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Nova Clothing Reviews 

865
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers had a great experience with this company. Customers are really happy with their orders, frequently praising the super fast delivery times and the fantastic range of high quality items available at wonderful bargain prices. People also truly appreciate the smooth shopping process, finding it very easy to buy luxury products from home while receiving great communication. Some reviewers were not happy with annoying delivery delays, missing updates, or frustrating issues with tracking information when waiting for packages. A few reviewers also mentioned occasional product defects, such as small marks or unexpected sizing discrepancies that required extra effort to resolve their issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items arriving... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders frequently arrive very quickly... See more

Quality

Customers had positive experiences with quality, often highlighting great products at affordable prices.... See more

Service

Consumers find service to be positive, highlighting professional assistance and helpful support that guides... See more

Price

Users describe positive interactions with price, consistently highlighting great deals and affordable costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item was posted quickly, Royal Mail was a bit slow in delivering. Sunglasses are beautiful and high quality. Unfortunately they were completely crooked and had to get them fixed. Overall quite good.... See more

Company replied

Rated 4 out of 5 stars

Great experience everything delivered in time package well,emails sent once sent and delivered. Very pleased with my purchase of great quality and bargain priced

Company replied

Rated 4 out of 5 stars

Excellent product bought however with a slight issue to a zip. The response from James however was excellent and appreciated. Certainly will use the company again.

Company replied

Rated 5 out of 5 stars

I’ll be honest I was a little sceptical having read some negative reviews, I received within approx. 7/8 days. The coat is really nice and a real bargain

Company replied


Company details

  1. #409 of 589 best companies in Clothing Shop
  2. #224 of 277 best companies in Fashion accessories shop
  3. #180 of 231 best companies in Men's clothes shop
  4. #25 of 33 best companies in Outerwear Shop
  5. #44 of 68 best companies in Streetwear store
  6. #48 of 51 best companies in Sunglasses shop

Written by the company

Nova Clothing offer a range of clothing from brands such as Dsquared2, Givenchy, Philipp Plein, Pierre Balmain, Alexander McQueen and Off-White. Our aim is simple, the best product, price and service for our customers to keep you coming back.

About Us

Written by the company

Who We Are
We have been in the branded clothing business since 2006, Nova Clothing is a new business where our focus is solely on luxury, we sell items from some of the biggest brands in luxury fashion and we are please to announce we have also opened our first store in Dundee city centre.
Where We Came From?
We started selling on Marketplaces and now sell on over 35 marketplaces worldwide with the username designermen and were formerly known as "Designer Men" on our website, facebook and instagram pages. Check out our accounts below and see thousands of feedback.
Why Shop With Us?
We are a luxury fashion outlet with discounts of up to 80% off RRP on the biggest brands around. UK based business with 1-to-1 customer service team. UK Limited Company and VAT registered business. We source our products from Europe and mainly Italy, dealing directly with the brands themselves or with distributors that deal with the brands directly.

Contact info

Nova Clothing UK

Luxury Designer Outlet Up To 80% Off RRP For The Biggest Brands!

4.1

Great

TrustScore 4 out of 5

865 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(865)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received my Aquascutum navy jacket…

Received my Aquascutum navy jacket today. Perfect fit and high quality garment. Very pleased with the purchase and was a great price. Ordered on Friday late and delivered Wednesday morning by Royal Mail signed delivery. Great service and pleased with the overall experience.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Delivery of goods still not arrived.

Delivery of goods still not arrived.
Consumer service not good.
Information of late deliveries or issues would be appreciated.

4 August 2026
Nova Clothing logo

Reply from Nova Clothing

Hi there thank you for your feedback. I am very sorry your order was not received! From checking the tracking i have put in a complaint with the courier as this was shipped out. I have emailed you seperately from this so please do keep an eye out for my email Operations@designer-men.com

Rated 1 out of 5 stars

Been trying to exchange an item but no…

Been trying to exchange an item but no response, poor customer service

4 August 2026
Nova Clothing logo

Reply from Nova Clothing

Hi there, thank you for your review! I am sorry you are having troubles returing your item, upon checking the email exchange we have replied within 24 hours of all your emails so i am unsure if you are getting our replies, please check your junk folder in case this is not hitting your inbox.

From the exchanges i can see you are emailing in asking for the return information, please use the information below to return;

To start the returns process please wrap up the returning item carefully with all it's branded tags and packaging, please also include in there a note of your order number, name and reason for return, once ready to ship please take to your local post office and ship to the following address:

Nova Clothing Uk
Unit 3A Harrison Road
Dundee
DD2 3SN
United Kingdom

Once shipped please send a picture of the tracking number into this message thread so we may keep track of the item as it makes its way back to us. Once we have the item back we can then process your refund/exchange depending on how you would like to proceed.
If you have any questions or concerns please do not hesitate to contact us.

Rated 5 out of 5 stars

A plus

Fast service and product in perfect condition.

31 July 2026
Nova Clothing logo

Reply from Nova Clothing

Thank you!

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