NCT Reviews 

Great service in waterford great team polite friendly etc can't fault them rgds john lynagh

Visit to NCT Arklow 27/06/26. Apart from the usual scruffiness over the years - this visit, no toilet paper, no soap, no anti-bacterial cleanser & obviously a blank stare from the attending mechanic when I informed him! Furthermore no reply from NCT after I emailed them same day!

NCT test out of date. I want to know how the NCT can back date a test? It seems that they are actually stating that a vehicle was road worthy when they actually did not know if it was roadworthy. My vehicle could have had a serious defect for two months prior to the test, yet they certify that the vehicle was roadworthy, at the time of a possible or alleged defect. This is basically done to shorten the time between test and increase turnover in a specific time frame.

I did the NCT with my car 2 times in between 3 days. The first one failed because the offside lights warn lining up. 2 days later I did the same test but the offsides lights were working but the near side lights weren’t working so it failed once again. So in total for the booking €60 and the first fail for €40 so with the second fail €40 so in total I paid €140. I will now be going to Dublin NCT.It was a horrible experience in NAAS NCT and the staff were Extremely RUDE

They messed up the reg on the car and the NCT was invalid. I only realised when I went to update the insurance. The staff up in Dublin were very very rude so I went onto naas and had a chat with the boss man Christopher. He is nothing short of a complete and utter gentleman. Thank you so much for your help and understanding. You are a credit to yourself and your company

I would strongly advise avoiding this car park.
I pre-booked a space because I wanted hassle-free overnight parking and an early departure from Belfast on Sunday morning. The car park was advertised as being open 24/7, so I expected no issues.
However, when I arrived at the entrance, I stopped directly in front of the shutters to allow my registration plate to be recognised, but nothing happened. The shutters never opened, despite my booking being fully paid for in advance.
As a result, I had to find alternative parking at short notice. The only available option was across the road, but unfortunately that car park did not open until 12pm on Sunday. This completely disrupted my plans and forced me to change my entire day. On top of that, I had to pay for another overnight parking space.
The customer service was equally disappointing. It took nearly two weeks for them to respond to my complaint and refund request. When they finally replied, they refused a refund, claiming that the car park manager had confirmed the facility was open 24/7 and that the entrance was clearly marked. After that, my concerns were simply ignored.
The £8 charge itself is not a huge amount of money, but the way this situation was handled is completely unacceptable. The lack of support, accountability, and customer care is what really stands out.
I visit Belfast regularly and often require overnight parking, but I will never use this car park again. They seem happy to take your money, but customer satisfaction is clearly not a priority.
Avoid if you can.

NCT Northpoint - absolute clowns, recently had my car fail on a headlamp beam-hardly life threatening….., I subsequently left my car in for service after and my mechanic noticed one of my tyres was badly damaged on the inside, an actual dangerous situation that NCT missed!!
Now, I’m fully aware that the NCT is home for failed mechanics but surely they should be able to spot a dangerous tyre…..total money making scam and just a way of employing totally unqualified idiots…

My car was NCT tested in Deansgrange today. . I'd give the service and experience 5 stars. The test highlighted the need to replace 2 tyres because of repair plug.... I subsequently replaced the tyres in Tallaght and went to the NCT Tallaght for a visual inspection. What an appauling service. I waited 15 minutes in my car for a visual test, no sign of anyone, so I went into the office to enquire as to when this would be completed. I was told to go back to my car, I waited another 10 minutes then I went back into the office again, this time I was told the visual inspection was completed but i was never informed. I was then told that I should have been waiting outside my car instead of on it. Bearing in mind it was raining heavily. I was told that no staff member would approach me if I was sitting in the car. HAVE YOU EVER HEAR THE LIKES OF THIS. WHAT A TERRIBLE CUSTOMER SERVICE AND CUSTOMER EXPERIENCE. I'M SURORISED THEY STILL OPERATE.

