Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, polite and patient. Made sure I was clear in all information when I questioned. I feel they genuinely look out for your welfare ,only small negative is that it does take time to... See more
Company replied
Made life alot easier for me ...cant remember half the motors Ive had in my decades of Driving... Let alone the Insurance companies... However they made it easy for me by doing all the digging...... See more
Company replied
Just had a call from Lucy at My Claim Group, regarding my previous complaint about using their commercial partners Consumer Rights Solicitors. Lucy explained everything and apologised for lack of re... See more
Company replied
Company details
- #132 of 156 best companies in Legal Services
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Claim Group
Dear Tina,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
5 stars or 4
Would have been 5stars but for the fact that other claim companies have similar names so MCG should do more to announce themselves clearly.
14 July 2026
Reply from My Claim Group
Dear David,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Dear Ashley,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Found the website very helpful
Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
12 December 2025
Reply from My Claim Group
Dear Robert,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Simple to use and navigate
Simple to use and navigate, kept up to date and informed at each stage, clear advice
13 July 2026
Reply from My Claim Group
Dear Linda,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Hello,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Reply from My Claim Group
Dear Norman,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Very slow and constantly requiring…
Very slow and constantly requiring photographic id repeatedly yet never any calls or updates from a human!
13 July 2026
Reply from My Claim Group
Dear John,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
I don't know what I have made a claim…
I don't know what I have made a claim for I'm confused
12 December 2025
Reply from My Claim Group
Dear Paula,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Reply from My Claim Group
Dear Christine,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Reply from My Claim Group
Dear Pamela,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
I had a very pleasant guy and he was…
I had a very pleasant guy and he was very patient with me and respectful.
10 July 2026
Reply from My Claim Group
Dear Mrs MacDougall,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Issues explained in a informative and…
Issues explained in a informative and easy to understand way.
9 July 2026
Reply from My Claim Group
Dear Julie,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Kelvin,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Dear Fiona,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Kind advise
The client adviser was patient courteous and helpful . She made me feel I mattered with my query . Thank you
9 July 2026
Unprompted review
Reply from My Claim Group
Hello,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
many thanks for your help
many thanks for your help. Hope you can sort something. out money wise william
9 July 2026
Reply from My Claim Group
Dear Julie,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
You made the process of this clear and…
You made the process of the claim clear and straightforward.
9 July 2026
Reply from My Claim Group
Dear Felix,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Excellent service when dealing with…
Excellent service when dealing with this company the person I had spoken to explained everything very well to me . Much appreciated. Dc
8 July 2026
Unprompted review
Reply from My Claim Group
Hello,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Got an email that they have my…
Got an email that they have my signature even though I have not provided it. Total scam company
8 July 2026
Reply from My Claim Group
Dear Antony,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to contact you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
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