The service generally is fine. However, making payments can be annoying! There doesn't seem to be a way to edit the expiration date on a credit card that has been renewed, so have to enter it from scr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support team was quick to respond to my situation. They didn't hesitate to correct the problem. Plus they didn't shy away from asking if I needed help with anything else. This is why after years I... See more
Company replied
Name.com is truly one of the only few services or company who takes their customer experience seriously and actually helps them in every way in case of any issue or where help is required. Their dash... See more
Company replied
Five stars for name.com! I’m writing this review to give a huge shoutout to Anthony. He was patient, knowledgeable, and handled every single question and request I had with ease. His customer service... See more
Company replied
Company details
- DNS Provider
- Ecommerce solution provider
- Email service provider
- Internet Service Provider
- Software company
- Web hosting company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Nash is 💯!!
Nash is quick, courteous and extremely helpful with resolving my issues. All were handled to my utter satisfaction!
20 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
great service from Emmanuel
great service from Emmanuel! Answered my queries.
23 July 2026
Unprompted review
Reply from name.com
Hi Jonathan Lim, we truly appreciate your feedback! It's wonderful to know you received great service and that Emmanuel was able to provide the answers you needed. Thanks for choosing us! -name.com
Best experience thanks alot.
21 July 2026
Reply from name.com
Hello Esteban Castillo, thank you so much for the kind review! Hearing that you had the best experience with us absolutely made our day. We truly appreciate your support and look forward to serving you again soon! -name.com
Fast and quality service
23 July 2026
Reply from name.com
Hello Suresh, thank you so much for taking the time to share your feedback! We are thrilled to hear that you experienced fast and high-quality service with us. We look forward to working with you again soon. -name.com
Good cookie up on my need
21 July 2026
Unprompted review
Reply from name.com
Hello Sandrie Alvarado, thank you so much for taking the time to leave us a review! We are thrilled to hear that we were able to stay on top of your needs and deliver a great experience. Your support means the world to our team! -name.com
Paypal is a shit…
22 July 2026
Reply from name.com
Hello László Farkas, we are truly sorry to hear about the frustration you've experienced with PayPal while trying to complete your service. We know how crucial a smooth checkout process is, and we'd love the opportunity to look into this for you. Please reach out to us at reviews@name.com so our team can assist you directly. -name.com
Reply from name.com
Hi there, thank you for leaving us such a great review! We work hard to keep our site user-friendly and our service speedy, so it is wonderful to know that both made a great impression on you. We truly appreciate your support! -name.com
Do not pay this site for anything
I paid for a service I was unable to access. No real response has been given since being issued a ticket for resolution, but I've been given 3 feed back requests.
20 July 2026
Reply from name.com
Hello Ruben de Clerq, We deeply apologize for the delay in getting your service accessible and for sending multiple feedback requests before your issue was fully resolved. Our team did send an update regarding a fix to your ticket earlier today, though we haven't received a reply from you just yet. Please take a look for our email, or reach out to us at reviews@name.com so we can ensure you are taken care of right away. -name.com (http://name.com/)
Great customer service
Mistakenly ordered a new Google Suite instead renewing my current subscription, I sent a message immediately to the customer services (during the weekend) and I received a respond within the same day.
She made an exception to refund to me as I haven’t activate the Account.
Great service. Thank you so much
18 July 2026
Reply from name.com
Hi there, we are so glad our team was able to respond quickly over the weekend and get that accidental Google Suite order sorted out for you! Making sure you have a smooth experience is always our priority, and we're happy we could process that exception for your refund. Thank you so much for taking the time to share your positive feedback! -name.com
Anthony made this conversation so…
Anthony made this conversation so great! Such a wonderful HUMAN BEING!!! F AI!
21 July 2026
Unprompted review
Reply from name.com
Hey Jennifer! Thanks for sharing your awesome experience with us! We couldn't agree more—Anthony is a fantastic team member, and we're so glad his genuine care shone through during your conversation. -name.com
Thanks for being a helpful human, Anthony.
Anthony was quick, human, and efficient. Helped with no nonsense, which was what I needed. 👍
21 July 2026
Unprompted review
Reply from name.com
Hey Melanie! Thanks for sharing your experience with us! We're glad Anthony made the process so quick, human, and hassle-free for you. -name.com
Excellent customer service by Aira
Excellent customer service by Aira. Very patient and informative. Very happy customer!
21 July 2026
Unprompted review
Reply from name.com
Hi Trang Salzberg, we greatly appreciate your kind words! It’s fantastic to know that Aira provided such excellent, patient service to make your experience a great one. Thank you for choosing us, and we look forward to helping you again! -name.com
excellent service
excellent service. my problem was resolved securely and timely. they were very understanding
17 July 2026
Reply from name.com
Hi there, Thanks for taking the time to share your experience with us! We're delighted that we could resolve everything securely and efficiently while giving you the attentive service you needed. -name.com
Anthony in support was very…
Anthony in support was very understandable and took care of my issue immediately. Great service!
21 July 2026
Unprompted review
Reply from name.com
Hello Nadine, we truly appreciate you taking the time to share your experience! It's awesome to know that Anthony provided such great, efficient support to resolve things for you right away. -name.com
Amazing Experience with the support team
21 July 2026
Reply from name.com
Hi there, thank you so much for taking the time to share your review! We are absolutely thrilled to hear that you had an amazing experience with our support team. Your kind words mean the world to us and inspire us to keep delivering great service. -name.com
couldn't renew my domain name without…
couldn't renew my domain name without contacting customer support.
21 July 2026
Reply from name.com
Hi there, I am very sorry for the confusion regarding your domain renewal. It seems you are attempting to renew the domain for the maximum of 10 years. Because your domain hasn't expired yet, its current remaining time counts toward that limit. To fix this, simply reduce the renewal period so the total registered time doesn't exceed 10 years from today. -name.com
Great pricing easy to use
Name.com's website is so smooth and easy to use. Additionally I forwarded my domain and that was super easy compared to other registrars.
Great pricing and easy to use.
21 July 2026
Reply from name.com
Hi Julie, Thanks a ton for sharing your experience! We work hard to make managing your domains as seamless and affordable as possible, so hearing that our site and forwarding feature made things easy for you means a lot to us. -name.com
Reply from name.com
Hello there, we truly appreciate your feedback! Supporting GitHub students is something we take huge pride in, so we're delighted to know we hit the mark for you. -name.com
Reply from name.com
Hi Jorge Castillo Rolandi, we truly appreciate you taking the time to leave such a kind review! Delivering an excellent experience for our customers is always our top goal. -name.com
No support keep away
No support
My site have a issue down for few day couple support tickets open and they marked the problem solved when is not
Suck no support I’ll moving out to other provider
21 July 2026
Unprompted review
Reply from name.com
Hi Aramis, thank you for taking the time to share your feedback. We are sorry to hear about the experienced regarding your website issue. Because we cannot locate your account details from this review, please reach out to us directly at reviews@name.com so we can look into your specific situation and see how we can help. -name.com
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