I had an NCT appointment in Athlone for my car for the 30th of May 2026 at 20 past 10 I was a few minutes late as I was coming from longford and my kid was with me. When I arrived there was a queue and busy at the centre and I went to the reception they didn’t take my car saying I was late, and when I wanted to talk to the manager they said he is busy. This is not acceptable pure robbery not like they get your car checked on time not like bus or train is always on time so I have to pay again. I drove all the way from longford just for the Nct , this is not okay. Scammers and useless workers

Horrendous customer experience Northpoint 1, Dublin
rudest most unprofessional woman in reception. Returned for a visual retest on same evening as the main test, was told to wait outside and someone would look after it for me, waited for 15 minutes and 2 mechanics refused to do the visual for me, my husband went back into reception to be told to wait outside like everyone else, he told this woman that we were refused twice and asked to see a manager, receptionist woman refused to get the manager and started to raise her voice to my husband stating she didn't like his attitude, manager must have heard the raised voice and appeared, agreed to do the visual, car passed and the manager Greg obtained the cert, my husband was so annoyed by how this receptionist spoke to him so he returned to reception and asked how he could make a complaint about he the customer was treated, the receptionist flung a complaint form across the counter without any indication about what to do, he again asked how to make a complaint and she called him an a*seh*le, then proceeded to scream to the manager Greg that she wanted to complain about my husband, we left the centre absolutely outraged that this woman receptionist treated my husband in that manner without any regard for the fact that we were the customer asking for help.

NCT Cork Blarney centre. Wonderfully friendly and positive staff. The receptionist Aidan/Aidrian (I think) was welcoming and reassuring. While we were waiting he came out and wiped the rain off a picnic table for an older lady who was also waiting. The mechanic was so positive when telling me it failed, emphasising the passes first before showing me what I needed to get done to pass. Considering the age of the car it was as positive an experience as it could have been and it was due to the excellent professional staff. Thank you very much.

Amazing Experience at Little Island
I visited the Little Island center for a late-night appointment tonight at 1:00 AM. My car ended up having a serious issue that made me very nervous about the drive home, but the staff member on duty was absolutely incredible.
He was extremely professional and went out of his way to ensure we got home safely His helpfulness really turned a very stressful situation around,
It’s rare to find such high-quality service and genuine kindness at that hour of the night. Huge thanks to the staff member!

I’ve been going to the Ennis NCT centre for the past few years and I never had any major issues until this year. The experience this time was honestly very disappointing. The new staff were quite rude and came across as uninterested in helping. When I asked questions about my car, JM struggled to explain things clearly in English, which made the whole situation even more frustrating.

What bothered me the most was their attitude — they didn’t seem willing to talk or properly communicate what the issues were, just very dismissive overall. In previous years, the staff were much more professional and helpful, so this was a big change and not in a good way.

I expect a basic level of customer service and clear communication, especially when it comes to something as important as car safety. Unfortunately, this visit did not meet those expectations at all.

Athlone NCT.
Pleasant, courteous staff
Efficient and to the point of excellence.
Presentation of my vehicle in roadworthy condition is all that was required to pass my NCT

Shit people getting money for fail nct he when he was checking my tyres he was hanging with the tyre lol

I've spent the last three weeks trying to get a copy of my last test form as my garage misplaced it. I've actually never come across a more incompetent bunch of customer service agents. They don't have a single clue what they're doing.

Went to Ennis centre as Limerick was busy, had the misfortune to meet an angry man with the initials JG, this lad definitely brings his rage to work with him, he beat the lard out of the underside of my car. Fortunately, despite his best efforts there was no issues with rust. He failed me for a suspension link that needs a lot of labour to replace, the mechanic removed it and rang me to say that it was perfect and had obviously been replaced fairly recently, there was some other stuff too that was just made up, car went back in and passed the retest but still cost a lot for the work. I was wondering why the guy was so incompetent, but the mechanic said maybe the guy is a crank and feels bigger by making people waste their money, or that sometimes the owner will just sell off the car cheap rather than spend money fixing it and maybe the angry man might buy it and sell it on. Apart from this clown that lets all his colleagues down, I've never had a problem with any other tester. I've dealt with many, and they've been helpful, polite, knowledgeable and give you great free advice about doing the necessary jobs that they've identified to keep you safe, maybe JG should go back for some training from one of the real testers, if he's able for it?

The service here was extremely disappointing. The staff's attitude was unprofessional and, frankly, disrespectful. Management should consider better training or a complete staff evaluation. Until the level of service matches the prices, I won’t be returning

I was booked in for a test in NCT Centre in Naas but unfortunately was ill and couldn't make it, rebooked and went back in this morning at 8am.
Service was exceptional and the guy that looked after me was really nice and extremely pleasant.

Had to cancel an appointment there as I got a hospital appointment at the same time...
Michelle was extremely helpful and polite...
Took the stress out of the situation for me..