from Newbie Store

2 days ago

Thanks for your feedback/Newbie team 💗️

6 days ago

Great service from Newbie

27 July 2026

Reply from Newbie Store

Aug 19, 2026

Thank you, thrilled to hear it! / Newbie team 💗️

Aug 15, 2026

Beautiful quality unique item

Beautiful quality unique item, very carefully packed & delivered swiftly, H rec A****

Lovely clothes of great quality and a very good range in the sale. Quick service.

31 July 2026

Reply from Newbie Store

Aug 19, 2026

Thanks, we are so happy to hear! / Newbie team 💗️

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