I am satisfied with the service. Please consider adding sample color temperature palettes to lamp descriptions since it might be difficult for users to imagine what a lamp's light will look like in ac... See more
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We ordered two Cleo lamp covers 60cm in grey for our living room, it was actually our first time buying from Nettilamppu.fi. The lamps arrived in great shape and they were double-boxed, which was a ni... See more
+ Everything went well. The lamp is exactly as in the pictures. Quality is very good and it was well packed. - No notification about delivery time, just the date. Luckily someone was at home when it... See more
Slight delay in shipping as all the items were not in stock although available at time of the order. The items themselves met the description and are good quality.
Company details
Written by the company
Nettilamppu.fi on valaisimiin ja valaistukseen keskittynyt verkkokauppa. Vinkkiemme avulla luot sekä erittäin toiminnallisen että tunnelmallisen valaistuksen tilaan kuin tilaan. Valikoimamme kattaa yli 100 tuotemerkkiä, joten jokaiseen tarpeeseen, sisustustyyliin ja budjettiin löytyy vaihtoehtoja. Huomioithan, ett huolellisesti valitut lamput ja valaisimet lisäävät hyvinvointiasi arkena. Nettilamppu.fi tarjoaa niin neuvontapalvelua kuluttaja-asiakkaille, kuin myös ammattitaitoista asiantuntijaneuvontaa yritysasiakkaille erilaisiin valaistusprojekteihin liittyen. Varastossamme olevat tuotteet toimitetaan asiakkaille nopeasti.
Rahat takaisin -takuu
Ilmainen palautus ja 50 päivän laajennettu palautusoikeus
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- +358 9 3157 9451
- info@nettilamppu.fi
- nettilamppu.fi
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An irresponsible company
An irresponsible company — I wouldn’t recommend doing business with them!
We placed an order and, while waiting for it, we contacted them ourselves to ask when it would be ready. They told us that it would only be ready three months later, because apparently that’s what the factory where it is being made decided.
What’s even worse, they never informed us about this delay. If we hadn’t called them ourselves, we would have had no idea!
In general, Finnish companies seem to have absolutely no regard for their customers. Everyone already knows that it’s not worth doing business with such lazy and irresponsible people.
I strongly recommend looking elsewhere, where you can find better service, better communication, and even lower prices.
Hopefully, with this kind of attitude, they’ll eventually go bankrupt — maybe then they’ll finally learn their lesson!
Reply from Nettilamppu.fi
Everything was easy from the order to…
Everything was easy from the order to the getting. Quality was good.
Good experience
Everything went well, the product is as promised and delivery was fast. Overall good.
The quality of the lamp
The quality of the lamp. Better than hardware store products. Delivery was good too
Professional and Efficient
I had a very positive experience with Nettilamppu.fi. I had several technical questions before ordering, and their Finnish customer service team provided fast, knowledgeable, and accurate answers, which was crucial for my needs. Although the delivery initially seemed delayed, I requested assistance, and they ensured the package arrived in time. Special thanks to the delivery company GLS and specially customer assistant at their Finnish Office. I believe on her request delivery was made in time. Excellent customer support and communication. Highly recommended!
Hope that the netlamp can explain more…
Hope that the netlamp can explain more how lamp will be installed. It take some modification to be installed lamp
All emails are fake and no numbers…
All emails are fake and no numbers listed on site are answering. This is a scam as you just cant get any info where my products are.
Reply from Nettilamppu.fi
I ordered two night table lamps
I ordered two night table lamps. One lampshade was not good glued and looks therefor not round, the other one was ok.
I wanted to ask if I could get just a new lampshade, but the only way to handle complains seems to be to return the defect article. This was not really worth it for me.
I bought some glue and hope I can fix it myself.
Besides the dimmig does not work.
However, the nighttable lamp looks as nice as expected.
Reply from Nettilamppu.fi
defective product
I have ordered a light and it was defective in a way that I could not install it at all. The light could not stay straight due to the problem. I returned the light and asked for the same light but intact one. You send me another one but it still does not stay straight as it is expected. I did not return it as I was tired of returning such a heavy item for the second time. but I am not satisfied at all.
Reply from Nettilamppu.fi
Happy customer
We ordered two Cleo lamp covers 60cm in grey for our living room, it was actually our first time buying from Nettilamppu.fi. The lamps arrived in great shape and they were double-boxed, which was a nice touch. What really stood out was that the delivery guy actually called ahead to check when would be a good time to drop them off. And the delivery was pretty quick too! I think it only took about five days from when I placed the order.
Hyvin toimi
Quality of the products are really good
Very good experience with the delivery, product are also very good
Good communication
Order was delayed and forwarded to…
Order was delayed and forwarded to another location for pickup.
Follow up mail suggests that by clicking this link you can see the pickup location. This goes to suppliers website that provides no information at all where the package is. Just numbers and dates and statuses. No reply information available for the email just a clumsy contact form to be filled.
Reply from Nettilamppu.fi
No product no refund
I ordered LPFI233463 two LED transformers. The order was delayed and then when it was sent I did not get a notification that it was available for pickup and the order was sent back. I still haven't been refunded or received the product and it is two months after I ordered them.
Reply from Nettilamppu.fi
The order was delayed despite during…
The order was delayed despite during ordering it showed a couple of items left. When I was informed by email that it would be delayed. In the email it was said that estimated time of delivery could be found from the attachments. But the information was missing there. What’s the point of sending notifications with no necessary information. Disappointing. The shipment is on the way so still need to wait for a couple more days.
Reply from Nettilamppu.fi
More than a month to deliver
It took about a month to deliver my order. I wanted to return it because I didn't like the quality of the items, but I decided to keep them because it would probably take a long time to get a refund. So I will just never buy from nettilamppu again.
Reply from Nettilamppu.fi
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